Best Franke Sinks
Excellent customer service – I had two Franke sinks installed over fifteen years ago. Recently the rubber washers on the plugs have deteriorated and begun to leak. Franke replaced both complete plugs at no charge - excellent service. Recommend highly.
If I could 0 stars i would. Very disappointed with Franke. Our "premium"composite sink has chipped in the centre after only being installed and used… Read more
for 4 months under normal household use. That is not reasonable wear and tear for a product marketed as durable and sold at a premium price.
Even more disappointing was Franke’s response. Despite the sink only being installed 4 months ago, they dismissed the issue as “impact damage” and refused any warranty support.
A sink of this quality and cost should not be chipping after a few months, and a premium brand should stand behind its products. Based on both product durability and after-sales support, I would not definitely not recommend Franke, you are better off purchasing a no name brand for a quarter of the price. ABSOLUTE RUBBISH!
Do not buy a Franke Box 220. After one month the sink is scratched and stained. Bought a Fienza tub for my laundry at the same time for a third of the price and no scratches no marks. Show details
Very Disappointed – We have renovated our kitchen over the last month. The Franke sink has been in about 3 weeks but within 2 weeks have noticed many scratches in both… Read more
bowels from normal household washing up. Have kept photographs and have contacted the supplier. Very disappointed in the quality of the stainless steel.
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Thinking of buying a Franke sink? Maybe think again. We've been without a working kitchen for almost two months: 1. Franke Sink No.1 arrives- its… Read more
damaged with bent corners- it's sent back. 2. Two weeks later, Franke Sink No. 2 arrives- this one is damaged even worse than the first one. I ring Franke customer service the same day to ask if they could check the item before sending out a third sink to confirm it's also not damaged, and if they could expedite delivery to help. The customer service lady didn't know the answer to either question and had nothing to say except asking me to send photos- which I immediately did. I also emailed Franke twice the same day asking for help. 3. Almost two weeks later, I still haven't heard back from Franke. 4. Today - Sink No 3 arrives - also damaged!
After two months of doing the dishes in the laundry, we've ended up getting a different brand sink instead.
Hi Az K., Thank you for sharing your feedback. We’re very… Read more
Hi Lindsay, We’re sorry to hear about your experience… Read more (+2 replies)