Best Dreame Technology Robot Vacuum Cleaners

Great vacuum for price, very quiet and keep our apartment clean. The navigation is better than I expected and it hasn’t got stuck once . The mopping is average but it’s OK.

Great. Love the ease. I can be out all day. Have 2 border collies and it d3als with their hair and messy footprints ont the tiles very well. Love tge find my pet option

There is no customer service. Dreame take two to three weeks between each email. You cannot get spare parts for it for months, and given the parts… Read more

wear out, what is one to do? Finally they release a kit available only through the Dreame website but as it turns out... it's a lie.

I purchased what Dreame claimed was a kit for my machine. At $250 it was not cheap. You cannot get things separately so you get bits you don't even need. Upon receipt I found the mop rollers were different to what is on my machine. So I checked the back of the box. This model is NOT on the compatibility list. It takes Dreame 2+ days to email back in relation to this matter, and after just shy of three weeks.... they can't actually answer the question. They can't say if it is for my machine. They can't say why it isn't on the compatibility list. They just keep saying they'll escalate and let me know when they hear back. Which eventually turned into.... put the parts that aren't compatible onto your machine. Which I reluctantly did and now the robot is screaming everytime it mops. Clearly it isn't right for the unit and clearly it is damaging the unit. So the unit will go back for a brand new one since it was Dreame who told me to put these parts on it.

Dreame is an atrocious company with no customer service, no technical support, who are selling these robots with NO spare parts available for sale. The battery life is awful, it is a huge and heavy robot so don't expect it to fit where the old X40 Ultra could. The parts wear out as expected only you can't replace them which leaves you with a useless robot you can't use anymore. So what... every few months go and buy a new robot? What is going on Dreame!

AVOID DREAME AT ALL COSTS!