LG 450L Bottom Mount GB-450U Series
Verified306 reviews
Very ordinary value, fridges are meant to last longer – So, despite the $1000 price tag, the fridge barely made it over 5 years. In fact, the freezer has not been functioning properly for the last year. Despite the supposed 10-year compressor warranty, according to feedback from others, even repairing it will likely cost as much as buying a new one. Despite regular cleaning of the coils, which are… Read more
easily accessible, the freezer performance has continued to decline.
The takeaway from this experience is to avoid purchasing fridges from television manufacturers.
Our previous Kelvinator fridge still working like new after an impressive 25 years, and we only replaced it because of a relocation to another state.
We will be not purchasing an LG unit again that's for sure, not because of just our experience but it is obvious to see it's a very common problem with this model.
Can't imagine buying LG anything moving forward.
LG no more! – I had a Fisher & Paykel fridge/freezer for 12 years and never had to service or dust it. LG approved repairer told me it is my fault that gas is not circulating properly only after 6years because I failed to dust the entry/coil parts of the LG fridge. The freezer is not cooling enough and had to throw away a lot of food and miserable for doing so.… Read more
I feel the 10 year warranty for the compressor is there only as a marketing crap. How can we be expected to move a super heavy fridge (450L) to access the very back side of it to dust the coil /air entry?? I opened claim wit LG and chased them up without avail. We are almost Christmas and need to decide for a new fridge.
LG Not even 5 years Old and Freezer no longer working – We purchased the LG 450UPLX Bottom Mount Refrigerator in Jan 2019. For the last several months we had noticed that Ice Cream was not keeping frozen though other products seemed OK. As advised by the LG approved serviceman It would seem that the gas has been leaking either through a pinhole in a pipe, a faulty joint or seal. Only one 'coil?' in… Read more
the pipework he showed us was icy cold, the remainder were warm. The temperature reading was -5C in the freezer . He said it should be -18C. The refrigerator temperature was OK but would become problematic as the gas continued to escape. The refrigerator would need to be collected and taken to their workshop for repairs with an approx cost of $800. He could not advise the length of time this would take. At this point we decided it was not worth it as we could purchase a new fridge for a little more money. However later that day we found the receipt and realised it was not yet even 5 years old. After a lot of internet searching we have found that the LG Refrigerators/Lineal compressor from this time frame has not only been the subject of a number of reviews expressing the same problem as us but also the subject of Class Actions in USA and Canada. We are currently awaiting advice for the next step in our endeavour to find a solution to this problem.
Reviews with attachments
Love bottom freezer mount – Only owned a few weeks but very happy with my lg fridge. Great for my back lots of space We did take a self out. To add more items and heights Door rings if open too long lol Great size for 3 adults Great Energy rating 4 star as door shelves are fixed and crisper a bit small Show details
Almost perfect – Great fridge with only a few minor complaints. 1. The freezer door sticks out more than the fridge door and look a bit odd. 2. The doors don't sit level. 3. Can make a higher pitched noise at times but it isn't very loud and doesn't last for very long. Show details
Door dropped and hinges failing – Tried to make a warranty claim but got no support or answers a month later! Terrible after sales service! Fridge was initially great. A year later and still under warranty the door started dropping. It rubbed an indent into the freezer door. You have to lift the door to open it because it jams on the one below it. I tried to get a repair agent to… Read more
replace the hinges. They wanted photos to assess the door and based on the photos rejected my claim! They dont know if the door warped or the hinges are faulty but have decided I have to pay for the repairs. Disgusting service. Never Again. Shame on you LG for not selling a fridge fit for purpose!
Well its now May 2020. Problem still not resolved. Do Not Buy Anything from LG! I learnt this the hard way! Disgusted and disappointed. Again - Shame On you LG! I am literally paying the price for your incompetence.
Hi Mouse, Thanks for taking the time to reach out. We… Read more
In-depth reviews
It's a very nice upgrade and only a couple of minor things I don't like – Great fridge which has an option to open the door from the other side. It's pretty quiet but not silent. No sharp edges like we saw on some of the other fridges with sharp door handles etc. Quite sturdy and sits well and not flimsy. big solid doors and handles well even when fully loaded with drinks. There's a temperature display which is only… Read more
for setting what temps you want but does not display the current temp which they should of added in my opinion. The tempered glass shelves are ok but I get a bit scared it might break when I'm laying glass wine and water bottles on it. I bought a plastic bottle rack which resolved the issue.
