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Jim's Diggers

Jim's Diggers

 Verified
Jim's Diggers
4.0

43 reviews

Positive vs Negative
77%23%
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Customer Service
5.0
Product Quality
5.0
Rates and Fees
5.0
Timeliness
5.0
Job Satisfaction ?
5.0
43 reviews
Sally
Sally
  Verified

The work is probably quite good once they get there. This review is about a planned quote, where I made myself available for an agreed two hour window, and the Jim’s diggers representative did a no-show. I was going to leave this at leaving a complaint with the call centre, which I did, although I am not sure if anything got recorded. The call… Read more

centre representative was hard to communicate with, and could have shown some respect as far as my time having been wasted. I am leaving this review as well, for the online community.

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Andrew Hipe
Andrew HipeVictoria
  Verified

I highly recommend David Dickson from Jims Diggers. He dug out and installed my backyard lawn and the result was 1st Class. David is professional, punctual and efficient. Getting Jims diggers was the best idea I ever had and saved me 6 days of digging by hand with a possible trip to the hospital

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Paul
Paul2 posts
  Verified

My experience with Jim’s diggers was absolutely terrible. I asked for a straight and level retaining wall, like the one on there website. Instead I got a really substandard eyesore, stepped retaining wall, post short, not level with the top of the concrete sleepers, chipped sleepers, within 5 months, the sleepers have all discolouration, drainage… Read more

which pools in the center. Drainage pipes not terminated. An absolute nightmare. I paid a plumber to check, why the drainage to the retaining wall which was built Jim’s diggers did not function. The drainage pipe was installed to run up hill. As I senior citizen with a chronic illness and recovering from cancer, I really feel, I’ve been taken advantage of. This is certainly, unwanted stress at this point in my life.

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Rowan
Rowan
 

Simon from Jim's diggers Camden was an absolute professional. Exceeded my expectations – We are renovating our investment property near Penrith and used Simon from Jim's diggers in Camden. We had to level the front and back yard, remove green waste and remove a stump and Simon was efficient, friendly and was quick to communicate how it was going and show me a video walk through of the amazing work that he had completed along with… Read more ·  1

photos (we live in Melbourne so that was crucial). I would recommend him to anyone. You are a legend Simon.

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Kieren
KierenNSW
 

Getting the Job done Professionally and Reliably – Congratulations to Mitch and Adam from Jims Diggers - Newcastle, for filling in my disused 55,000L pool. It was extremely hard work, hot weather and with very limited access. But they got it done! I cannot speak more highly about their work, their competence and their expertise. I can highly recommend their work Thank you again!! Show reply

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Reuben
Reuben
 

Honest opinion from Jim diggers about a trench which I planned to dig in my home – I called Jim diggers for digging a trench 1.2 m deep to install a root barrier along the fence in my property in Springfield lakes 4300 as the roots from hedging of my neighbours property was intruding into my house's foundation. AHQUAY, JEFFREY IAN from Jim Diggers inspected the location of trench and gave an honest opinion by informing about the… Read more ·  1

space constraint between the house foundation and the fence and how digging a trench in that location would cause significant damage to the foundation and the fence. Also he advised that the potential damage caused by the hedging roots are far less significant than if the damage was caused by roots of big trees. He explained the risks of damage caused by the root barrier installation (trenching) outweigh the risks caused by root damage. Thanks to Jeffery for his time and honest opinion. Though this time we did not do any business, will remember and definitely call him if need arises.

Positive reviews

MYRON L.
MYRON L.VIC
 

Engaged Jim’s Diggers because they promised to take care of “everything” (required for site clearance). They certainly lived up to that!!! They were prompt with a quote and arranged it all; our residential site was a bit complex, but they overcame all obstacles. I would absolutely recommend them. (Burwood, SE Melbourne)

Tlb
Tlb10 posts
 

The guys from Jim's Diggers Clyde North far exceeded my expectations for the work they said they would do, and then did. It was done so well and promptly and was a lot of work but affordable. They have completely changed the look of my property - for the better - and I cannot recommend this team of hard working guys more highly.

S. Walpole
S. WalpoleSA
 

Shakeel from Jim's Diggers in Adelaide was absolutely wonderful. We had a great chat even before he quoted. He excavated our small job and then we were going to dig our own holes. After trying to get through the limestone the next day and realizing we were not going to be able to do it I rang Shakeel and he came back early the next day {a… Read more

Saturday} with the right equipment and dug our 9 holes in about the time it would've taken us to dig 1! Fantastic service from a lovely man and his offsider! Highly recommend.

Negative reviews

wen w.
wen w.NSW2 posts
  Verified

I hired Aidan from jam's expecting a professional job, but the experience was very disappointing. At the beginning, he talked a lot about how skilled and experienced he was, but in the end the work was rushed and done carelessly. The quality was far below what he promised, and details were left unfinished. Unfortunately, he is not someone I would trust or recommend.

