Best American Express Frequent Flyer & Travel Credit Cards

BUYER BEWARE - YOUR CREDIT RECORD WILL BE DAMAGED – Prior to applying, I had reasonably decent credentials: credit scores of 1000+ across multiple creditors; income of $250k+; never later with… Read more

payments; good debt/income ratio. My application was declined, with no reason provided. All credit scores now down across the board 200+ points. Better cards out there with more transparency. Suggest avoiding.

I thought it would be a great option considering a decent amount of Qantas Points and the $450 travel credit. However, it is nearly impossible to use… Read more

the travel credit since it has to be booked through Amex's travel agency with Qantas and they always have tickets more expensive than when booking other options. It has to be booked in a single purchase and the purchase must be above $450 (hence not a cheap flight, so I would be loosing big every time I tried to book). Doesn't work with Jetstart either.

I would recommend going for a different card as this one is definetly not paying back its cost.

I hate that I cannot prepay my balance when I want, only after I receive the bill, though that may just be me.

I had booked a flight using Amex travel service. However, later I realised that I was not able to change the date of travel online either on the… Read more

airline website or Amex travel site. I had to call the travel helpline (which took couple of minutes to get through) and even then, the change could be made only after the reprsentative forwarded my request to another part of the organisation and it took hours before the changes could be confirmed. Very stressful indeed particularly if one is already overseas. I am unlikely to book flights any more using the American Express Travel Service based on the above experience.

Very Poor Service AMEX. I have been a very loyal customer since 1997 and spend a lot of money each Month using card. I have never been late paying… Read more

card. I book international flights through AMEX Tavel regularly. On a recent trip to Perth, I booked a hotel with breakfast included. Upon checking in I was informed that breakfast was not included. Upon calling AMEX Travel and sending over 1.5 hrs on the phone they informed me there nothing they could do. AMEX could not have cared less, so I cancelled my card on the spot after 29 years. Loyalty meat nothing to AMEX. They did not even ask why I was cancelling or ask if they could stop me leaving me.

I have been with Amex for a very long time. Just recently I wanted to increase the limit. And not by much. I was declined and not even a reason.… Read more

Finances are impeccable. No reason no answers. So cancelled the card. Good luck Amex with your bad service

Excellent – I'm a fan of this card, and would recommend it to anyone. I use it for all my grocery purchases and anything else I can think of! I've had this card… Read more

for three years now, and love that Amex always has special offers or sometimes surprises me with extra FF points - in my time I have accumulated almost 150,000 points. I decided this year that I couldn't afford the annual fee so tried to cancel and they waived the fee, and waived the supplementary card fees as well for my family.

Customer service is always impeccable. I also like that travel insurance is included and that you get Qantas Club invites, as well as the 1.25 points per dollar spent. This card is really worth it. I would have said the annual fee!

Very Disappointing – Not What You Expect from a “Premium” Card I am extremely disappointed with the American Express Business Platinum Card. For a… Read more

card that markets itself as premium and high-end, the experience has been the complete opposite.

Customer service agents are polite and human, but they operate like robots. They simply repeat scripted responses and show little understanding of the actual issue. It feels like there is no flexibility or real support when you genuinely need help.

The card advertises “no preset spending limit,” but in reality that doesn’t mean much. When you actually need to spend for your business, transactions can still get declined or restricted. It creates uncertainty and defeats the purpose of having a supposed premium business card.

Another frustrating part is that they constantly ask you to make payments well before the due date just to continue using the card. Instead of functioning like a reliable charge card, it feels like you’re being forced to prepay repeatedly.

Overall, the experience feels misleading. The marketing promises flexibility and premium service, but the reality is restrictive and inconvenient.

Honestly, it feels like a scam for the annual fee they charge. Very disappointing. Shame on Amex for promoting something that doesn’t live up to its reputation.