Monitored by Springfree
Lucinda 3 posts
Ridiculously inflexibly warranty conditions – 10 year warranty is completely inflexible and useless after 3 years ! If you wish to onsell your trampoline within the 10 year warranty period due to your kids outgrowing it or you move home and no longer have the space etc, Springfree will NOT honour an existing 10 year warranty if your trampoline oil past the 3 years old into a new owner's name. Very poor service, totally inflexible and false marketing. How many people hold onto their trampoline for 10 years ?! A new family can enjoy the remaining life of a 3 year old trampoline without a warranty - makes NO sense ! Mad.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Lucinda, we appreciate your feedback. As discussed, we do have a timeframe on this warranty transfer, however, I believe that we have been in touch with you and come to a resolution for your concerns. If you require any further assistance, please contact us on 1800 586 772. The Springfree Trampoline Team