1,175 reviews
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- Side (807)
- Back (298)
- Front (212)
- Days (958)
- Weeks (72)
- Months (4)
- I never got used to it! (19)
- Very Soft (15)
- Soft (70)
- Medium (768)
- Hard (166)
- Very Hard (17)
Official material from Koala.
Reviews
LOVE IT
Me and my partner bought this mattress last weekend and have slept so well this week! It was great to have the 2 firmness levels to choose from depending on how you flip the comfort layer. We also love the fact that we can barely notice when the other shifts around in their sleep. Would definitely recommend this mattress!Purchased in .
- Sleeping Position: Back and Side
- Caused Discomfort: No
- Sagging: No
Regional happy customer
The mattress is so comfortable. Firm yet soft, I don’t know how that happens but it’s so good. The mattress and pillows came in boxes delivered to a regional town when they said it would. Great packaging! Highly recommend. Show detailsThere is no better customer service for an outstanding product
Stained mattress cover so I emailed requesting how to obtain a new one and have been sent one free of charge. My mattress is over 8 years old. Show detailsWin win from us!
We brought a Koala Mattress and Balmain bedframe from Koala for our teen daughters birthday. Services was fantastic, and items were delivered prior to estimated delivery dates. Mattress is firm/medium and love that you can flip the topper for a difference firmness, frame was the easiest thing to put together and looks stunning. Everyone in the family has had a sleep or nap on new mattress and we all would like koala mattress now .. and the best thing is GECA certified from and Australian company - its a win win from us! Show detailsGreat upgrade
We bought this for my preteen daughter to upgrade from a single bed and she says it’s the most comfortable bed she’s ever slept in. The only problem is now she doesn’t want to get out of bed in the mornings for school! Show detailsKoala Mattresses for comfort and durability
We purchased a king size koala mattress and have never slept better and why should our guests sleep on bad mattresses?? They don’t, we love Koala mattresses so much, we bought 2 more queen size. You have the option to choose which side to sleep on……..firm or less firm. They are extremely comfortable, durable and as good as the day we received them. We also love the sheets and duvet sets as well. Customer service is 5 star. Show detailsFast, reliable and comfortable
Mattress ordering was easy and fast. Only 4 stars as unfortunately I live on the fourth floor and the delivery driver didn't help take up the mattress and bed frame. So many trips with heavy items. The next two weeks there was a better deal with Koala and they refunded me the difference and were wonderful about it. Would purchase again. In need of a bedside table next and pillows! Show detailsGreat bed for kids and tired parents
We got the Balmain bed frame and koala mattress for our two year old son when we moved him to a bed (from cot) and are very happy! We went for the king single which is great as we always end up falling asleep in the bed with him and there is enough space and it’s very comfortable! Plus will get him through to his teen years! The bed and mattress was super easy to put together and unpack. We also got a call from the driver when he was 10 mins away. Great quality, service and price, couldn’t be happier! Show detailsSleeping like a king in my queen bed
Great delivery. Really happy with my purchase! Mattress and pillows are both super comfy. Show detailsGreat mattress
Well priced mattress for the quality you receive. The ability to swap from firm to softer with the removable top is very handy.However, the sides of the mattress are prone to lifting a little as the mattress never fully squared out after being in the box. I’ve had Koala mattresses before and not had this issue though. Show details
Never look back! Koala is the one!
Beds purchases are personal! And then there’s two of you to please. We did hours of research into mattresses and we landed on Koala. I’ve been lusting after something Koala for an age and I wasn’t wrong! We are so overjoyed with our purchase. Everything down to the customized branding and instructions just made the whole experience better. Our bedroom is our happy place. We sigh when making the bed in the morning because all we want to do in get back in! We loved the customization of the medium and firm insert. Having that as an option was a de... Read morefinite tick for ease of mind when purchasing. Stop thinking and searching. Koala is the one. We have since purchased pillows and a bed frame to match. The collection will continue. We are proud to support Koala as they support us every night.Perfect for a “big boy” bed
Fast delivery and so easy to assemble. My son is thrilled with his new “big boy” bed. Show detailsRight firmness
Arrived on time is very comfortable. The firmness of the mattress is perfect for my dodgy back. Very happy Show detailsHappy customer
I am extremely happy with mattress. It arrived 3 weeks earlier than expected, but was informed of changes and updates at all times. I did find difficulty in beginning how the ordering and one ongoing communication worked. I would have liked to have spoken to someone on phone at times. But I did get used to process in end and all was fine. I am very happy with the mattress and communication. Thank you Show detailsKing single for first bed
Bought my daughter her first bed. The king single is a great option as it's the perfect size for both of us if needed. Was even provided great support with a mattress topper. Delivery and service is top notch too. Show detailsQuestions & Answers
We have had our Koala mattress for almost 3 years and I believe that it is the older original type of mattress. We find that it doesn’t seem to breathe at all and causes us to get very hot at night. Has anyone found a similar issue? We are thinking of replacing it and going back to a spring type of mattress.
