Great product and excellent customer service – The children next door have one of these and their engineer father spoke very highly of it. I recommended it to a friend who purchased one for her grandkids and then I bought one myself for my great nephews. The trampoline is well made and very safe to use and my 8 year old great nephew twins use it constantly. The supplier and the installer were very professional and easy to deal with. I would thoroughly recommend this product and its supplier to anyone after a good quality trampoline.