Martin
Fair Incentive Verified
Hard and hot – Way too firm for my liking. It's also incredibly hot at night. I can feel my body heat radiating back up from the mattress. A lot of restless sleep. My friend slept on it and agreed.
Purchased in at Ecosa for $920.
- Sleeping Position: Side
- Pre-existing Neck / Back Issues: No
- Firmness Layer: Medium
Value for Money
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Hi Martin, Thank you for your honest feedback on the Queen Ecosa mattress. It's regrettable that the mattress fell short of your expectations and caused you discomfort. We take such matters seriously, and we understand how vital it is to have a mattress that delivers the comfort for a good night's sleep.
What's great about our Ecosa mattress is that it has a three-firmness configuration that you can try. To change it to its softest setting (medium), you can simply flip the top layer and try it for at least a week or two.
Should it not work for you, please reach out to us by sending an email to support@ecosa.com.au within the 100-night trial period.
We appreciate your cooperation and we look forward to having you completely turn around this experience into a better one.
Kind regards, Prince Customer Support