Mr Bean
Mr Bean45 posts
 

Gave Quote Then Ghosted Me – I had Jim's Diggers Rouse Hill "Blake" come out to give quote on removal of overgrown garden beds and green waste disposal. Gave quote including soil which I shortly after called the number on the text I received & clarified with his partner as we just wanted to lay down turf in the newly cleared area. Promised to send quote next day by email.… Read more

Nothing received , texted at 6.00pm following day to follow up quote. Blake ghosted me. Never responded.

Lorraine
Lorraine2 posts
 

Disappointed – Hi hire Jim's digger to fill my containment walls and divert water from my property. The work was completed in one and half day but they have charged me for three days. Sunday they travel to my area no work done but was charged for a full day. Monday a full day of work done and charged, was happy with this. Tuesday three hours work done and… Read more

travel home. While I will pay a decent wage for a decent work I thought that $4,950.00 was a bit rich. Obviously they like to take advantage of window pensions who they think has money because of the size of their house etc. I was disgusted with their action even though they did a fair job. Just make sure you get a firm quote from these people and don't allow them to add any extra. I was told they usually charge $1,100 a day for work. I knew I would need to pay accommodation on top of this but fair is fair but this company certainty doesn't believe in being fair, so beware.

Jim's Diggers
Jim's Diggers    

Hi Lorraine, Apologies but we dont monitor this. We… Read more

Recent reviews

Ross A
Ross AVIC
 

Job well done! – Amrit from Beveridge, listened to what l wanted and needed, gave me multiple options and price ranges to meet my expectations and then excuted the job cleanly and efficiently and produced exactly what l had envisaged. Very happy with service and performance and professionalism. Thank you

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Liz
Liz3 posts
 

Outstanding Workmanship – Had the absolute pleasure of meeting Zoran from very first contact to completion of job, he was amazing!! Second to none. Went above and beyond to answer and questions or concerns I had and everything was done with efficiency and attention to detail. I also had the pleasure of meeting Isaac he was so diligent in his work and everything was to… Read more

precision. There was some tight spaces he had to endure with the machinery and my property but he did so with such ease. Also would like to thank Tony for all his knowledge and advice and hard work. Highly recommend these boys. I was highly impressed from when I first contacted Jim's diggers the response was immediate. And they keep you up to date which is refreshing.

Christopher S.
Christopher S.VIC2 posts
 

Jims Diggers Brighton division – Just had Bruce and Daniel over from Jims Diggers to remove an old lawn area and to level the back section of the yard after some plumbing excavation work. Access to the back section of the yard was tight which Bruce and Daniel handled magnificently, to the point of removing the canopy of the machine as they were concerned about the tilt of the… Read more

machine and the canopy contacting the house. Bins arrived on time, operated the machines in a skilfull manner and acted in a professionally throughout the job.The site was left I a spotless condition, well managed project on a difficult site, highly recommend.

Jimi
JimiQLD3 posts
 

Excellent Service from Davide Muzzin Gladstone QLD, – Excellent Service from Davide Muzzin Gladstone QLD, Prompt service, polite , eager to please, Will be using him again in the future. He responded from my inquiry in 3 minutes. A pleasure doing business with him.

Krysia W.
Krysia W.QLD
 

Wonderful Customer Service! – I had Ben come to my place today! His communications beforehand were quick and friendly. He came when he said he would. He did other little bits'n'bobs regarding moving earth which he didn't have to do but was so appreciated by me. He was super pleasant to work with and accomplished what was needed. I will call him again when needed.

Lou from Preston
Lou from PrestonVIC
 

Great work, healthy lawn (Epping East Branch) – I’m very happy with the site preparation and lawn laying by Tony from Jim’s Diggers Epping East branch. After our extension the builders had removed the top soil from where we wanted a lawn and the ground was hard clay. Tony brought in a range of machines to loosen the soil, even it out and add topsoil. They helped us choose the right lawn and… Read more ·  1

laid it. 2 months later it’s the healthiest lawn we’ve ever had and it has survived all the summer heat waves. He and his staff were lovely and gave both our young kids a long ride on the digger. Highly recommend Tony. Lou, Preston.

HVD
HVD11 posts
 

Disappointing and waste of time – Their contact centre referred us to their local franchise. He took a week to come and look at our backyard and it’s been more than a week and he hasn’t provided a quote. They guy was not interested in the job at all and only visited because of the call made from their contact centre. Instead of wasting our time should have been honest upfront. Will never hire anyone from Jim’s again.

Jim's Diggers
Jim's Diggers    

Im sorry you have had this experience. Pls call 131… Read more

M and J Harvey
M and J HarveyNSW
 

Great job would recommend – Hired Jim’s Diggers Campbelltown to redo backyard. Couldn’t be happier with the way it turned out great suggestions on different aspects of the job and the professionalism of Geoff and the guys.

