Framesbuy
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Reviews
Love the dog and cat designs
I really love these glasses cases. I have already had one of the cat designs, but due to the case being dropped and played with by grandchildren a few times, I needed to get another case. This time a dog design, which I love. Show detailsCases perfect for dog lovers!
Love the size of the case and quality. Especially love the design options- something for everyone Show detailsBeautiful frames
I really like the glasses. They're colourful, which is just what I wanted and they're lightweight, which is also a plus. They arrived in a very hand friendly case and, since they were coming all the way from Australia, very quickly. The store was easy to navigate and I thought there was a good range of products. Show detailsSecond Pair of Great Stylish Glasses
I have now purchased a second pair of tinted sunglasses from Framesbuy. They are very good quality and the vision is exactly the same as the glasses I have purchased previously instore in an optical chain store. My first pair are now over one year old and I wear them very often, as they are my favourites and I have received many compliments on them. Show details · 1Surprisingly great glasses!
I don’t normally write reviews but felt I really had to in this case. As a UK resident, I didn’t realise that my glasses would be coming all the way from Australia so initially I was a bit annoyed that I hadn’t clocked on to the fact it would be an overseas delivery and would probably take longer to come. As I already had a pair of glasses, I just wanted some spare glasses for work and home.I needed some petite/small glasses and found them relatively easily on the website.
When the glasses arrived, I have to say I was pleasantly surprised. Th… Read more · 1ey were packaged really well and looked great. The glasses came in some lovely cases, thereby endearing them to me even more!! Quality wise, they are top notch and I would definitely recommend Framesbuy to others. Great product and service, I was truly happy to receive my glasses!
Great reglazing of my favourite glasses
After receiving my new prescription from opsm I ordered reglazing of my favourite glasses online with Framesbuy. Process was very quick and easy. Sent my glasses to Framesbuy and received them back in a week. They came in a cute hard case. Communication was great and I am very happy. Will definitely use again. Show detailsGreat service
Great service and was very friendly and willing to helpLoving the glasses
Took about 3 weeks to arrive. However, they do give updates on when they proceed to the next stage. So reassurance was there.Quality of glasses were excellent. Very happy with purchase . Show details
This is perfect
The process from start to finish was very easy and the product is much better than I expected, and I was updated by email every step of the way. I look forward to buying another pair of multi focal glasses in the future. Show detailsGlasses cases
These cases looked exactly like the picture, was a great price. Was really easy to navigate the website. There was a great selection of cases, at a really good price, quick and easy tracking and shipment.The quality is great, they are good and sturdy, easy to assemble. Clothes are so soft and clean lenses greatly. Show details
Love my colourful case
Love my colourful case, can always find my glasses in my handbag now. Good quality and reasonable price. Show detailsSpeedy delivery
Order was delivered really quickly. Case looks exactly like the photo. Will have to see how durable it is Show detailsJust as I expected
Products were well priced and exactly what I wanted and what I saw online- very happy. Show detailsGreat product and service
Getting cute glass cases is very difficult. These are perfect for my daughters, cute designs and fast delivery Show detailsJust what I needed
I purchased 2 soft glasses cases. My glasses fit well and the matching cleaning cloth is really cute and practical.Very happy with the purchase Show details
Questions & Answers
Frequently Asked Questions about Framesbuy
Where will my order be processed?
We are 100% Australian owned and operated business, so all your orders will be processed within Australia.
How long does it take to receive my order once it is placed?
Depending on your prescription and the lens package you choose, most orders are processed and dispatched within 5 to 15 business days.
Can I claim my purchase with Health Funds?
Yes. Once you place your order, we send you a detailed invoice that is accepted by all major health funds (except BUPA).
What if my frames are faulty or I cannot see clearly with the new eyeglasses?
We offer 100% warranty for our service within 30 days after your order is delivered. If there is an issue, submit a support form available on the website, with your order number and we will process your request within 24 to 48 hours.
Do you offer loyalty discount?
Yes. Most of our users are returning customers and they get loyalty discounts that helps them save even more on prescription eyewear.
Latest Consumer Questions
Is this company genuine? They don't have any social media or phone number or email address to contact on website. I ordered a frame and new lens and haven't heard anything for last 2 weeks.
Hello Sir, Our social profile is external link and you can email us with your query on support@framesbuy.com. We are based in SA with our labs spread across AU.
Kind regards
Richard
Framesbuy Support
when manufacturing glasses to the prescription, do you maintain the prescribed PD?
I emailed my optometrists script to Framesbuy. My glasses were made, with photochromatic lenses as well and posted back very quickly. They are perfect. I have since had another pair made as spare.
Very happy. Highly recommended
Why does the reading section of my bi-focals not extend to the full width of the lense? Most annoying.
Hello Jack, There are two types of bifocal. D shape and Flat top. By default we process Bifocal order with D shape which is mentioned in the lens features (during selection). When ordering online, you... Read more
can also request for a flat top (using the notes section) and we can process your lenses accordingly. Hope this response helps. Feel free to revert if you have any more queries. Framesbuy supportDetails
Extra Information
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