Best Hisense Heat Pump Clothes Dryers

Based on 19 reviews
Brand
Search brand…
Rating
Price
$890 to $1,700
Capacity
Energy Rating
Energy Consumption
Features
Door Hinge
Colour / Finish
Depth

Hisense PureJet Heat Pump Dryer

Hisense PureJet Heat Pump Dryer

4.0 
Summary
  • Capacity8 kg and 9 kg
Lia R.5 posts
 

Would never go back to front loader – The machine has great finsctions and is user friendly. Ample room for big sheets and compact in my small laundry. Show details

  • Price (RRP) $1,199
  • Capacity8 kg
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Shea S.QLD12 posts
 

It dries clothes gently and efficiently without overheating them, and I love how quiet it runs. The energy efficiency is a big plus too perfect for daily use. Overall, a solid and reliable dryer that does exactly what it promises! Very nice

  • Price (RRP) $899
  • Capacity8 kg
Alena18 posts
 

My first Hisense Heat Pump Dryer Series 5 HDFS80H, which I originally left a 5-star review for here, suffered a compressor failure in less than 2… Read more

years. I replaced it with another Hisense Heat Pump Dryer Series 3 HDFS80HS only because I wanted my laundry appliances to continue matching visually.

The dryer looks more or less similar externally, but the quality difference is immediately noticeable. The build quality is nowhere near the old Series 5 model, which was no longer available for purchase at The Good Guys. Even small things feel cheaper the end-of-cycle chime sounds different, the door is much harder to open, and the control panel and plastics feel like lower-grade material with a duller finish.

In under 12 months, the replacement unit developed an intermittent squeaking/grinding noise during operation. To make matters worse, the customer service experience has been appalling. Instead of helping, they make you feel discouraged from pursuing the issue further whenever they reply with “no fault observed”. I spent around 5 hours going back and forth over emails with Hisense last Thursday, only to contact The Good Guys Concierge and be redirected straight back to Hisense again.

At this point, I seriously question the reliability of these dryers, especially in Australia’s humid subtropical climate (Queensland). If the product cannot reliably handle normal environmental conditions long-term, it should not be marketed as a durable heat pump dryer for Australian homes.

Very disappointing experience overall, especially considering this was already a replacement unit after a major failure.

  • Price (RRP) $1,299
  • Capacity9 kg
Zainab D.QLD8 posts
 

Great product easy to use and not hard to follow the instruction card. Make it easy for me to do my laundry.

  • Price (RRP) $1,699
  • Capacity10 kg
swaytanNSW23 posts
 

Great machine, but read this before you buy… – Look, the machine itself works fine, but there is a massively annoying software feature which severely limits the functionality of the machine and… Read more

the ConnectLife app.

The ConnectLife app can be used to connect to the machine once you have enabled remote access on the machine itself. The problem is every time the machine is switched off, inexplicably the remote access option switches back to off. So every single time you turn the machine on, you have to turn remote access back on to be able to use the app.

Now some people probably don’t care about this as they’d always opt to just use the machine controls instead of using the app, but if Hisense are going to market the machine being controllable via smart app, surely such a simple software feature should be addressed.

Hisense, if you’re reading this, please provide a simple software update to enable remote access to remain on! My rating will 100% change once this is done :)