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AI reviews summary
Pros
Verdict
Overall, consumers express a high level of satisfaction with the Sleeping Duck mattress, highlighting its exceptional comfort, effective pain relief, and the unique customisable firmness feature. The ordering and delivery process, alongside responsive customer support, receives widespread praise from buyers. While a few long-term users mention durability concerns and challenges with warranty claims regarding sagging, the prevailing sentiment remains overwhelmingly positive.
Our previous mattress was sagging, I was having some minor lower back pain and just wasn’t quite getting deep enough sleep. Decided on the sleeping duck after lots of research. Reviews were all positive and that gave me confidence to purchase. Couldn’t be happier! Sleeping extremely well and there is minimal if any partner disturbances. We also… Read more
have the indestruct bed frame which has complimented the mattress and supports really well. Thank you for a great product!
It's a beautiful mattress to sleep on, has support and softness in equal measures and I feel like I sink into the mattress, it's lovely. My sleep patterns have improved slightly, I have an autoimmune disorder that can make sleep difficult but I have definitely noticed an improvement in the quality of sleep I'm now getting. The only thing I found… Read more
to be a problem for me is the weight of the mattress. I recently moved and it was easily the most difficult item to move because of its weight. But that is just me I think, my autoimmune condition affects my joints, muscles and tendons, so most bulky items are difficult for me. That's the only reason I have 4 starts only.
I can say I love this mattress. I'm glad I chose to buy this one on my Drs recommendation. The comfort it provides, combined with the support your body experiences makes it a worthy purchase.
We replaced an unsatisfactory 4 year old Posturepedic with the Sleeping Duck Medium a little over a month ago. There is no comparison - we’re both sleeping deeper with far less wake ups. Shoulder and lower back pain is a thing of the past. The Sleeping Duck is an excellent product and we highly recommend it. We wish we had purchased a Sleeping Duck 4 years ago! Thank you! Show details · 1
Reviews with attachments
Absolutely the most comfortable yet supportive mattress I’ve ever slept on. I’ve had this mattress since Jan 2025 and not sure if I’ve ever reviewed, it is fantastic. On top of that, their tall pillows are excellent and well worth the money. It’s incredibly worthwhile investing in Sleeping Duck products, my body thanks me for it. I discovered this brand whilst house sitting for a friend and sleeping on her SD mattress. Show details · 1
Sleepingduck Mach 2 Q mattress plus sleepingduck indestructible base. After 3 spinal fusions and major muscle atrophy sleeping has become a literal nightmare for years and I've tried over a dozen mattresses and various bases. This setup is by far more comfortable and supportive, and easily as high quality as any of the more expensive mattresses… Read more · 1
by sealy and king koil and tempur etc i tried, Above and beyond customer support that always keep their word and helped solve problems very quickly to help make sure i was comfortable and happy with my product. It's 20x the quality of Emma mattresses. I wake up with significantly less backpain and difficulty moving after a longer sleep each morning now than i did before, i love being able to change the firmness or go half and half.
Love the mattress! Love the pillows! However the bedding.. I love how they feel but the fitted sheet is completely see through? You can perfectly see the pattern of the mattress protector underneath. For such expensive bedding, it makes it look very cheap/poor quality. I think I will have to buy another mattress protector that is only white to put underneath so it doesn't appear so see through. Show details · 1
AAAMAZING purchase experience. The delivery driver was extraordinary and brought my mattress up a large flight of stairs - solo! The instructions were perfect and OMG…the COMFORT! I don’t know why I didn’t order this aaaages ago! My queen mattress feels like a king because we can sleep right up to the very edge, with no roll or instability,… Read more · 1
leaving soooo much room in the bed. The medium is perfect - not too hard, not too soft. I have also added a super plush mattress protector that I had previously on top so it’s like sleeping on a supportive cloud. Arm and hand numbness is gone and my back feels so much better in the mornings. The only drawback…I don’t want to get out of bed in the morning!
