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Carpestology

Carpestology

 Verifiedcarpestology.com.au
Carpestology
5.0

128 reviews

Positive vs Negative
100%0%
Customer Service
5.0
Transparency ?
5.0
Timeliness
5.0
Job Satisfaction ?
5.0
Rates and Fees
4.9
128 reviews
4 Deb  · Great cleaning - highly recommend – Matt did a grest job cleaning my carpets and lounge chairs. Looks very fresh and new. Great value for money!
5 Sheron  · Very happy – I had my carpets cleaned and pest control done by Matt. He did a lovely job of my carpets. I’m very happy, thank you.
5 Ellie  · Carpet cleaning – Fantastic job on cleaning our carpets, they came up spotless, very happy. Matt was friendly and polite, highly recommend using these guys.
5 Stacey  · Always a great job – Every year we get our pest control done through carpestology. Always easy to book, great price and friendly staff. Thanks Matt!
5 Jill  · Great service – Great result, the rather tired carpet looked fresh clean & smelled clean. I'll book Carpestology next time for sure ! ☺
5 Michael  · Great advice and care – Ive used this company twice now and on both occasions i have been impressed with the quality of the work done

Recent reviews

Bindi E.
Bindi E.
 

Like New Again!!!!!! – Matt did an excellent job on bringing our old carpets back to life again. He also did a fantastic job on removing some specific stains that I didn’t think would budge but Matt got them out!! Matt was also very punctual and all work was completed at great rates. We’ll be getting him back to clean up our upholstery very soon. Thanks Matt!! Show reply

kayleigh p.
kayleigh p.
 

So grateful – Professional, excellent and speedy service making my carpets look better than when I moved in. Furthermore, flexible with times to make it suit. Icing on the cake is the price! Highly recommend

GRbris
GRbrisQLD5 posts
 

100% the best place for carpet/upholstery cleaning in Brisbane – 100% the best place for carpet/upholstery cleaning in Brisbane. Some other carpet cleaning companies quoted me slightly less, but a quick search of their Google reviews made me wary — they tend to end up charging more on the day because the rooms are "oversized" (without ever specifying size limits), don't turn up on time, or even cancel last… Read more ·  1

minute. Based on Google reviews, I decided to go with Carpestology to clean our 3-seater lounge that had been in storage for a few years, as well as the carpets, couches, and a pest control at my old apartment.

Both times Matt turned up right on time, was super friendly and professional with great attention to detail. The couches and carpets came up extremely well!

I would absolutely use Carpestology again and would definitely recommend them. Thank you!

Happy shopper
Happy shopperQLD3 posts
 

Great job Matt! – Our two almost new navy blue couches were looking dreadful after the new puppy laid claim to them. Once we got the puppy under control we got on to Matt who promptly arrived a few days later and cleaned and sanitised them and now they look like new again. We also asked him to clean our bedhead while he was here as it was looking a bit old and sad and it also looks fabulous. Thank you Matt and I will be in touch next year. Show reply

Katie
KatieQLD
 

Amazing upholstery cleaning – Our couch was so mouldy and damaged, but Matt was able to completely transform it to look brand new. Couldn’t recommend more. Very professional and saved us thousands in a new couch Show reply

Gail
Gail2 posts
 

A fabulous job by Matt – Matt took great care in doing a thorough clean which resulted in the carpets looking the best they have for years. He listened to my concerns regarding the tracking marks, explained what he would do to address the situation, and then got on to deliver the job efficiently. It was obvious Matt knew what he was doing. He sanitised them thoroughly as… Read more ·  1

he knew I had a little one coming to visit. Unlike others who have turned up late - sometimes not at all after I had moved all the furniture in readiness, and with the wrong equip after having been told it was a top floor apartment, this was a completely stress free experience. I would use no-one else for my annual clean. Thank you Matt.

Marion
Marion2 posts
  Verified

Amazing Job! – Will definitely be using Carpestology again. Technician was on time and very thorough, he was very surprised to hear that the carpet had already been 'professionally cleaned' by another company. Got a full carpet cleaning and flea treatment. Good communication as well. Highly recommended.

Happy Customer
Happy Customer QLD
 

Great job! – We have used Carpestology twice now for carpet and flea cleaning and both times the results and customer service has been exceptional. I will definitely be using them again in future. Show reply

Jaime
Jaime
 

Highly recommend! – It is always a pleasure to deal with Matt. Good communication, prompt responses and high attention to detail. Matt recently cleaned our fabric lounge and it has come up as good as new.  Show reply

Jackie
JackieQLD
 

Great job – Matt reminded me of how businesses used to be run.. punctual, clear explanations and excellent communication with the customer. On top of this, Matt delivered a top class job on our carpets and pest control. We will definitely be calling him back for next year. Show reply

Angela
Angela
 

Absolutely fantastic service – Job was so thorough. We are so happy and will definitely use them again. Nothing was a priblem and were bery punctual. Thank you very much for your great customer service. Show reply

Sol F.
Sol F.QLD
 

The very best carpet cleaning Company I’ve ever used – I’ve always lived in places with lots of carpets and used quite a few services over the years. This is by far the best carpet cleaning services I’ve ever used. Reliable, super well prices, friendly and effective. Definitely recommend them! Show reply

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Katarina
Katarina QLD
 

Expert. Professional. Prompt. Excellent – I only had a small area of carpet to clean. Most places were trying to charge me for a 3/4 bedroom house. Carpestology did a great price for me and were highly professional. Matt was polite, on time and did superb job. I will definitely use them again and would highly recommend you do too!  Show reply