G'day christopher t., We're stoked to hear you've been snoozing on your matty for 3 years, but it should be keeping you cool as a cucumber!
We're keen to chat with you to see how we can help and make... Read more
sure you're having a great night's sleep every night, so we'd love it if you could get in touch with our team on 1800 575 337 or at support@koala.com so we can see what we can do to help :) The Koala Dream TeamHi Christopher, I have experienced a similar problem. I've had mine for about 4 years and I get hot at night too...
I've used mine with 2 different bed bases. One is a conventional ensemble base, wh... Read more
Hi, can you use a koala mattress on a boat? Can they be cut to size by the cistomer?
G'day David, Sorry for the delay in getting back to you here!
You can absolutely use our mattresses on a boat, but we wouldn't recommend cutting them to size as this could disrupt the integrity of t... Read more
he mattress and will void your warranty. If you have any more questions or need a hand with anything at all, feel free to get in touch with our Customer Care legends on 1800 575 337 or at support@koala.com, we're here to help, always! The Koala Dream TeamCan these mattresses be used on wooden slats? We already have a wooden slat base.
You could ask the Koala company as they are great at getting back to you. We had it on an ensemble slat base before the Koala base came and it was fine.
G'day Natalie S, Thanks so much for reaching out with your question! We love that you're checking so that you can prolong the life of your mattress and your bed base.
As long as your bed base has ade... Read more
quate support and ventilation, it'll work with our Koala mattress range. If it's a slat base, the slats should be no more than 7.5cm apart to avoid sagging. While posture slats can be used, they can make the mattress feel considerably softer than it actually is, so for the best comfort we recommend that they are straight (flat) slats. We hope that helps you make the best decision for your family! If there’s anything more we can do, please don’t hesitate to get in touch anytime on 1800 575 337 or at support@koala.com - we’re here to help, always! The Koala Dream TeamDetails
Features
- The top fabric materials are made from 65% polyester and a 35% (or 7cm-thick) Tencel™ Lyocell comfort layer. Tencel™ fibres are smooth, soft and gentle on skin. They’re also able to absorb and release moisture, improving breathability.
- The comfort layer is double-sided and customisable. One side provides medium-firm support, and the other provides firm support.
- The base fabric is 100% polyester with PVC dot. The mattress also contains polyurethane foam.
- A firm support base prevents hips from sinking uncomfortably into the mattress, and maintaining the integrity of your posture overnight.
- A design that minimises partner disturbance allows for a more peaceful sleep throughout the night. An anti-slip bottom also means the mattress stays in place on the bed frame.
- Anti-bacterial treatment means that antimicrobial additives help foster a cleaner, more hygienic sleep surface.
- A CertiPUR-US certification ensures the foam used in the New Koala Mattress is free of harmful ingredients such as formaldehyde, ozone depleters, mercury and lead, and that it has low VOC (Volatile Organic Compound) emissions.
- A GECA certification means that this mattress is eco-friendly and has been ethically made.
- Available in single, king single, double, queen and king sizes.
- Comes with a 120-night trial and a 10-year warranty.
Points of praise
Reviewers were exceptionally pleased with their investment in a Koala Mattress. The unanimous opinion was that it was extremely comfortable, while remaining supportive.
The mattress was easy to adjust to, even at the beginning stages of reviewers transitioning to a new mattress. A noticeable difference in sleep quality was also observed. Reviewers commented that they felt more well-rested the morning after sleeping on this mattress.
The adjustable settings, which provided the choice of either a medium or medium-firm comfort level, were appreciated.
Lastly, reviewers cited good customer service as another reason for high ratings, and this consideration included quick delivery and helpful staff.
Category | Mattresses | Mattresses | Mattresses | Mattresses |
---|---|---|---|---|
Price (RRP) | $1,099 | $1,299 | $999 | $759 |
Type | HD Polyurethane Foam | HD Polyurethane Foam | HD Polyurethane Foam | HD Polyurethane Foam |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Queen | King | Double | Single |
Country of Manufacture | China | China | China | China |
Material Name | Top Fabric: 65% Polyester, 35% TENCEL™ Lyocell | Top Fabric: 65% Polyester, 35% TENCEL™ Lyocell | Top Fabric: 65% Polyester, 35% TENCEL™ Lyocell | Top Fabric: 65% Polyester, 35% TENCEL™ Lyocell |
Thickness | 25 cm | 25 cm | 25 cm | 25 cm |
Manufacturer Warranty | 10 year(s) | 10 year(s) | 10 year(s) | 10 year(s) |
Release date | ||||
Awards | 2023 and 2024 | 2023 and 2024 | 2023 and 2024 | 2023 and 2024 |
Contact info for Koala Mattress
Extra Information
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