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Factory Fast

Factory Fast

4.1 from 1,116 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (400)
  • Return Claim MadeYes (20) · No (390)
  • Shipping
    4.5 (329)
  • Warranty Claim MadeYes (17) · No (390)
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Unhappy Camper

Unhappy CamperGreater Melbourne (Inner), VIC

Terrible Business to deal with, STAY AWAY. BE WARNED

published

After making multiple purchases through factory fast because I found their products to be a good price and of reasonable quality, I purchased an item that didn't match the dimensions online. The item is unused and in its original packaging but after providing multiple photos for evidence, factory fast still wants to charge me a15% re-stocking fee to inspect the item and put it back on the shelves. Op top of postage costs to return the item, it was financially viable. They stated 'change of mind,' as my reason for returning???

They don't have a reasonable return policy. Be Warned

Incentivised ReviewNo
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Great service all round

published

I needed barn door hardware and found it easy on the website, great range and quality of product was amazing

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KenW

KenWSouth East Queensland, QLD

  • 4 reviews

Excellent Service

published

Factory Fast were excellent to deal with.
The product I purchased exceeded my expectations and when I struggled with putting it together their service team were easy to reach, knowledgeable and friendly.

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Nickname

NicknameVictoria

  • 23 reviews
  • 28 likes

The Real Deal

published

The item I purchased was as advertised, a good quality item at a very reasonable price. Delivery was prompt and I will definitely shop with Factory fast again

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Clayton H.

Clayton H.South East Queensland, QLD

Shower Screen - Still Waiting

published

Ordered a shower screen. Was told it will be delivered in 3-5 days. Over a month later and I’m still waiting for it. Companies should only be able to take your money once the item arrives on site. Then you will see productivity.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Gregory7888

Gregory7888Greater Melbourne (Outer), VIC

  • Verified

Excellent value, fast delivery, reasonable product range.

published

I searched online for a new king bed base, wanting one with storage space beneath. After looking at many styles, types and options, I found that Factory Fast had the best value by far, in terms of low price with good features.

The range of products is fairly extensive, although not nearly as wide and deep as some of the "big name" online retailers, but I wanted that specific bargain anyway.

Delivery was fast, as promoted. For a very heavy item, courier delivery was quicker than expected. So far the quality has been perfect: everything fitted easily and it seems sturdy.

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Alf

AlfIllawarra, NSW

  • Verified

Great Bed and Excellent Service

published

I bought a King Size bed frame. The bed is better than I had expected for the price and their service was top notch. The bed was delivered nice and quick.

I will be buying more products from these guys!

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Suzanne G.

Suzanne G.Illawarra, NSW

  • 2 reviews

Love my Rug

published

Rug is soft easy to vacuum love the softness on my feet I use mine in my loungeroom I am happy to buy another one for another room

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Gerry C

Gerry CGippsland, VIC

Great product

published

Found the ad on line. Clicked on the link, and was able to follow every step with ease. The product arrived a few days later, was easy to assemble and looks great.

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Return Claim MadeNo
Warranty Claim MadeNo
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Jimmy

JimmySydney Surrounds, NSW

Great product.

published

Store is easy to navigate.
Satisfied with the range and the quality of goods.
Very communicative and prompt support network.
I would recommend!

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Sue

SueSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Exactly what I wanted the item to be.

published

Found what I wanted quickly on the site and have since looked at other items in the range. The item I ordered was as described and does its job well.

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Deb O.

Deb O.South East Queensland, QLD

Great product, exactly as described & looks fabulous too!

published

Always a pleasant experience shopping with Factory Fast - easy to navigate, shop & checkout.
An all round feel good experience
Product is great quality & classy
Delivery excellent also.

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  • Verified

Wide range of products and prompt responses.

published

reat range of reasonably priced products and an easy to navigate site The prices certainly beat other sites and I was very happy with my item when it arrived. It looks very smart and arrived very quickly

Incentivised ReviewNo
Warranty Claim MadeNo
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Lorna U

Lorna USouth East Queensland, QLD

  • 6 reviews

Easy shopping ,great product

published

Great range of reasonably priced products and an easy to navigate site The prices certainly beat other sites and I was very happy with my item when it arrived. It looks very smart and arrived very quickly

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Winnie SERGI

Winnie SERGI Murrumbidgee Region, NSW

Great supermarket in Griffith NSW to shop

published

My favourite Woolworths supermarket to shop is North Griffith very easy to find things & plenty of specials every week that is all I need

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Eva

EvaFar North Queensland, QLD

Very happy

published

Was very easy to navigate the store and I could find what I need very quickly.
Factory Fast has a very good range of products available and the quality of my item is excellent...couldnt be happier...
Great quality and great price..
Thank you

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Caroline

CarolineHobart, TAS

Good Product slighty damaged in transit

published

It was very easy to navigate the site and I was very happy with the options available. I was disappointed that there was some dings in a couple of the panels due to transit handling. Otherwise very happy

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Jo68

Jo68North-West & West coast, TAS

Just what we needed to feel safe!!!

published

It was very easy to navigate the store, I just searched for the product I wanted as I already knew the brand I wanted from recommendations. I was pleasantly surprised to find the product on special. I was very satisfied with the range of products available and I chose the best package to suit my needs and there were also add in’s if I required more. The quality of the products I bought is of a very high standard. We reviewed the product t before purchasing so we knew it was of good quail it’s.

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Very satisfied with service.

published

Very satisfied with product. Would use site again. Would recommend site as well. These additional bonus gifts are a good incentive. Thank you for giving something back to customers.

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Booge

BoogeGreater Melbourne (Outer), VIC

Great price and quality

published

Bought the plyo box for use in my home gym, best price found anywhere. The quality is great, it's really solid. It's heavy, which is a good thing. Looks like it will last well.

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Page 1 of 56

Questions & Answers

Gorana S.

Gorana S.asked

I ordered the 4 x 2.5 m manual awning. Called a tradesman to install said he can't do it.It is wider than my mounting wall....Can I return it. It is returned to original packaging?

1 answer
Radley White
Radley White

Hi Gorana. How did you go with this item. I was actually looking to purchase one & just sifting google for reviews on it. So many bad reviews on this company. What colour is your Awning, and are you interested in selling it? Cheers Radley 0406 694 211

Regina

Reginaasked

How heavy is the foldable non slip 4 step steel ladder

1 answer
Guy P
Guy P

sorry - i cant help with that - i purchsed dumpbells.
Guy P

Regina

Reginaasked

how heavy is the foldable non slip 4 step steel ladder? thank you

No answers
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