Healthy Pets Plus has been a great help throughout the first 2 years of my puppies life. With all vaccinations and several health checks and vet visits all covered by the membership. Unfortunately my financial situation has forced me to cancel the ongoing membership but I would highly recommend the program for those looking to help with the costs of raising a puppy or even an elderly pet.
Hi Shane, Thank you for your review and for recommending Healthy Pets Plus. We’re glad the membership was able to support you and your puppy over the past two years. We also appreciate you allowing us the opportunity to resolve your concerns regarding the final payment after cancellation. We apologise for the miscommunication and are pleased we could refund this as a gesture of goodwill. Wishing you and your pet all the best, The Healthy Pets Plus Team
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After cancellation of my membership there was a final payment deducted that unfortunately it was unexpected and I was not informed of this payment being required, however after discussions regarding the lack of communication over the payment, the company promptly apologized and refunded the payment in good will.