ergotune

Flimsy and overpriced. If you are buying this for a bad back, don't. The lumber support is way too extreme and not nearly enough adjustable. Customer service unresponsive.

Sent me a chair with no screws. Told me they are sending new screws via Aramex (fml) from Singapore. As per usual with Aramex the package has been… Read more

sitting in their depot for a week with no updates. So now I just have an unassembled chair on my floor for the foreseeable future. Meanwhile they are spamming my email asking me to submit a 'positive review'.

Edit: Screws finally arrived, although they were delivered to the wrong address and I had to go and retrieve them myself (thanks Aramex, great work as per usual). They also didn't include the tool so now I have to go out and buy an allen key. Really poor form.

After a week of constant use, pleased to say that review claims of comfort and usability are spot on. Adjustability to suit being a key feature… Read more

Self-assembly was quite straightforward, although had to resort to a YouTube video to attach the headrest (off all things)

Support is terrible. I purchased a Joobie in October 2025. In April 2026, I noticed that it was rocking from side to side, and it was lower to the… Read more

ground than usual. Upon further inspection I identified that there were cracks forming at the hole from the bottom of the plastic wheelbase and the gas cylinder through to the ground, causing damage to my floor. I have been back and forth since then with Ergotune support trying to get a refund, but they have been resistant, first initially saying that they do not provide refunds outside of 21 days of purchase, then stating that I have to pay for return shipping of my DEFECTIVE item. This is contrary to Australia's consumer laws. Avoid this scam company and do not trust their claims of a long lifespan of the chair or their return policy.