Youfoodz

Like others, I was drawn in by the 40% of first delivery. Most of the food I received was worse than college cafeteria food. Some of the worst. 1. Slow-cooked !amb - slow cooked meats should melt in your mouth - not this one, it was full of overcooked meat, full of grissle. Hard to chew. The rest of the meal looked like someone’s vomit. Watery… Read more

mashed potato, and unidentifiable orange vegetables that was also a watery mash. I wasn’t sure if I was eating carrots, pumpkin or sweet potato. 2. Roast Lamb. The lamb was overcooked and almost inedible. 3 Chilli Con Carne. My daughter ate this one and said it was worse in taste and texture than a frozen one she had bought from Aldi. 4. Fried Chicken and Gravy - the chicken was overcooked and hard to chew. Tasted like a poor copy of a KFC meal. 5. Youfoodz do not cook rice very well. Of 3 meals which contained rice, one was undercooked and the other 2 were overcooked and gluggy. The coriander rice in another meal was tasteless.

I found that meals that contained sliced chicken breast were the best of a poor bunch. I especially liked the Smoked Chicken Alabama.

I tried to cancel after the first few days as the quality of the food was so poor. I received the first delivery on Wednesday and tried to cancel on Saturday. However, I was advised that the next Wednesday’s Delivery was already locked in and couldn't be cancelled. So we reluctantly received (and paid for) a second delivery. If anything the food received the second week was even worse!

Youfoodz push the freshness of the meals in their advertising. However, fresh junky food is still junk! STAY AWAY FROM THIS COMPANY AT ALL COST. YUCK! YUCK! YUCK!

The food itself is good, the flavours are great and it's good to see a decent variety in the recipes (I tried Youfoodz a few years ago and the variety wasn't that great, so to see how much it has grown is impressive). My criticism is the amount of non-recyclable plastic that is used. The plastic film on each container, the plastic bubble wrap in… Read more

the boxes and the plastic ice blocks are A LOT of waste each week. When you add up all of the waste over a month, it paints a very bleak picture of how little you value sustainability. The food containers are recyclable - great. Yes, the sleeves are recyclable, but let's face it, they are completely unnecessary. All of that information could be provided online or via your app (which I'm sure it already is). You don't get a pat on the back for creating something that's unnecessary and then saying it's recyclable. Why are you not using biodegradable containers and packaging? Better yet, why are you not using compostable containers and packaging? You need to do better and show some consideration and meaningful action towards minimising your environmental impact. At the very least, you could implement a return program where ice blocks and the bubble wrap are returned to you for reuse. If other businesses can do this, the fact that you're not is unacceptable.

Try the others. This is NOT good – I bought one of there meals in Coles 2 weeks back and went looking online for their variety. I had no idea they were a meal delivery company and they offered me half price on the first box so gave it a whirl. Now I didn't want a whole week of meals… Read more

as I still like to cook my choices but their minimum was 6 meals in week. So I ordered 8 meals and 'paused' the next week figuring I'll so it over 2. The meals go from 'average' to 'poor' with nothing to rave about. A Beef chilli con carne where I can't find any beef. White fish is a disgusting curry sauce I didn't add. Chicken kyiv and 'chips' was balls of hard deep fried chicken and the chips were soggy pieces of sweet potato. I just tried to eat the "Slow cooked lamb" but had to stop. It was disgusting slop. Watery mash and mashed pumpkin. The lamb tasted funny, swimming in water with strings of fat holding the pieces together. Now I've looked on their page to CANCEL but I can't see how to do that! I've paused it again and sent an email 2 days ago but no reply yet.

There are major issues in the delivery process lately; no care is taken to deliver meals undamaged and more often than not, one or two meals are always damaged with broken seals and due to food safety concerns, unable to be eaten. Otherwise I enjoy… Read more

the variety of meals for different dietary needs (I prefer high protein but low cal) and the meals are really tasty. It's a shame that the company is being let down by poor packaging and delivery lately. Customer service is reasonable, they always refund you for damaged meals (which is added to the next box) and they promise they will make sure it doesn't happen again but due to ongoing issues the effectiveness of customer service is questionable. Unfortunately now having to decide whether to continue ordering with youfoodz due to ongoing issues with damaged meals, or switch to another service.

