Monitored by Springfree
Kerryn Sharpe
Kerryn Sharpe VIC 3 posts
   Verified

Large Oval Trampoline – I wanted a trampoline that was relatively safe and strong for my boys 13 and 17yo and that is exactly what we have got! From the moment I ordered it online the customer service was outstanding. They made contact to confirm the order and throughout the processing. We arranged to have it delivered and installed on site, once again they contacted us regarding suitable dates and again contacted us within a few days prior to delivery to make sure that the area where it was going was suitable. In all communications they were not only professional but very pleasant to deal with. They did everything in their power to make the whole process very easy and smooth and my boys got to start enjoying their trampoline within less than 10 days! The customer service is exceptional in today's market where that is rarely found from the initial call to the gentleman that installed it.

As for the product, well needless to say my boys love it and I only wish I got it earlier! I was always concerned about the safety of Trampolines but if you are thinking of getting one, this brand certainly stands out in regard to safety, quality and the variety of sizes you can purchase. I very rarely do reviews but this company certainly earnt it.

Thankyou Springfree for a great experience, which is rare these days.

Springfree
Springfree    

Sharpe, Thank you so much for taking the time to write about your experience with us! We truly appreciate your feedback :)

Love to hear all your interactions with our team were professional and went smoothly!

We hope you love your Springfree Trampoline for many years to come and you make many memories with it!

Kind Regards,

Springfree Trampoline

See all Springfree Trampoline Australia reviews
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