Owlet

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Owlet Smart Sock 3

Owlet Smart Sock 3

2.7 Summary
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TaylaNSW2 posts
 

If I could give 0 stars I would!!! DO NOT WASTE YOUR HARD EARNED MONEY!!! My sock worked great until it wouldn’t connect to wifi (updated the app and… Read more

now the wifi won’t connect to the base station wifi light doesn’t turn on) customer service is an absolute JOKE!!! Expressed my anxiety without the sock (doesn’t even connect to blue tooth) their care factor is 0. DO BETTER!!! It’s now been a month arguing back and forth with customer service to resolve my issue but still nothing!!! I am beyond frustrated and sleep deprived!!! Absolutely disgusting behaviour

Laura T.WA3 posts
 

0 stars… So disappointed in this camera and also the customer service don’t help, once they have taken your money they don’t care. Been having so… Read more

many issues with this camera it’s just not worth it, now I’ve got to save up to buy a different camera! Hoping I can save someone the trouble of buying one, don’t do it put the money towards a good one so you won’t be paying out twice! It’s very unreliable which makes it so stressful when you’re trying to monitor your baby and make sure they are ok. But takes 30-60 plus minutes to turn it on and get a picture, like you have spare time to mess around with a camera?! It turns itself off and on again continuously with a bright light… mostly at night when your baby is sleeping… which then wakes them up more, as if you’re not up enough already. That’s when it actually does turn on and work and lets you use it as a monitor… It’s very difficult to set up and even when you have it set up continuous problems and stress! Image qualify also not good, and the temperature part of it never works…. Only worked the first few weeks then nothing… Just Very disappointed in this camera and also the “customer service” Wish I would have read the reviews first before purchasing….

Owlet
Owlet    

Hi Laura, We’re truly sorry to hear about your experience,… Read more (+3 replies)