It has one of the best energy ratings out of the fridges in this price range. Advertises good warranty but I'll come back and update this review if something happens.
It's got lots of little features like the retractable shelf which is a bit flimsy so I won't be playing with that too much.
Only has a door alarm for the fridge but not the freezer, why not LG??
I think overall it's a great fridge/freezer but only time will tell. These days everything is made in China who have the worst quality control so having good after sales support is very important. Crossing my fingers LG looks after us if it does go south...
Oh and the ice tray that you can flip over used to release ice cubes with one flick now does not release ice as easy as it used to. Not sure if that's a design fault or it's happening because I left the ice cubes in the tray for too long?
Great Fridge Loads Of Space – We’ve had this fridge for 1 and a 1/2 years now and it has consistently kept everything cold. The fridge is a good size for us as we have someone living with us and it fits everything very well. The freezer has a huge amount of space which is great as we do meals and freeze them etc. Would have loved for it to be IoT enabled but as it’s a 2016?… Read more
model it isn’t but would love to be able to monitor things via the SmartQ App.
It’s a great fridge with loads of space and it sits beside our new Washing Machine that almost matches in colour and design which is amazing.
Haven’t had any issues with it at all and would recommend it to friends.
It has done us well and unless something goes bad I believe it will serve us well for years to come and it has a 10 years parts warranty so not too bad.
** Freezer Shelves **
Whatever you do not load the Middle Tray in the freezer because if too heavy it will destroy the rails which are thin plastic and only have foam backing it
LG Product Again Marred By Poor Design / Process Control / QA – - Fridge worked well initially. - Energy efficiency seems good - Display is useful. - Temperature control seems good. - Internal space usage is ok though not great and bin placement options are limited but basically usable. - Sadly the fridge is now making so much noise it is unbearable. The number of similar reports suggest this is a… Read more
fundamental issue. Furthermore I now fear for the longevity of this fridge. The symptom can be improved somewhat by firmly pushing something absorbent (eg. cushion) FIRMLY against the side. This suggests something has worked its way loose (within 6 months !) and is rattling itself to destruction. - One of the bins in the freezer compartment is falling apart after 3 months use (sides disconnect from front)
This fridge is difficult to recommend - Unbearably noisy, and the noise is increasing - Unlikely to last more than a few years (we've yet to see, but I fear the worst) - Only really usable when left at default settings. Setting to colder temperature increases noise noticeably
Positive reviews
Still going – Almost 8 years and still going. Does get a little noisy when the dust builds up around the condenser coils. I vacuum the dust build up twice a year and each time the noise drops considerably. Pretty sure this has helped to keep the unit strong without any issues. Show details
Freezer slides breaking – We were happy with is fridge until the Freezer slide collapsed . LG contacted me about the issue and were happy to cover this issue. Ther service provided was excellent and was happy with the result. Show details · 1
Great Fridge and Freezer size for the price – Fridge and freezer work very well. Fridge space is good and it has maintained temperature since owning it. The freezer drawers can be a little awkward since you need to have the freezer door wide open to take the drawers out. That is probably the only downside to this product. Show details · 1
Negative reviews
Two failed within 6 years – After purchasing the unit in February 2017 it quickly became noisy and had to be replaced due to a compressor failure. They were on to it very quickly and replaced it. I have absolutely nothing negative to say about the customer service during that interaction. Now, 6years on, the replacement unit they gave us has broken and according to the… Read more
technician it is not fixable. I'm still waiting to hear from LG (nearly a week after raising the issue) if they will replace this unit. If they don't, I honestly wouldn't go near this brand again for refrigerator units.
Find out how LG 450L Bottom Mount GB-450U Series compares to other Bottom Mount Fridges / Refrigerators
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Disappointed – Although we weren’t ready to purchase a new fridge we had little choice when our previous LG fridge, which was only 6 months old, wouldn’t fit into the unit we moved to. Because we were previously happy with our LG purchases we bought a new LG refrigerator that fitted our new home perfectly. However four years on I find myself having little… Read more
choice but to once again purchase a new fridge. A week ago we noticed everything in the freezer has defrosted, since then the fridge section is also not working. Always disappointing when you have a young family and have to throw out all the spoilt food, however the real kicker is the quote to fix the fridge, $800 plus dollars. How can I feel confident with the LG brand moving forward?
