Worst customer experience ever – For a product that is highly rated, this is by far the worst customer experience I have encountered this year. After purchasing a spring free trampoline, 5 days later a special was posted offering up to $662 in savings. After speaking with 3 seperate employees, 1 being a manager it took a 4th person to return my calls before being told there was nothing they could do. The company is very happy to take your money on purchase but disinterested and unhelpful when sorting out a customer service issue. Negative thoughts about springfree even before I've received this trampoline. Not good enough.