Hi, so happy with it. It is so comfortable that is hard to get out of the bed in the morning. I’ve noticed less back aches , and I sleep through whole night, no longer waking up at random hours . Looks and feels solid . Big plus for its removable and washable cover I cannot recommend it enough to everybody . I simply love it Show details · 1
⭐️⭐️⭐️⭐️⭐️ This is our second time purchasing from Sleeping Duck, and once again they have absolutely delivered. The ease of navigating their website and placing an order is seamless. The option of guaranteed next-day delivery - or being able to properly plan your delivery - is outstanding and removes any stress from the process. We recently… Read more · 1
upgraded both the base/style and mattress from our original purchase, and the entire experience was exceptional from start to finish. Customer service, which has always been second to none, has somehow improved even further. The communication throughout - emails, calls and texts - was proactive, clear and professional. A big shout out to Steph, Zoey and the wider team for their outstanding support.
On delivery day, everything worked like clockwork. From Customer Service coordination to the installation team onsite, it was clear everyone operates in unison. The installation crew were fantastic - positive, capable, professional and even up for a laugh. No issue fazed them.
Despite the challenges of a second-storey delivery and a sloping driveway, the team handled everything effortlessly. Installation took just on an hour, and their workmanship and care were evident throughout. Well presented, well organised and clearly masters of their craft.
Their sheet sets, duvets, and overall quality of their products is amazing, we just bundled everything for ease.
We genuinely cannot fault Sleeping Duck.
We’ll be back again and again.
So just purchased a sleeping duck about a week ago - so fair so good. My husband sleeps on a medium form section and I sleep on the firm. I am a side / stomach sleeper with pre history of lower back issues and it has been great. We had a recent situation where we purchased a mattress from a local shop in April 25 and the previous mattress we had… Read more · 1
started to develop a dent or valley so to speak after 3-4 months…. The manufacturer is trying to blame on ‘weight distribution’ and it’s not their manufacturer issue… I had neck, shoulder and hip pains from the previous mattress, and since swapping to a sleeping duck, it has done absolutely wonders. I am suffering from shoulder pain atm but that’s not from the sleeping duck, it’s from the previous mattress which unfortunately has been due months of uncomfortable sleeping - tbh I will probably need to seek treatment for it (fyi I’m in my early 30s and active for the most part). In just a week the sleeping duck has been a game changer and honestly it has been incredible - my hip and neck pain is gone!
If you’re on the fence, just do it and don’t wait ! The longer you wait, more time passes which leads you too sleepless and uncomfortable nights. Oh and the other mattress that we purchased from the local shop costed more than the sleeping duck - so it’s honestly a bargain. FYI though the SD in the box is pretty heavy and was a work out taking it up stairs to our room, but it has been totally worth it. Sorry for the rumble but I know for myself who was on the fence for months and literally going through a battle with the other mattress company, and dealing with so much pain and suffering, the Sleeping Duck has completely changed my sleeping experience - thank you SD for creating a product that actually works and not a gimmick!
Latest follow-ups
Comfy but a little hot – I have waited 6 months to write an honest review of my experience with my Duck. We ordered a medium to begin with, but I found that it was a little too soft, but my wife found it perfect. I got hold of SD and ordered a firm and swapped my side out,… Read more · 1
there was no charge, but the mattress took multiple weeks to deliver, so I had a few rough nights. The second issue was that I found I was sleeping hotter than I was on my old mattress, I hoped that upgrading to a firm would help with this, but alas it did not, so I ventured off to my local pillow talk and purchased a Hilton Wool mattress protector, it resolved the issue immediately and seems to act as an insulator between myself and the upper anti-gravity mattress. Overall we are happy with the purchase, but having to resolve the sleeping hot situation has reduced my rating to 4 star. Hopefully, SD will find a way to give their customers a cooler night's sleep with future models.
Follow-up · 2 years in and so far the mattress is holding up well, no sags or lumps, still as comfortable as when it was purchased, stay tuned .
