Jason M.
Jason M.VIC2 posts
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Customer Service
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Timeliness
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Outstanding quality and fantastic company to deal with. AAAAA+++++ – From the moment we walked into the showroom and was greated, we were excited to hear and see what Stroud Homes Ballarat had to offer. From their all included upgraded items as standard and the flexibility of us designing our custom dream family home exactly the way we wanted it. Nothing seemed to hard or out of reach , all our ideas and dreams were listened to carefully and explained in detail what could be achieved. We didnt need to look any further, we had finally found a builder that listened, freedom of design and flexibility and best of all , could work in with us, with all our requests and time frames. After we signed up we had the pleasure of meeting the rest of the team. All of the office staff helped so much with their wealth of knowledge, the replies were very promptly replied to with little fuss. Right down to the very finer details too. Once the building started , the team was onto it and it seemed to happen quickly, we loved seeing the slab getting poured and watching our new home grow and grow. Every step of the way Stroud was there explaining things along the way. Stroud even go the extra mile, with full video updates throughout the build that we absolutely loved and waited each week to recieve these . A very nice personal touch. All of the sub trades and materials are sourced locally and only use the best and have a great team to support them. The building process was fantastic, even over difficult times with covid and others having supply delays. Nothing at all was held up, in fact our handover date was earlier than original planned , we can't thank the entire team at Stroud Homes Ballarat for achieving this huge goal. Nothing was compromised and the quality of the workmanship is second to none. With a few modifications along the way the origal price only increased a small amount for these changes that we made a couple of finishing touches at the end. Thank you so much to the entire team at Stroud Homes Ballarat , we love our new home and can thank each and every one of you. If your in the market for a beautiful, high quality builder for your new family home , be sure to have Stroud Homes Ballarat at the top of your list , you will be glad you did.

  • Build Stage: Post-Construction
  • Construction End Date: October 2022
Stroud Homes
Stroud Homes    

Hi Jason, I’m ecstatic to hear of the amazing experience you had building with our Ballarat team: from the moment you walked into the Display Centre, throughout the entire build, right through to the earlier than scheduled handover of your home!

It’s fantastic to read that the team met you with a can do attitude, taking the time to fully understand your vision, as well as to explain if an element of the design wasn’t feasible. I’m also glad to hear that you enjoyed receiving our weekly site updates in which every step of the build and its progress was explained to you, whether by phone, or with photos and videos of the site. Here at Stroud Homes, we believe that communication is the key to a successful build.

I’m touched by your acknowledgement and appreciation of our entire team and the support you received from them throughout your build; ranging from members of the office, to our staff on site, extending to any tradesmen that contributed to your home. We pride ourselves on having a team made up of great members of our local community, using materials that are sourced locally and supporting other local businesses. All these factors are what have allowed us to bring you the quality build that you are so pleased with.

Simon has extended his thanks to yourself and Jodie also, advising that you both were an absolute dream to work with.

Thank you for taking the time to write this phenomenal review of our Ballarat team. Wishing you many years of happiness in your beautiful new home.

Kind regards, James Stroud

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