Very Disappointing! – Bought a Nikon camera from their website, the item arrive after about 2 weeks. However, the item that arrived is not exactly what I ordered. I ordered an Orange colour Nikon camera, however, they sent me a Blue Nikon camera. I have order confirmation email from their website, saying Orange Nikon camera. Therefore, I rang the call centre, asked their why they sent me a wrong colour camera. They said it must be a system glitch. They told me the only way to fix the issue, is either send the item back and get a refund or send the item back and wait another 4 weeks for the correct one to arrive. I can't really accept both of the resolutions, as I need to use the camera very very soon on a overseas holiday.
Item arrived not exactly as ordered
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Hi, Could you please email the details of your order to the address below so I can follow this up for you?
The advice received is not correct and I would like to investigate and resolve this for you.
Regards
Lesley
Always on Sale
alwaysonsale_customerservice@alwaysonsale.com.au