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Stroud Homes
4.8 from 392 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.8 (244)
  • Site Admin
    4.8 (209)
  • Timeliness
    4.7 (206)
  • Structural Integrity
    4.9 (175)
  • Plumbing & Waterproofing
    4.8 (171)
  • Electrical & Lighting
    4.8 (173)
  • Flooring
    4.8 (168)
  • Transparency
    4.8 (218)
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OUR FIRST HOME, OUR DREAM HOME

published

We have been in our home for just over a week. Our house is AMAZING.

From the first contact at the display home to the handover, Stroud Homes Fraser Coast has made us feel like family. All the ladies in the office were always helpful and answered any questions we had ( as first home builders, we had lots), nothing was too difficult.
Our Site Supervisor was amazing to deal with, any issues were rectified, any questions answered, he rang with Friday updates every week without fail.
We cant thank the team at Stroud Fraser coast enough. Thank you for building our dream home!
If you're thinking of building, I highly recommend going to see the team to get you into your dream home. Thanks again Guys .

Customer Service
Site Admin

Exceptional Customer Service

published

It has been an absolute pleasure dealing with Stroud Homes Wagga, our sales consultant is amazing! We have been dealing with Mariah for quite a few years and her patience and high level of customer service has never wavered. She has always gone above and beyond to ensure we achieved building our family home, spending countless hours making sure all our questions were answered and dealing with our many changes.
We can't thank you enough for all your hard work and we know you are just as excited as us to see the end result!

Customer Service
Site Admin
1 comment
Stroud Homes
James S.Stroud Homes
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Darren Gill
Darren GillSouthwest, VIC

Our dream family home

published
Customer Service
Site Admin
1 comment
Stroud Homes
James S.Stroud Homes
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Nick S.
Nick S.Wide Bay-Burnett, QLD

A Smooth Build in Exceptional Times

published

We are extremely happy with our home built by Stroud Homes Wide Bay.

The Stroud Homes Wide Bay team are the best. Right from day 1 we felt like we were in good hands. This coming from a customer who had always said they would never build! The process was smooth and the team were friendly and amazing to collaborate with. All the planning was completed in a couple of short meetings and we were regularly updated during the build phase.

Our build was a fixed quote which meant that we had financial certainty.

Both of these factors equated to a smooth build in what are exceptional times.

Thankyou for building our dream home.

Customer Service
Site Admin
1 comment
Stroud Homes
James S.Stroud Homes
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Fantastic Build Experience and Team!

published
Customer Service
Site Admin
1 comment
Stroud Homes
James S.Stroud Homes
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Loving our new home

published

We were kept informed every week with updates, photos.
Nothing was a problem, the site supervisor was amazing, went out of his way for us, the end result is amazing, can’t fault it.
The cost was the same as quoted.
Would highly recommend Stroud Coffs Harbour.
From the beginning till the end, all the team were extremely friendly, and helpful.

Customer Service
Site Admin
1 comment
Stroud Homes
James S.Stroud Homes
Nick F
Nick FIllawarra, NSW

Fantastic Building Experience from Start to Finish!

published
Customer Service
Site Admin
1 comment
Stroud Homes
James S.Stroud Homes
Craig and Diana
Craig and DianaRichmond-Tweed, NSW

Quality Build - Great Team - Happy Customers :-)

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Customer Service
Site Admin
1 comment
Stroud Homes
James S.Stroud Homes
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Steve
SteveIllawarra, NSW

We are thrilled with our new home!

published

Stroud Wollongong were very professional from our initial meeting, and happily assisted with significant changes we made to the original design (including an attached granny flat). Our build was completed within the contract period, and we are very happy with the quality and finish of our home. This was our 1st build, and despite being warned by many people about potential difficulties with building a home, we are so glad we went ahead and built our dream home with Stroud. It was also great that staff were very personable and responsive, and that we dealt with the same people throughout the build. The weekly Voxer update with photos are very useful in always knowing how the build is progressing.