It very easy arrived on time. We unpacked and all items were there Show details ·  1

I was sceptical first because of other companies because there so bland and have no taste But my first mouthful my taste buds thought they were at a party I look so forward to the next dish And they are perfectly portioned and low in calories for someone watching their calories Show reply

The FUEL'd Beef Lasagne was absolutely delicious! (and that is saying a lot, as I am the Lasagne Queen in my house). It was so tasty and heated up correctly at 7 minutes in the microwave and rested for a couple of minutes. The size was also good and I was full after eating it. Show reply

Meals are absolutely delicious. Portugese Chicken and Rice, Lasagne, Chicken Alfredo all amazing, Philly Beef not quite so much but still nice. Sadly after the initial discount offer its way out of my price range at $15 per meal, plus postage, but the size and flavours spot on! Show details ·  1

I was eating my dinner meal (Nonnas Spaghetti Bolognese) and 2 mouthfuls in bit into a massive bone chunk. I was extremely lucky I didn’t break a tooth. It was very painful. Whole meal wasted and have another in the fridge I have no interest in eating either after this experience. It wasn’t a small fragment or sliver of bone either it was a huge… Read more

chunk of bone the size of the end of my pointer finger. Attempted to contact Youfoodz however live chat is a bot and no customer service available to speak with or address and no email contact available either to reach out to seek assistance. Very user unfriendly system to report issues with food safety and contamination. I purchased 2 of these meals at full price and won’t be buying anymore, it’s completely put me off. Will be seeking a full refund of both meals. I have also left a review as prompted on the website. One star only.

Very disappointed with Youfoodz. My account was reactivated without my consent and I only realised what had happened when I received a text message saying my order would be delivered the following day. I did not knowingly reactivate my account or place this order, so it was extremely concerning to find out about it through a delivery notification… Read more

rather than being asked to confirm anything first.

Customers should have control over when their accounts are reactivated and when an order is placed. This experience has left me feeling frustrated and concerned about how my account was handled. I would strongly encourage Youfoodz to review their account reactivation and ordering processes so this doesn’t happen to other customers.

I’ve been ordering Youfoodz for convenience, but the beef meals have become a real disappointment. The amount of actual beef in these dishes is shockingly low — sometimes just a few tiny shreds buried under sauce or carbs. Yet the label still claims 25–40g of protein, which is extremely misleading when the visible meat content is nowhere near what… Read more

customers expect.

It feels like Youfoodz is inflating protein numbers using non‑meat sources (pasta, dairy, sauce, fillers) while marketing these meals as “high‑protein beef dishes.” The photos on the website show generous portions of beef, but what arrives is nothing like the advertised product.

If you’re choosing Youfoodz for high‑protein meals with real meat, the beef options simply don’t deliver. The representation of protein vs actual meat content is not transparent, and the customer experience doesn’t match the marketing.

Thought I was buying baristas meals… way too much food. Aside from that the food tasted ok BUT the meals had way too much of whatever is cheap…. Eg carrots, sweet potatoe, potatoes and peas!!! Sadly no good for me… 1 week in and cancelled my subscription Show details

I was really looking forward to a comforting meal, but it did not taste like lasagne at all. The most jarring part was the texture; I could taste the vegetables in the sauce, and they were still quite crunchy, it’s salty which completely throws off the meal. The meat mince is very Gristly and low quality. To make matters worse, the dish left a… Read more

funny, unpleasant aftertaste in my mouth. Overall, it was all tossed up in the container, the quality is lacking, and I wouldn't recommend this at all if you are looking for an authentic lasagne experience.

Using the website, I selected healthy balance as there was no vegetarian option. I picked every meal I wanted and saved it, all vegetarian meals. It defaulted back to the standard menu and disregarded my choices. Customer service were of no assistance and tried to pin the blame on me, claiming that I had reverted the menu back to the default… Read more

setting. They refused to pick up the food which I cannot eat, as it all contained meat. Their only resolution was to refund me 50% and give me a $10 credit for the next order. This is not acceptable for an issue caused by bad website coding. I do not recommend this service to anyone that has specific dietary requirements.

I ended up donating the food to someone who can eat it, but now I'm out $50 and have nothing to eat for the week.