Door hinge droops after 3 Years - LG reckons that's reasonable? – Fridge has served the 2 of us well for 3 years, then the door dropped 10mm on the opening side. We contacted LG, they stated that is was reasonable for the door to fail after the 3 years and that this is the level of quality we should expect from this fridge. We would have expected a fridge to last 5-10 years and the door open a close a few 1000… Read more
times. Quote from LG "LG considers that the product has been of acceptable quality for a reasonable period of time" We were some what surprised as we thought LG made high quality goods. Anyway there you have it after 3 years you are on your own.
Recent reviews
Failed after 5 years – We were very happy with our purchase until 2 nights ago we noticed everything in the freezer has defrosted. Since then lights and fan works but no cold air in fridge or freezer. Like others, seems all too expensive to fix so will be getting a new fridge. Will avoid LG and hope for a longer lasting purchase. Show details
Hi Anoni, Thanks for taking the time to write your review, We… Read more
BUILT-IN OBSOLESCENCE : FAILED EXACTLY 3 YEARS TO DATE OF PURCHASE – Interior design of refrigerator top section is awful, cannot place anything of reasonable height on shelves, only in the doors. Nonetheless. the entire machine ceased functioning as a refrigerator and freezer apart from the fan and the lights, destroying the entire contents overnight! It was discovered to be inoperative on the morning of the… Read more
9th January 2022, exactly 3 years to the date of original purchase, when all warranties had expired, other than the compressor which is 'limited parts only' covered. Frankly for a $1,000 refrigerator - a 3 year life is utterly appalling - never buy an LG refigerator again, now I worry about my LG TV and 3 LG mobile phones - especially now that LG has suddenly decided to step out of the mobile phone business!!! Not happy!!
Hi Samaxy, Thanks for taking the time to write your review,… Read more
Dead after 4 years – Purchased fridge in 2017, just paid LG's authorised repairer $180 call out to inform me the compressor is gone. LG do offer a 10 year warranty on compressor parts, however it's going to cost me an additional $700 to fix it, that's $880 to fix a fridge which cost $1100 originally. Not buying an LG again, and don't get drawn into the 10 year compressor warranty. 4 years from a fridge is not good enough. Show details
breakages – Fan in fridge broke within weeks of purchasing and now the freezer slides (which are made from plastic coated foam) have broken off. Draws have been awkward and difficult to open since day dot. Have owned for about 5 years.
Hi Joel, Thanks for taking the time to reach out. We… Read more
Fridge is functional and energy efficient, but it aint quiet – Pro's: Great on energy Cools and freezes well Con's: It is not quiet, it makes an array of disruptive sounds which often results in the tv volume going up LG Support is not very helpful, they've been out once and installed extra padding around the condenser but that only stopped the vibration from behind. Noise is often shelves vibrating when… Read more
the door is opened on a certain angle, loud hum when condenser kicks in, and sometimes a higher pitched sound. Freezer consists of trays and are a pain to slide out when full Fridge crisper tray hits the door unless you open at maximum extend, fridge door ideally needs to extend further but is limited to the hinge design.
The overall disappointment came from the fact that this fridge was touted as quiet, and received excellent reviews on canstar. This just has not been my experience.
Looks Great....But – I love this fridge as it works really well and looks great too!...Handles...water dispenser...All great! It is only a year old and now it 'buzzes' when its cooling... and the buzzing keeps coming back from the left hand side of the unit...This refrigerator was always quiet when I bought it. Its not the compressor....its just a rattle/buzz from the… Read more
LHS panel...that you would expect from an old 1970's fridge
At $1300 I shouldnt have to try to stop the buzzing by moving it a little every couple of days Just seeing if there is a brand manager from LG that can help out :-)
Great fridge – We bought two of these fridges at an excellent price from Good Guys in Toowoomba. After a few months, one of them had an issue with the pump. It took a lot of back and forth and phone calls, but finally LG sent out a replacement for nothing which was great. LG tried to send us to their local repair agent in town, who weren't very helpful. It… Read more
wasn't until we pushed back on LG themselves that we finally got the replacement fridge. This took awhile to come as they didn't have the right colour in stock. However they did offer to send us a higher grade finish (matt black) which was worth more. We declined this as we wanted our two fridges to match.