Still the best mattress for us – Had a double and a Queen SD bed and when I had to sleep solo due to a medical condition we bought a sofa bed for a multi use spare room. That lasted 6 months and I gave up and bought another double SD for myself. A great decision for my sleep quality and pain reduction overall. Love having spare top covers when they need a wash. Love it. Show details · 1
Follow-up · This is still our favourite mattress. While it is quite heavy I am 72 and have no trouble lifting the corners for my fitted sheets. The warranty is great and allows time to ensure it works for you and delivery was quick. The vacuum sealed, boxed mattress is such an easy way to replace a mattress and the foam is easily replaceable for a small price… Read more
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Very happy with the mattress, it provides the support I need without feeling too hard. Was also happy with the delivery arrangements and actual delivery performance. Show 2 replies
Follow-up · Gew months of use now. Still enjoying sleeping on the new mattress
Positive reviews
This mattress is beyond fabulous! It's soooo comfy! Medium was just perfect for me. I'd highly recommend a Sleeping Duck mattress over and above any others! The before and after sales support from the SD Team is absolutely sensational! Show details · 1
Where has this been all my life?! I trialled the sleeping duck half half and it's been an absolute game changer. Had a few questions and the staff was amazing! Thank you for such a great experience Show reply
We recently purchased a new king mattress and the process was so easy. Once delivered we tried it out for a few nights and realised we had selected the wrong comfort level. It was so easy to call and get the correct comfort level inserts sent out. Thanks Sleeping Duck for the seamless experience and more so the good nights sleep Show details · 1
Negative reviews
When looking for a mattress I found it hard to find a mattress both my wife and I liked. My brother mentioned trying Sleeping Duck. I contacted Sleeping Duck many times asking questions. I actually sent them photos of my bed frame asking if I use it would it void my warranty. I made multiple changes to the bed frame till they approved it. I then… Read more
read somemore reviews and noticed reviews about sagging and heat. I raised these with their phone consultant. With sagging she stated there's a 10year warrenty. Another consultant told me sleeping pregerances change, that its not the mattress. Strange as its meant to be an adjustable mattress. In regard to heat she asked me do I sweet in bed. I said no. She didn't say the mattress is hot or it's a common complaint. Asking me if I sweet in bed made me think the reviews I read were the people not the mattress. I purchased the mattress and without fail I wakeup between 2am and 3am because of the heat this mattress gives off. This is cold Melbourne in July! After trying the mattress for over 40days its not for us. You call them they tell you to take the mattress proctector off because it retains heat. We never had one on the bed. Go into a mattress shop and no one else selling a mattress tells you this. The mattress sleeps hot. We were told to try it as a firm. This tells me its not an adjustable mattress. The soft and medium sleeps hot but if you sleep on the firm it might be ok? Might as well just buy a standard mattress. I'm 55 years old and have never used a boxed mattress before and never will again. Ive never experienced a mattress that produces and retains heat like this does. We have returned the mattress and are awaiting refund.
We've had a sleeping duck king size mattress for about 3 years now, and all I can say is DON"T make the same mistake I did, don't buy one! My experience is similar to the other one star reviews and I'd assume the good reviews are from those who have purchased the mattress recently. It's great for the first year, maybe a bit less. I probably would… Read more
have given a good review back then. But after that, and conveniently after to trial period, the mattress deteriorates fast. It begins to sag and you can visually see the sagging when you take off the foam layers.
It has destroyed my back, and my partners back. I wake up in pain most nights and can barely walk. I have seen a physio, but we have to replace this mattress. We have all the different foams, firm, medium, soft, and the little ones you can put together. Nothing changes the issue. But I can see the sagging underneath, so it looks like some of the springs have collapsed.
So, please look at the bad reviews before making this decision. Look at how long the person has had the mattress. Those who have had it less than a year haven't experienced the real poor quality yet.
Sorry to hear you’re struggling to find comfort,… Read more
I recently got a sleepingduck after reading all the great reviews however my experience with it has been the opposite. You just sink a lot before you hit any level of support form the bed. I usually sleep on a medium bed but tried the firm version because of how much you sink. It's almost like my muscles are working over time to keep my body… Read more
supported. I don't like it, I don't get the hype, I wake up feeling like I've been hit by a bus and struggling to function in my everyday life. I don't recommend this mattress and don't understand what sleepingduck's commercial about having a steamroller roll over the bed even relates to. What's the point of showing a steam roller drive over the bed if it can't even support a 75Kg person.
