Framesbuy

Framesbuy

 Verified
Framesbuy
4.7

182 reviews

PositivevsNegative
93% · 1707 · 4%
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Return Claim MadeYes · No
Product Quality
4.8
Shipping
4.5

Reviews

182 reviews
Sarah P
Sarah PPakenham2 posts
 

Love the dog and cat designs

I really love these glasses cases. I have already had one of the cat designs, but due to the case being dropped and played with by grandchildren a few times, I needed to get another case. This time a dog design, which I love. Show details
Sally C
Sally CGreater Melbourne (Outer), VIC5 posts
 

Cases perfect for dog lovers!

Love the size of the case and quality. Especially love the design options- something for everyone Show details
colourist
colourist
 

Beautiful frames

I really like the glasses. They're colourful, which is just what I wanted and they're lightweight, which is also a plus. They arrived in a very hand friendly case and, since they were coming all the way from Australia, very quickly. The store was easy to navigate and I thought there was a good range of products. Show details
Veronica
VeronicaSouth East Queensland, QLD
 

Second Pair of Great Stylish Glasses

I have now purchased a second pair of tinted sunglasses from Framesbuy. They are very good quality and the vision is exactly the same as the glasses I have purchased previously instore in an optical chain store. My first pair are now over one year old and I wear them very often, as they are my favourites and I have received many compliments on them. Show details ·  1
Tee
Tee
  Verified
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A A.
A A.Greater Melbourne (Inner), VIC2 posts
 

Great reglazing of my favourite glasses

After receiving my new prescription from opsm I ordered reglazing of my favourite glasses online with Framesbuy. Process was very quick and easy. Sent my glasses to Framesbuy and received them back in a week. They came in a cute hard case. Communication was great and I am very happy. Will definitely use again. Show details
John L.
John L.Greater Melbourne (Metropolitan), VIC
 

Great service

Great service and was very friendly and willing to help
Brandon
BrandonSouth East Queensland, QLD
 

Loving the glasses

Took about 3 weeks to arrive. However, they do give updates on when they proceed to the next stage. So reassurance was there.
Quality of glasses were excellent. Very happy with purchase . Show details
Jesse D.
Jesse D.
 

This is perfect

The process from start to finish was very easy and the product is much better than I expected, and I was updated by email every step of the way. I look forward to buying another pair of multi focal glasses in the future. Show details
Jacinta O.
Jacinta O.
  Fair Incentive

Glasses cases

These cases looked exactly like the picture, was a great price. Was really easy to navigate the website. There was a great selection of cases, at a really good price, quick and easy tracking and shipment.
The quality is great, they are good and sturdy, easy to assemble. Clothes are so soft and clean lenses greatly. Show details
Lisa
LisaPerth, WA
 

Love my colourful case

Love my colourful case, can always find my glasses in my handbag now. Good quality and reasonable price. Show details
Kathy WA
Kathy WA
 

Speedy delivery

Order was delivered really quickly. Case looks exactly like the photo. Will have to see how durable it is Show details
Deb
Deb
 

Just as I expected

Products were well priced and exactly what I wanted and what I saw online- very happy. Show details
Product Quality
Shipping
Kristi
Kristi
 

Great product and service

Getting cute glass cases is very difficult. These are perfect for my daughters, cute designs and fast delivery Show details
Deb S
Deb SGreater Melbourne (Inner), VIC
 

Just what I needed

I purchased 2 soft glasses cases. My glasses fit well and the matching cleaning cloth is really cute and practical.
Very happy with the purchase Show details
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Questions & Answers

Frequently Asked Questions about Framesbuy

Where will my order be processed?

We are 100% Australian owned and operated business, so all your orders will be processed within Australia.

How long does it take to receive my order once it is placed?

Depending on your prescription and the lens package you choose, most orders are processed and dispatched within 5 to 15 business days.

Can I claim my purchase with Health Funds?

Yes. Once you place your order, we send you a detailed invoice that is accepted by all major health funds (except BUPA).

What if my frames are faulty or I cannot see clearly with the new eyeglasses?

We offer 100% warranty for our service within 30 days after your order is delivered. If there is an issue, submit a support form available on the website, with your order number and we will process your request within 24 to 48 hours.

Do you offer loyalty discount?

Yes. Most of our users are returning customers and they get loyalty discounts that helps them save even more on prescription eyewear.

Latest Consumer Questions

vinemail n.
vinemail n.

Is this company genuine? They don't have any social media or phone number or email address to contact on website. I ordered a frame and new lens and haven't heard anything for last 2 weeks.

Framesbuy
Framesbuy   DM   

Hello Sir, Our social profile is external link  and you can email us with your query on support@framesbuy.com. We are based in SA with our labs spread across AU.

Kind regards
Richard
Framesbuy Support

Vlad T.
Vlad T.

when manufacturing glasses to the prescription, do you maintain the prescribed PD?

Dianne
Dianne  

I emailed my optometrists script to Framesbuy. My glasses were made, with photochromatic lenses as well and posted back very quickly. They are perfect. I have since had another pair made as spare.
Very happy. Highly recommended

Jack
Jack

Why does the reading section of my bi-focals not extend to the full width of the lense? Most annoying.

Framesbuy
Framesbuy   DM   

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