Lucy and Jason
Lucy and Jason
  Verified
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency

Great quality build – As first time builders we were very green to the whole process but the team at Stroud supported us fabulously through each stage. We loved the ability to easily customise our design. Their commitment to using local trades is something we really liked and the quality of the work is stunning. Brad as our site manager gave us weekly update calls and video walk throughs and was there to happily answer any random question that we had and meet us on site if we wanted to have a look at anything. Building during COVID meant there was the extra difficulty of ever changing restrictions and guidelines but Brad didn’t skip a best and moved things around to always ensure the house was progressing in some way which we appreciated. We definitely enjoyed a smooth first build experience thanks to the team at Stroud.

  • Build Stage: Post-Construction
  • Construction End Date: September 2021
Stroud Homes
Stroud Homes    

Hi Lucy & Jason, Thank you for taking the time to write our Ballarat team a 5 star review. I always pass these on to our team as I know the feedback is so appreciated.

It’s great that you had such a smooth first building experience with our team. You mention that you’re first time builders, so I can imagine that some of the experience may have felt overwhelming with the uncertainty of building during COVID. I’m pleased to hear that our Ballarat team didn’t skip a beat and kept the build progressing in some way wherever possible. I’m also happy to know that our team is supporting local trades down there in Ballarat, it makes a big difference when businesses support our local communities.

Congratulations and I wish you many happy years in your new home.

Kind regards, James Stroud

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