Apart from this issue, we have had no problems and find it is an excellent fridge, good size with a nice finish and internal layout. Would recommend.
Find out how LG 450L Bottom Mount GB-450U Series compares to other Bottom Mount Fridges / Refrigerators
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Happy Customers! – Appliances Online. Love our fridge. Would not buy my big household appliances anywhere else now. Thank you so much for your fabulous services. Am a return customer already! Love our washing machine too. Show details
Best fridge I’ve owned – The fridge does exactly what it is meant too. I love the simplistic look of it and that it chimes when I’m taking too long to pack my groceries. I love the handles on the side as my toddler doesn’t quite know how to open it. It does a great job keeping food cold or frozen and doesn’t have any ice build up Show details
Backbone of our household – Fridge is fantastic. Does exactly what any fridge should do. Temperature is constant and if you leave the fridge door is has a beeping noise to alert you. It can leave finger prints from our toddler but glad it does as it’s easy to spot dirt and to clean. Door can be set to open either direction Show details
very noisy! – The fridge seemed just what I wanted. But it's less than a year old and I feel like selling the thing and buying another. I don't think I can live with the irritating buzzing much longer.
Super happy with the price and quality! – This fridge is awesome - I love the colour and its design with the freezer at the bottom - because we are both fairly tall - that just makes everything easier! Its saves electricity too with a high energy saving scale. Trust me you won't regret :) Show details
Great fridge and looks sleek – Perfect fridge, love all of the compartments and the adjustable bottom shelf that can be changed to accommodate taller items. Really spacious interior for the size of the fridge. Love it. Show details
Very good fridge for small family – Amazing fridge for a small family. Having the freezer on the bottom makes the fridge so much more easier to use. The veggie drawer is very accessible which is very handy. The fridge is extremely energy efficient. From what it looks like, our veggies and the occasional piece of fruit stay quite fresh for up to a week. The freezer offers limited… Read more
but useful space ( we did end up buying a separate freezer).
Noise wise it's really quiet 90% of the time. Every now and then it sounds like it goes in overdrive and does produce a very noticeable noise. We live in a open plan living so there isn't much to cancel out the noise.
Overall I would say it's a very good and energy efficient fridge.
Fantastic fridge for a small family! – A fantastic fridge for a small family. The 'bottom-mount' fridge has the freezer at the bottom and fridge shelving at eye-level which allows you to see everything at a glance. The freezer is deceptively very spacious allowing you to stock up and freeze food items. The fridge runs quiet and the LED lighting is bright. The retractable shelves… Read more
are a great added extra. The fridge does stick out a bit further than I expected so make sure you do your measurements. We love it.
Good fridge – Great fridge. No issues. Lots of freezer space and the option for freezer express which I love. Doors can be switched to each side. Shelves remove easily for cleaning. Nice design Show details
Perfect fridge for 2 – Perfect size for my tiny apartment and it provides just enough food storage for 2. It has 4.5 energy rating so it is highly energy efficient with just 299 kwh per year. I like its metallic platinum look that fits the theme in my kitchen Show details
OK, doesn't filter out smells – Fridge is OK, if a bit small in the fridge section, but the thing that really irks me is that it doesn't filter out smells like my previous cheap and really old fridge did. So put some spagbol w/ garlic covered in it, and the next day the whole fridge smells of it. Why doesn't it have a deoderizer like my 10yo Samsung does? Doesn't even have to be anything particularly smelly, the fridge seems to amplify all smells. Show details
Best Fridge Ever – Thanks to the awesome service from Pakenham JB HiFI, this marvellous fridge was delivered to me the day I moved into my new home. Having never owned a new fridge in my life, I spent a lot of time researching my needs and when it came to choosing, this is the fridge I picked. I LOVE IT! Roomy, energy efficient, great looks...LOVE the LED internal… Read more
lighting and the ice maker. Love the freezer on the bottom, it's so much more practical to this old woman. And JB gave me a simply great deal. Excellent customer service above and beyond, delivery was perfect, drivers friendly and helpful. The fridge is fabulous. And sooooooo quiet!
Great fridge that looks fantastic too – The graphite version of this fridge is awesome. It doesnt really show up any marks or scratches and with kids this is awesome. Keeps things cool and the light in the fridge is very bright. Maybe a light in the freezer would be helpful. Show details
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Just an update, we discovered that we had actually purchased the 3 year extended warranty at the… Read more