JPL NSW 14 posts
Verified
Freely offers a refreshing point of difference in travel insurance. During a recent trip to Greece I needed emergency dental treatment and feared the worst. However Freely's easy no nonsense process made it surprisingly easy to understand my policy and lodge a claim that was paid out without any drawn out enquiries or requests for more information. Highly recommended.
- Claim Made: Yes
- Claim Resolution Time: 1-2 weeks
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Hi JPL, Thank you for such a detailed and thoughtful review!
We’re so pleased to hear that your experience with Freely made a difference, especially during a stressful moment like needing emergency dental treatment while travelling. It’s exactly our goal to provide a refreshing, straightforward approach to travel insurance, so knowing that our process felt easy, clear, and hassle-free really means a lot.
We’re also glad the claims experience lived up to your expectations, with a smooth payout and no unnecessary back-and-forth. That’s the kind of support we strive to deliver when our customers need us most.
Thank you again for your recommendation and for trusting Freely during your trip to Greece.
If you have any questions about a future policy, please don't hesitate to get in touch:
1300 772 183 team@gofreely.help
Regards, The Freely team