Hi Christina, We're sorry to hear that you haven't… Read more
Recent reviews
This is the best mattress I have ever slept on. I used to sell mattresses innerspring, pocketspring & memory foam. This is my second sleeping duck and I love it. Show details · 1
Amazing company. Easy to order, delivered promptly, and the bed is divine. I chose the medium firmness one, and it suits me as I have bursitis and I need a soft surface, but it still doesn’t move much and feels super supportive. I’m sleeping so well, I don’t want to get out of bed! Show details · 1
Find out how Sleeping Duck Mattress compares to other Mattresses
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The BEST mattress I have ever slept on in my life. Straight and firm. An absolute dream to slide into bed every night. When one person gets up, it doesn't disturb the other. Bought it without trying, on two peoples opinion. I cannot recommend it enough!! Show reply
It’s my second Sleeping Duck Mattress. I have one and now my son has one. I’ve had mine for a few years now. Absolutely love it. Don’t want to get out of bed. Super comfy. Used to get a sore back from my old reputable mattress but this bed supports everywhere. No more sore back. I’m a side sleeper. Show details · 1
The Sleeping Duck team have been exceptionally helpful, sending out the softer mattress pads when requested, and then checking in and sending out another firmness to make it perfect! Nothing has been too much trouble. I love that the mattress has the removable cover and it is so easy to adjust the firmness. The mattress is very heavy and dense, so… Read more · 1
it is warmer than what we upgraded from, but I made sure to buy only natural fibres for our mattress protector and sheets and this has helped a lot. It is such a dream to get into bed at night. Would absolutely recommend Sleeping Duck to anyone, the adjustability is just so important, we didn’t know what we liked until we actually slept on it. Obsessed!
After a couple of months on our Sleeping Duck half-half king-sized mattress, the comfort has proven to be an absolute standout. Having previously tried competitors like Koala and Ecosa, this is in an entirely different league. It is exceptionally lovely to sleep on, striking the ideal balance between pressure relief and proper support. Just as… Read more · 1
importantly, the motion isolation is remarkable – either my partner or I can toss, turn, and move freely without disturbing the other in the slightest.
The customer service has been equally impressive. When we reached out regarding firmness adjustments, their response was prompt and helpful, making the whole process effortless. If you are seeking undisturbed rest backed by exceptional support, Sleeping Duck is well worth the investment.
This mattress weighs an absolute ton so it can be very difficult to move around. It's a minimum of two people of reasonable strength to set it up and indeed to move it in any way in the future. Don't even try to move it yourself! At first I thought the matress was perhaps too firm (medium) but as a side sleeper I have adjusted to the difference… Read more · 1
compared to my old matress now. It amazes me how stable the surface is with no movement to anywhere else on the matress that you're not applying force to. Two people can definitely move without disturbing each other. I'm pretty sold on the matress now though I wish it wasn't so incredibly heavy, fine if you don't need to lift it or move it. Otherwise, I love it!
A new mattress is a big decision. However, all the positive reviews and knowing the mattress can be customised with ease made the decision easy. The mattress was a huge step up in comfort from day one although, I had to settle in and my body took a few weeks to adjust. After a few weeks I started to notice positive changes to my sleep and body,… Read more · 1
changes I didn't know a new mattress could make.
My wife felt her side was too soft, so she wanted to make it firmer. I simply reached out to SD and they sent out a firmness adjustment and now she's also very happy.
Great work Sleeping Duck, Will definitely recommend this product
I’ve had such a positive experience with Sleeping Duck that I wanted to add my experience here, especially because I’m currently returning my mattress, but for the best possible reason! The mattress itself has been absolutely amazing. My partner and I both love it and have found it incredibly comfortable. We’ve actually liked it so much that we… Read more · 1
decided we want more room, so I’m returning our current mattress purely to upgrade to a King and will be ordering another Sleeping Duck.
I also have to mention the customer service because it has genuinely been wonderful. Organising the return has been incredibly easy, communication has been friendly and helpful, and at no point have I felt like they were making the process difficult just because I was using the trial/return policy. Considering mattress returns can be a bit of a process, I’ve been really impressed with how straightforward they’ve made everything.
So, despite technically being a “returning customer,” I’m definitely not leaving Sleeping Duck, I’m just coming back with a bigger bed
Mattress: 10/10 Customer service: 10/10 Would buy again: literally am.
As an 89 year old I was concerned about purchasing a mattress, sight unseen over the Internet. However, I found the whole process easy and the delivery and follow up first class. The mattress exceeded expectations. I had a couple of queries which… Read more · 2
were resolved by “Amy”and the team within the hour. The Sleeping Duck team turned a purchase into a satisfying first class experience and would be my first choice for any other purchases.
Follow-up · Set up couldn’t have been easier. At 89 some sleepless nights are unavoidable, but it’s nice to be comfortable while sleepless, I have noted however that there are less of them now. I will however take up their free option of an added firmer support. No negatives only positives.
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