Customer Service
Site Admin
1 comment
Stroud Homes
James S.Stroud Homes
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Only the Best

published

Had a meeting with Josh today.
What an amazing young fellow.
As an older client I often don't understand the jargon. Josh is so patient and professional in explaining the process to me.
The process has been so easy and I can hardly wait for the next stage to begin.
Josh is such an asset to the Stroud family.
I am so pleased to have walked into Providence display homes and have been welcomed by Josh's happy smile.
Immediately I felt comfortable and knew I was in the right place.

Customer Service
Transparency
1 comment
Stroud Homes
James S.Stroud Homes
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A Beautiful Home Built in Paradise

published

From start to finish we were extremely happy with the Stroud Bundaberg team. Every team member that we dealt with along the way were fantastic and the communication was excellent. Any questions or queries we had were answered promptly. The variations we made were exactly as we wanted and the help choosing the colour scheme made this house feel like a warm and inviting home before we had even moved in. Thank you for building such a beautiful home.

Customer Service
Site Admin
1 comment
Stroud Homes
James S.Stroud Homes
Byron J.
Byron J.Illawarra, NSW

Impressive and highly recommended

published

Stroud Homes are a great team that will create you an impressive home that is customisable to your vision. You Receive Weekly updates through Voxer including photos. Very honest and reliable builder. Final cost is spot on to estimated cost, only extra is for spoil removal and any slight variations.

Customer Service
Site Admin
1 comment
Stroud Homes
James S.Stroud Homes
August and Jack
August and Jack Murrumbidgee Region, NSW

Fantastic, personal customer service.

published

Our New Home Sales Consultant has been absolutely amazing - we have been so lucky. After shopping around, we decided to go with Stroud for a number of reasons, one of them being the amazing service. We had issues in other areas related to our build (such as finance, mortgage broker, bank), and our consultant at Stroud was the one thing that made it all worth it. We felt at ease the whole time, and I can honestly not speak highly enough of her. Thank you!

Customer Service
Timeliness
1 comment
Stroud Homes
James S.Stroud Homes

Fantastic Service

published
Customer Service
Site Admin
1 comment
Stroud Homes
James S.Stroud Homes
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David and  Larraine
David and LarraineMetropolitan Adelaide, SA

Outstanding Builders!

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Customer Service
Site Admin
1 comment
Stroud Homes
James S.Stroud Homes
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Page 1 of 27

Questions & Answers

Seamus K.
Seamus K.asked
Stroud Homes

Building was a breeze but getting the defects fixed has been a night mare after chasing for ten months about two broken tiles out side our front door we finally got a response but to be told out tiles have been discontinued and the new tiles will need to be cut and we will see the cut edges which i definitely dont want to see outside my front door .When i requested the porch to be retiled i was told they are not required to retile it all which i disagree with as it was there trades that has not glued the tiles down properly is it acceptable that i have to look at there mistakes every day ??

1 answer
Stroud Homes
James S.Stroud Homes

Hi Seamus,

Thank you for taking the time to contact Stroud Homes. We pride ourselves on responding to customer concerns in a timely and professional manner.

We will contact you as soon as possible to discuss your concerns.

Kind regards,
Stroud Homes

Chrissi M
Chrissi Masked
VIC

Do you have a franchise in the North East/Albury area?

1 answer
Stroud Homes
James S.Stroud Homes

Hi Chrissi,

We appreciate your interest in our homes. At the moment, we don’t build in this area however Stroud Homes is in a rapid expansion of our business. We do expect to have your area covered at some point in the future and it may well work out with your timelines. Please feel free to keep an eye out on our website and Facebook page for updates.

Kind regards,
Stroud Homes

fred d.
fred d.asked
QLD, Gold Coast North

how long does it take to compleet a house/land package

2 answers
Stroud Homes
James S.Stroud Homes

Hi Fred,

Thank you for taking the time to contact Stroud Homes. We look forward to helping you with your enquiry.

A 16-week build time is offered by Stroud Homes on single storey homes under 300 m2 that meet the conditions shown at the following link.

https://www.stroudhomes.com.au/16-week-build-time-guarantee-qld-terms-and-conditions/

We’d love to discuss this further with you. Can you please provide us with some more information? That way I can put you in contact with the expert in your area.

Which suburb and state are you looking to build in?
What is your preferred email address and phone number?

I look forward to hearing from you.

Kind regards,
Stroud Homes

fred d.
fred d.

Thank you

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