SteelChief

Based on 182 reviews
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Paul B.NSW2 posts
 

A replacement shed was what i was looking for, but whom to choose from, as there were so many companies advertising their products. Because i had… Read more

previously purchased my first shed when we first moved into our new home four years ago we choose Col Western so I thought to give them a call. As usual the help that received when was second to none. The person helping with my enquiry couldn't help more than enough, having changed my mind a couple of times her patient was a virtue and attentive to every detail that was asked of her. I would recommend Col Western Shed to anyone. I'm yet to assemble this shed as it was ordered as a kit but the finish quality of the kit looks sturdy and I'm looking forward for the final product once assembled.

AnthonyNSW
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Steelchief delivered the goods from initial website contact to customer service, quotation and installation – After a lot of research, we ordered a carport storage shed from Michael Giancola at Steelchief. Their website has a straightforward design and quote… Read more

system so you can play around with options and get an immediate estimate. After submitting our initial inquiry, phone and email communication was excellent and a detailed quotation with plans was given. They use heavier steel, had a superior frame design, could tailor it to our size requirements and offered a wooden base with a rebated floor to compensate for the sloping concrete carport surface. We took up the offer of installation which included a site visit prior to doing the job. They turned up on time and took under two hours to put in the shed to our satisfaction (thanks, Matt). Although the pre-assembled panel design would allow a two person handyman team to put it up without too much trouble on a level floor, we'd still advise ordering the installation to save time and get a guaranteed result.

RosalindaACT6 posts
 

Professional construction and installation – From beginning to end I received the very best professional advice and support. Charlie, Tessa and Jazmin were responsive to my queries and very… Read more

patient. Nige and Cooper were on time and most proficient in installing the aviary even cutting down a tree branch to make the aviary fit and attaching the bird protectors. I couldn’t fault the design, workmanship and installation and the high standard of service. The whole process was seamless and deserving of the highest recommendation for SteelChief. It was a terrific experience for me.

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Electric FredVIC3 posts
 

SteelChief standard size 1.8 x 3.04m wooden skillion roofed garden shed – We decided on a SteelChief standard size 1.8 x 3.04m wooden skillion roofed garden shed as we thought it would look good, and a wooden frame would… Read more

make tool attachment easy. SteelChief was easy to communicate with and the installers were very helpful in inspecting the enclosed site. They did an efficient job in delivery and erecting the shed. Unfortunately, SteelChief’s design and installation of the roof was very poor. The roof is made up of three 2m corrugated Colorbond and two 2m polycarbonate sheets riveted together with channel framing around the sides. However, 1. There is no roof frame, and the roof is only held down by the Colorbond sheets screwed to the walls. All screws are in the valleys instead of the crests; attaching corrugated steel on a roof like this risks leakage onto untreated pine below and rusting around the screw holes.

2. The 2m long polycarbonate skylight sections are only supported by rivets to the adjacent Colorbond sheets, which means they lift and flex and flap even in light winds. Manufacturers recommend the sheets be screwed down to purlins (covered with purlin tape) with a maximum 1m spacing to prevent flexing and banging. The attachments must allow for expansion and contraction which rivets don’t allow. The fixing of the polycarbonate does not match recommendations on the internet (see www.plram.com.au). On windy days the banging roof makes working in the shed impossible and on windy nights it keeps us awake.

3. The channel framing riveted to the downside ends of the roof restricts water flow from the roof into the gutter ensuring a build-up of water on the roof and likely leakage.

When we emailed my concerns to SteelChief, we received the following reply from their quality control team.

“The screws securing the roof have rubber washer seals which will prevent water ingress. The skylight sheeting is secured at each end in the framing channels and at recommended intervals down the length. It has been installed to our build specifications which have not presented any issues previously. The channel framing at the gutter end will allow water to flow into the gutter. Again part of our standard design and build.” Follow up points: The channel framing gap at the gutter end through which the water is said to flow is a maximum 1-2mm. This was blocked by dust from the air the first time it rained and resulted in water pooling and covering the colorbond roof screws in the corrugation gutters.

I believe SteelChief’s reply shows they not only have a problem with their quality control, but they are also unable to properly investigate customer problems in order to improve. We should not have had to reconstruct the roof ourselves to deal with its shortcomings.