Best building experience by the best builders! – We are coming up to 12 months in our home and couldn't be happier. I wanted to be able to write a review not only based on the building experience, but the after-care once completed as this is just as important as the build process. We can honestly say, you will be hard pushed to find a better builder than Stroud Homes Ballarat. Prior to meeting the Stroud team we had chosen to build with another "volume" builder. But after being disappointed time and time again, before we even signed a contract, we decided we deserved better. Given this was our dream home and final time building (we had built 4 times before) we needed to find a builder that cared and didn't just treat us like a number. From our first phone call, to handover day, the Stroud team never disappointed us. They were honest, reasonable and considerate every step of the build. Their communication was admirable especially during lockdowns when we were unable to see the progress in person. Our home is everything we have dreamt of and more and the quality has exceeded our expectations. Every trade we've hired has asked who built our house as they are so impressed with the quality. Stroud also didn't disappoint with the after-care. Although we've had minimal issues, they've been rectified quickly. We can't thank the team at Stroud Homes Ballarat enough, for the wonderful experience, the friendship we developed and most importantly, our amazing home!
- Build Stage: Post-Construction
- Construction End Date: June 2022
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Hi Lisa, Thank you for taking the time to leave such a wonderful review of our Ballarat team 12 months on from the handover of your home. It’s great to hear that you not only had a phenomenal experience while building your dream home, but that the team maintained their high standard of service into the aftercare period.
Navigating the dreaded lockdowns was a challenging time for families and builders alike however the team advised you were incredibly understanding throughout this difficult period and that you never put undue pressure on the team while they traversed the ever-changing regulations. The team knew from your first meeting that you would be great clients to work for and sure enough, you were the whole way through!
I’m thrilled to hear just how happy you are with your dream home from Stroud Homes Ballarat! Wishing you many years of memories and laughter in your new home.
Kind regards, James Stroud