High quality product – I had a close look over the trampoline when new to try to detect flaws which may develop into premature problems. I found none. Our grand daughter absolutely loves her time on the trampoline, especially since we have added the basketball backboard and hoop. I recently bought a pair of wheels so as to be able to do some tidying up in the garden around and under the trampoline. Great investment, makes it very easy to move the tramp. I do think though that a step should be a standard feature on the tramp and should come with it.