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DanniTrimGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great design and print!
Great service, love my new cat print case complete with matching cat print cleaning cloth, great quality, arrived in purrfect condition!
Thank you!
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AnneSydney, NSW
Great service!!
I bought two glasses cases for my granddaughter and needed them
In a hurry. They were so helpful the cases which were great quality arrived on time as promised.
Congratulations to Framesbuy. I would definitely recommend them to my friends.
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Marley
- 2 reviews
Great product, packaging problematic though
The hard and soft cases I purchased were beautiful and great quality and design. I did however have issue with the packaging being stuck fast requiring the use of scissors to open. In doing so, I cut through the soft case. Perhaps some hard cardboard packed around these in future would resolve this as I was very disappointed.
2 comments
Thankyou I appreciate it. I did send an email message but to confirm, I had the dog design and my address is 3 Decora Cres Warabrook NSW 2304
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Sonja M.Greater Melbourne (Metropolitan), VIC
Great case design - matches my love of travel!
The website was easy to use and the glasses case arrived in good time. The case looks great and good quality. There was lots of choice on colours and designs
Thank you
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Lesley T.South East Queensland, QLD
No one can have too many glasses cases!!!!
I received my glasses cases & loved them "all". I'm a kind of girl that likes everything to match, even my glasses cases & l am not disappointed.!!!!!! They all matched & l love them. Thanks heaps
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WENDY CARLTONSydney, NSW
- 3 reviews
Just Perfect!
Bought 3 cases for xmas gifts, the website was easy to use and the cases arrived ontime. The case looks great and good quality. There was lots of choice re type and colours.
Thank you
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Great service
Great service, personal follow up after shipment.
Was a bit disappointed case (triangle design) was flat packed, but otherwise very happy with glasses case.
1 comment
Richard P.Framesbuy
Hello Mich,
I really appreciate for the kind review. All the triangle designs come with flat packaging as they fold that way. Glad you liked our service. Look forward to serving you again.
... Read more
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CliffKSouth West, QLD
Customer service , Delivery & Postage A1
Simple online ordering, fast delivery even to regional QLD, and great customer service - received a personal email checking to see I received the product.
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EvieSydney, NSW
Great glasses case and service
Arrived early and in great condition! Great updates on where the order was up to. Is a really pretty case and fits my glasses well. The cleaning cloth cleans very well too, unlike other brands I've had. It was really easy to find on the website and looks exactly as it did there!
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Just what I needed
Love my new glasses case! ...the site was super easy to buy from...and the item was exactly as depicted ...not to mention the product arrive promptly and was well wrapped....YAY!
1 comment
Richard P.Framesbuy
Thanks Bellina, really appreciate you for taking out time to post your experience. And so glad everything went well. Look forward to serving you again!
-Richard
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Delivery is and customer service is shocking
Ordered over a month ago with no updates on the delivery process as I was told I would in an email. I made requests to get more information about my order and was told it would be sent the next day. I have since tried to find out more about my order but they blocked my email address and aren't answering calls. Honestly shocking service, don't spend your money here.
1 comment
Richard P.Framesbuy
Hi Justin,
As mentioned in our last communication there were issues raised by our quality dept. and hence your order had to be reprocessed a couple of times. We understand and apologize for the delay... Read more
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CherylynSydney, NSW
Pretty case
Very fast order processing and quick delivery. Case was pretty and exactly what I needed as other glasses case not as sturdy
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Julie FMetropolitan Adelaide, SA
Great glasses cases
This is my second purchase of the soft glasses cases, other than the great patterns they are excellent quality, sturdy and don’t take up too much room in my handbag, Bought the sushi case and passport stamps this time.
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Amanda
- 2 reviews
Great design, sturdy glasses case.
Ordered a glasses case to protect my sunglasses. Case was posted quickly and efficiently. Design and quality is even better than hoped. Very sturdy, and good size. Probably order another!
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Awesome cases.
Bought a couple of spec cases and was quite surprised at the quality and workmanship. I am quite fussy and could find nothing fault with these. Well done Framesbuy, I will be back for more.
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Highly satisfied!
Love these soft glasses cases, great size, well made and fun designs. highly recommend to anyone wanting a great product at a reasonable price
Store front easy to access and navigate
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Love my glasses case, sturdy design and cool print...thank you!
Website was easy to navigate and choose desired items
Great range of products with a variety of designs and prints available on the website
Very satisfied with this product, it’s sturdy and I love the print
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Great product!
Simple online ordering, fast delivery (even to a regional area!), and great service - received a personal email checking to see I received it and asking for feedback. The case is also very pretty and good quality.
1 comment
Richard P.Framesbuy
Hey Raina, thanks a lot for your kind words. Really appreciate and also looking forward to serve you once again!
- Richard
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cat21a
- 2 reviews
Lovely glasses case
Found your site and found just what I wanted.The range was very good .I am extremely satisfied with the case very prompt service.Very happyWith your product will use you again.
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HelenGreater Melbourne (Metropolitan), VIC
Hard Glasses Case
I bought the glasses case covered with cute dogs. I was really pleased with the quality of the case & the aqua-coloured background to the design. Also happy with the prompt service, despite all the present postal problems.
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Questions & Answers
Vlad T.asked
when manufacturing glasses to the prescription, do you maintain the prescribed PD?
1 answer
I emailed my optometrists script to Framesbuy. My glasses were made, with photochromatic lenses as well and posted back very quickly. They are perfect. I have since had another pair made as spare.
Very happy. Highly recommended
Jackasked
Why does the reading section of my bi-focals not extend to the full width of the lense? Most annoying.
1 answer
Richard P.Framesbuy
Hello Jack,
There are two types of bifocal. D shape and Flat top. By default we process Bifocal order with D shape which is mentioned in the lens features (during selection). When ordering online, you can also request for a flat top (using the notes section) and we can process your lenses accordingly.
Hope this response helps. Feel free to revert if you have any more queries.
Framesbuy support
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Richard P.Framesbuy
Hello Marley, sorry to hear that, and appreciate your feedback. We shall definitely consider your suggestion regarding packaging. Meanwhile, please allow me to send you a fresh new case. Can you pleas... Read more
e email us the case design and reconfirm your shipping address? support@framesbuy.com.au Kind regards Richard