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Factory Fast

Factory Fast

4.1 from 840 reviews

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Reviews

(560)
(102)
(6)
(10)
(162)
  • Product Quality
    4.6 (144)
  • Return Claim MadeYes (7) · No (153)
  • Shipping
    4.6 (111)
  • Warranty Claim MadeYes (7) · No (149)


FACTORYFAST.COM.AU

published

I received a product that was not up to standard and Factory fast gave me a refund of the whole purchase price plus my postage which was quite a lot. So easy to deal with and replied to me every time I emailed.
Thank you as I will be sure to shop form them again.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers

Product as described

published

Product purchased was exactly as advertised.
I have bought a pull up bar from factory fast previously and was happy with my purchase.
I’m happy with the quality of the incremental weights I recently received, so much so I will buy another set.
Delivery in reasonable time.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


a very handy item

published

it was quite easy to find the product,excellent range and top quality. the transaction was simple to carry out, the price was good, delivery was very quick, i am completely satisfied ,lorne 2260

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Nazim R.

Nazim R.Greater Melbourne (Inner), VIC

High quality product with fast delivery

published

Store is easy to browse, product range is amazing, and the quality of what I ordered is great. I will be returning to factory fast for my future gym equipment needs!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Danny H

Danny HAmaroo 2914, ACT

  • 15 reviews

Painless Flatpack

published

I needed a base for my mattress and chose an inexpensive flatpack base. I've erected heaps in the past from all the usual suppliers. This one was the best one of all because it only had 2 sizes of bolts and 1 type of nut. Things fitted together smoothly without magic, and one person can easily manage. The instructions were pictorial and logical,
however a mallet is definitely not required as shown. I was offered a gift card for this review regardless of it being positive or negative. About bloody time I get something for all my hard work. Rarely even get a than you.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


My dog now always has fresh water

published

I was able to find the product I was looking for. There was a good range to choose from and the one I purchased was just what I was looking for and arrived at the door within the expected delivery time.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Matt J.

Matt J.South East Queensland, QLD

Worst Customer Service possible

published

Purchased a mixer only to find out when i opened the box that it wouldn't fit. Enquired about returning the product only for them to reply to tell me that because I opened the box, no refund was available. Purchasing anything online comes with it's risks and even with a spec sheet, not all products will work when you get them in your hands, they should understand this.....Absolutely Shocking. Don't bother!

Return Claim MadeYes
Warranty Claim MadeNo

normanf10

normanf10Sydney, NSW

  • 8 reviews

Good product quality

published

I needed to replace my kitchen sink tap, browsed the products at Factory Fast, chose one that looked ok and did not regret when it arrived and was installed. The delivery was also very quick.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Christopher Clough

Christopher CloughMetropolitan Adelaide, SA

Magnet fishing

published

Have been looking around for a while for a magnet and came across this website, it had a fantastic range and was very well priced, the online store was easy to use and the magnet i had chosen arrived promptly, i couldn't be happier with my purchase, will be using them again

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Great price, quick delivery, great product

published

Easy website to navigate, checkout was easy. Goods arrived in a couple of days as promised. Only negative remark is that the cabinet could have had clearer assembly instructions - assembly took a while, & with some guesswork.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


TrishO

TrishOSydney Surrounds, NSW

Great XL dog bed.

published

On the basis my 9 year old greyhound loves her sleep I was keen to purchase a large comfy bed for her. My online research led me to Factory Fast. They were fast, competitively priced and the bed is great quality. Thanks heaps.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Great net but not ideal for pool volleyball

published

Purchasing the net was easy and delivery time was OK. The net was very easy to assemble and initially worked great but the materials aren't suited for use over a swimming pool. The poles have quickly rusted and bent. Would be perfect for dry use.

Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Pia

PiaSouth East Queensland, QLD

Love it!

published

The search and buying process was so quick and easy, and convenient. It was delivered very quick, was very pleasantly surprised. Great range of products. Very delighted and impressed with the 10 slot watch case purchased, the watches fit perfectly and look great. Will definitely recommend to others.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


mike

mikeWANNIASSA

  • 25 reviews

Very good service

published

Found them on line, they had what i wanted and delivered the item in very fast time. No fuss no arguments no hassles, just good old fashoned customer service, and a great product.

Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Annoyed

AnnoyedGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Poor Service

published

I ordered a boxing gym set up with this company. Only problem is I had to keep following this up !!! Factory Fast told me to be patient!!!! Only to be told TODAY that my Christmas Present for my child is not coming and the courier company has lost it! 2 days before Christmas !!!

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
lena

lenaVictoria

What a joke

published

We bought a retractable wall bed. On assembly we found that the clips to secure the slats were missing. Without clips the bed is not useable. A month and 29 emails later we receive another set of slats but no clips... We even included a picture of the missing clips. A token $40 credit was provided, not sure why as you can't buy these clips anywhere else.... Still waiting for clips.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Simon M

Simon MRichmond-Tweed, NSW

Fantastic!

published

The Factory Fast website was super easy to navigate, there was lots to choose from and my product arrived even quicker than I had expected. One very happy customer here.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Pooky

PookySouth East Queensland, QLD

  • Verified customer

This is perfect!

published

Everything was so easy, from navigating around the site to finding exactly what I wanted. I am unable to buy the product I wanted in Australia and I was able to find it on this site. I love the product I was after and I am very pleased with the quality.

Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Adam

AdamGreater Melbourne (Inner), VIC

Quick shipment and solid product

published

Easy online purchase, quick shipment and solid product. Glad to have found an alternate to Kogan with a better price. Product was well packed and arrived safely with no damage.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Brendon B.

Brendon B.Canberra 2600, ACT

Fast, easy, well priced and good product

published

Purchased some gymnastics rings to supplement my current set. Was initially concerned about the cheap price but my fears were baseless - the product was as expected and arrived promptly.
Would use again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Page 1 of 42

Questions & Answers

Julie G.

Julie G.asked

Where are you located please,

2 answers
Samantha Payne
Samantha Payne

perth WA

Julie G.
Julie G.

thanks Sam, is it an Australiaan owed company.?


Oli

Oliasked

Hi,
This is a query relative to motorised awnings. I recently purchased a 4x3m Bariloche and the blinds don't full retract into the cassette. The motor seems to stop about 20mm from the fully retracted position. Is there any adjustment I should look out for? I can see two screws on the motor (red and white).

No answers

Leone Mcrae

Leone Mcraeasked

what is the return policy of your company

No answers

Get an answer from our members and Factory Fast representatives

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