Kaye
Kaye
 

Personable and efficient carpet cleaners – The service was very well priced and our technician, Matt, was very personable and efficient - would highly recommend! I will be booking him in again the next time we need our carpet expertly cleaned. Show reply

Lovey
LoveyQLD5 posts
 

Leather lounge suite cleaning – Matt from Carpestology has cleaning carpet in our rental properties for the last few years and has always done a great thorough job. He is punctual and easy to relate to . When our leather lounge recently required cleaning I asked if he could clean it . He ensured he had the correct leather cleaning product and soft sponge to clean the leather .… Read more ·  1

His attention to detail was amazing and the pale grey leather lounge looks and feels so much cleaner. I fully recommend Matt from Carpestology for all carpet and all lounge suite cleaning . Karen

Dee
DeeQLD3 posts
 

Swift response and thorough job – Another carpet cleaner cancelled at the last minute and Matt attended with only 24 hours notice. He did an excellent job and I will be booking him again next time.  Show reply

Kris F.
Kris F.QLD5 posts
 

Excellent service all round – Have had carpestology clean my carpets twice now. Better result than others, respectful of your property, punctual and friendly. Very well priced and definitely can recommend to others. Thank you again  Show reply

Katherine
KatherineQLD2 posts
 

Fantastic Job! – My dog had been sick on my formal lounge carpet, leaving terrible yellow stains and an unpleasant smell. Matt from Carpestology came and cleaned the carpet. He did an AMAZING job! I was thrilled! My carpet now looks incredible and smells lovely! I would not hesitate to recommend Matt!

Julie
JulieQLD
 

Drama free carpet cleaning – From the first call to Rihanna to make the appointment through to Matt cleaning the carpet in 4 bedrooms, a lounge and stairs, professional in every way. Received confirmation after speaking with Rhianna. Matt confirmed exact time of arrival on the day and was on time. Matt was tidy and thorough in what he did, and personable. The carpets look… Read more ·  1

great. Not the cheapest nor the most expensive, but for me I don't think I could have picked a more professional and drama free company. Thank you, both.

Mónica María N.
Mónica María N.QLD
 

Carpet cleaning and pest control – Matt has done both services and it has been such a great experience. I run my own cleaning business, and every time that I do a bond cleaning service, Mat cleans the carpet. My customers are satisfied as well with the result. Highly recommended. Show reply

Koushi K.
Koushi K.2 posts
 

Professional, great service – We organised carpet cleaning for 2 properties and after completing the 1st property I am giving my review as Matt is very professional, carpets look very fresh and clean and Rihanna gave us good price since we booked more than 1 property at the same time. Great couple to deal with . Good to support local business. Would definitely recommend. Show reply

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James
JamesQLD2 posts
 

Excellent customer service – Used this company again as they are awesome Rihanna has a pleasant telephone manner and Matt not only did a great job as usual but cost was cheaper than competitors

Peter
Peter20 posts
 

Good old fashion customer service with high standard professionalism – After rain issue in Brisbane we needed someone to act the same day to dry the carpet. Rihanna and Matt were excellent, very efficient and cost effective. Can't praise them enough for turn around, great customer service. As far as we are concerned, this is the beginning of very good business relationship. Show reply

0 star
0 star3 posts
 

Quick straightforward booking with outstanding results – I have tried a few more expensive services over the years having wool carpets but the result and value for money via Carpestology far exceeds any previous experience. A returning customer in the future. Show reply

George3856
George3856QLD5 posts
  Verified

Exemplary Service and Awesome Prices - Carpestology – We had Mat from Carpestology come to do our 6 room steam carpet cleaning and also clean the rug and the sofas. The service provided by them are excellent and very professional. In terms of prices, trust me you cannot beat their prices! Guys I have hired you for life :) Special thanks to Rihanna! Show reply

Ashleigh S.
Ashleigh S.
 

Excellent service – Matt arrived right on time, confirming arrival via text that morning. We needed the carpet in my daughters room cleaned & it looks, feels & (importantly) smells brand new again! Super friendly, quick but extremely thorough. He even cleaned the stains he spotted on the couch in the corner of the room !! Will definitely be using Matt again. Thank you :) Show reply

Min
Min
 

Quick! Punctual! Clean! Friendly! Perfect!! – I called up Carpestology to save me from a bind in a short timeframe. The story: I was going to move into my new rental apartment on a Saturday, picked up the keys and go to plan the furniture layout for the move. Thought I would do a quick vacuum as I knew the apartment had been shown to multiple people while it was vacant. I spent 20 minutes… Read more ·  1

vacuuming and there was still dirt coming out of the carpet. I needed this carpet clean in time for the removalists. It was to call in the professionals! I called up and explained my situation to Rihanna, who was able to confirm the availability of a technician for me on the same day! Matt turned up exactly on time and was able to tell me all about my new carpet and how it needed to be cleaned. I said great! Before I knew it the carpets were FRESH and CLEAN. The carpets were ready, dirt and allergen free. :D Happy client who would recommend Carpestology.

Tldr: Carpestology were able to fit my carpet cleaning in same day for a deep clean at a great price which was the same as their quote. Honest, on time and knowledgeable about how it should be done.

James
James
 

Prompt...through....good value for money! – Matt was running late but he informed me beforehand and it was due to previous client running behind. 3 bedroom 2 lounges...and a rug cleaned professional and very happy with the quality of the work completed. Show reply

Robert W
Robert W
 

Very pleased! – Affordable and very polite. Matt did an excellent job cleaning the carpet and was very punctual. I would definitely recommend if you are looking for a great carpet bond cleaning. Show reply

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