Not worth the money – This trampoline is safe and all that. However their customer service is absolutely appalling. Especially for the very rich price tag!

- Lots of staff to take orders but if you want to deal with the customer service you have to leave a name and telephone number. They might get back to you after 48 hours if you are lucky

- The time they take to even schedule you in for installation is outrageous. then you have to wait a few weeks for them to come in and install the trampoline

- Promises. they cannot even meet their own service level agreements..

If anything is going to kill their products is their customer service!!!! Safe Very pricy. Customer service appalling. Simply not worth it!