Elle
Elle6 posts
 

Great job! – I was searching for people for a site clean and contacted three companies. Jim’s Diggers was the first one to respond. Within minutes, I got a call from Elias. Within hours, he visited the property and got a reasonable quote the same day. He was very professional, straightforward and easy to work with. He’s done a great job and has done more than what was expected. Have already recommended to friends. Thanks, Elias. Show reply

Lydia L.
Lydia L.WA3 posts
 

Disappointed – I hired Jim's Diggers thinking they would be knowledgeable about how to prep a backyard for new paving and new roll on grass. I advised this was the plan and that my backyard needed to be leveled properly. When he said he finished I questioned why my grass hadn't been dug up for room for new grass, but was told to leave it, that much soil would be… Read more

dug up to do this. Basically he talked me out of it. I really had no idea how to properly prep my yard. The rest of my yard had the sand the same level as pavers I had left in the ground. I had to pay minimum 4 hours and with just over an hour to go, he pretty much skipped away happy as larry. So a few days or so pass and a landscaper comes over. I was told all my existing lawn had to be dug up and much more soil had to go. I told them I already paid $500 to have a guy from Jims Diggers prep my yard, but they laughed saying there is no way it was prepared for new pavers or lawn and that it will have to be done again properly. I called Jims Diggers and was advised they will notify the franchise I used and that someone will be in touch. I'm still waiting for that call! Not impressed! I don't have a tree in my backyard that grows money. What a waste of my money and time. And to think the guy would be more knowledgeable than me. What a mistake in judgement on my behalf!

Jim's Diggers
Jim's Diggers    

Hi Lydia. The FSE involved in your job is no longer… Read more (+3 replies)

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Harnita and Mark
Harnita and MarkNSW2 posts
  Verified

Glenn from Jim's Diggers in Penrith – Glenn was friendly and professional; quote was perfectly reasonable, no 'hidden charges', he was open and honest about any potential additional costs. In terms of the job, Glenn was excellent; worked very quickly and efficiently, minimum of fuss, quality of workmanship was first class. Would happily recommend his services, and also we would happily reuse him should we relocate in the future.

Kurt
Kurt
 

Mark from Jim’s Diggers South West Sydney – Mark was a professional Allround. Great communication, on time, and easy to work with . Mark levelled the front and back yards for our new home. Pricing was great. Highly recommend.

Aniko J.
Aniko J.NSW
  Verified

New turf laid fantastically – Glenn did a great job laying my new turf. Fantastic service and very nice to deal with. He was very professional and followed everything I asked for. My yard looks wonderful, very highly recommended.

Andrew K.
Andrew K.SA
 

Quality job – Reliable, Easy to deal with, very Competitive price and our backyard looks a million bucks! Thank you Jim we will definitely be using your services for all our future renovations

Diedwaiting
Diedwaiting22 posts
 

Customer Service Excellence - Sydney -Penrith – These guys are GREAT!! Had them prepare my yard for new turf. I couldn't have asked for a better job. Glenn was a pleasure to deal with. Listened and followed my wishes without any issue. Checked with me regularly to see that I was happy with the progress as he completed the stages of work. Competitively priced. A+ I'm stoked. thanks Glenn.

Nick B
Nick BNSW
 

Mitch – Mitch went above and beyond, with what was required for the job. Thank you so much Mitch for your workmanship and eye for detail. Highly recommended to everyone. Keep up the Great Work Mate!

Jeff
JeffNSW
 

Mitch Newcastle – Service outstanding explained to Mitch what was required and job needed the workmanship shown by him outstanding did everything I asked and still willing to do more highly recommended Jim’s diggers

Oliver and Carolyn
Oliver and Carolyn3 posts
 

Thanks helps Mitch diggers from Newcastle – Thanks for your help mitch. You advice and personality was a treat. Thanks again. Very professional and a great work ethic, dont stop for breaks he kept going. I would recommend to all.

John Ross
John RossNSW5 posts
 

Ross from Newcastle – Mitch was professional from the outset, delivered on time, machine in tip top condition, attachments all supplied, when delivered went through a complete demonstration on how to use, even did some of the work for us, showed us the safety devices, if we got in trouble he was only a phone call away, highly recommend the business and the quality of the machine, 10/10 all-over for Professionalism Show 2 replies

CNT
CNTNSW
 

Phil from Casula NSW – Phil is a top bloke and gets the job done. He is honest, reliable and dependable. You can't go wrong if Phil is on the job and I highly recommend using Jims Diggers! Show reply

Gina
Gina6 posts
 

jim's diggers has no control of their tradies – tradie walked away for the job, left the dirt on the pathway of our house. contacted the mebourne regional manager, was told i need to pay $484 if I want my front yard reinstate to what it originally was. why would i pay $ to fix the issue caused by their franchisee?

Gina
Gina   

Tradie did nothing good but damaged our pathway, it is bloody muddy now. Melbourne Reginal Manager… Read more (+4 replies)

Lindylu
Lindylu
 

Best work ethic – Professional, reliable and honest is the best way for me to describe my recent experience. The appointed times to meet up for a quote and rubbish removal were punctual and the after cleanup of paths and surrounding areas was done well

MelJ
MelJ27 posts
 

No Stress - with Jims Diggers Stafford, Brisbane – Flexible, ethical, helpful, efficient and reliable totalled up to low stress for my project. Some unseen hurdles had to be jumped and Mick quickly & calmly adjusted the plan, securing the team needed to resolve the issues with minimum of fuss and less cost than initially specified. Mick clearly enjoys what he does and is customer focussed and that outlook flows through the project.

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