Monitored by Springfree
Simistar 3 posts
Worst customer service ever – Whilst their product might be rated one of the best, their customer service is easily the worst. Rude, abrasive, inflexible, bullying staff made us regret our decision before we had even taken delivery. Buyer definitely beware. Thousands of dollars spent to be treated this disgracefully by more than one member of their service (and I use this term very lightly) is offensive and unacceptable. NOT good enough
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Thanks for your feedback. It's upsetting to hear that this was your experience as we pride ourselves on exceptional customer service.
We'd love to hear more about your experience and learn from it.
If you'd like reach out, please email marketing@springfree.com.au with your best contact details and we'll be in touch.
We hope your family is enjoying many hours of Springfree bouncing fun!
Many thanks
The Springfree Team