Biovea

Biovea

1.7 
Michael
MichaelNSW10 posts
 

Misleading information, unacceptable delivery time and no update on tracking – I am having a similar bad experience now as many other buyers. I thought that my order(Probiotics) is coming from local warehouse or distribution centre in Australia but it is actually coming from USA through UPS(It has been 13~14 days now and still not delivered.). Unacceptable delivery time and no update on tracking. Better to buy Australian made products from local sellers next time. Recently I purchased other products from a local online seller in Australia and received the orders within 2~3 days...

Biovea
Biovea    

Hi Michael, I completely understand your frustration and want to help make things right! I have looked up your order and forwarded this up to customer service. Someone should reach out to you via the email you provided soon. We are so sorry and look forward to earning back your business!

Yours Sincerely, Olivia BIOVEA

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