they advertise on there website choose your own repairer but it’s a load of crap they are dodgy and dishonest – Worst insurance company to deal with don’t believe anything they say. They just past you on to one department and tell what you want to hear then pass you on again. This has taken 8 weeks and still not resolved, the worst thing is I’m not at fault driver I should have gone with the 3rd party insurance company they told me it’s easier to go with them, what a load of crap 3 different complaint departments without been resolved They are great at apologies and blaming other departments, always read the fine print no wonder they have so many bad reviews