definitely not a scam

Made two separate purchases on the 13th Aug. One ended up being cancelled after item found not in stock.
Surprisingly (I say so due to the 82% negative reviews and a delay on refund that really got me worried) my belt sander arrived this morning the 17th Aug. All in perfect order and two days ahead of schedule.
Some delay on the refund still, but nothing that their customers service personnel, could not handle.
I wish to thank Lesley as I suspect he had something to do with the prompt delivery after I sent him an email.
Could they do better, I think so, but their honesty cannot be questioned and certainly this business is not a scam.
Their willingliness to overcome their shortcomings..