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Framesbuy

Framesbuy

4.6 from 94 reviews · View Statistics

Reviews

4.6

94 reviews
5
(77)
4
(9)
3
(2)
2
(1)
1
(5)
  • Product Quality
    4.8 (49)
  • Return Claim MadeYes (1) · No (54)
  • Shipping
    4.4 (41)
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Lesley T.

Lesley T.South East Queensland, QLD

No one can have too many glasses cases!!!!

published

I received my glasses cases & loved them "all". I'm a kind of girl that likes everything to match, even my glasses cases & l am not disappointed.!!!!!! They all matched & l love them. Thanks heaps

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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WENDY CARLTON

WENDY CARLTONSydney, NSW

  • 3 reviews

Just Perfect!

published

Bought 3 cases for xmas gifts, the website was easy to use and the cases arrived ontime. The case looks great and good quality. There was lots of choice re type and colours.
Thank you

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Great service

published

Great service, personal follow up after shipment.
Was a bit disappointed case (triangle design) was flat packed, but otherwise very happy with glasses case.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
1 comment
Framesbuy
Richard P.Framesbuy
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CliffK

CliffKSouth West, QLD

Customer service , Delivery & Postage A1

published

Simple online ordering, fast delivery even to regional QLD, and great customer service - received a personal email checking to see I received the product.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Evie

EvieSydney, NSW

Great glasses case and service

published

Arrived early and in great condition! Great updates on where the order was up to. Is a really pretty case and fits my glasses well. The cleaning cloth cleans very well too, unlike other brands I've had. It was really easy to find on the website and looks exactly as it did there!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Just what I needed

published

Love my new glasses case! ...the site was super easy to buy from...and the item was exactly as depicted ...not to mention the product arrive promptly and was well wrapped....YAY!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
1 comment
Framesbuy
Richard P.Framesbuy

Thanks Bellina, really appreciate you for taking out time to post your experience. And so glad everything went well. Look forward to serving you again!
-Richard

Delivery is and customer service is shocking

published

Ordered over a month ago with no updates on the delivery process as I was told I would in an email. I made requests to get more information about my order and was told it would be sent the next day. I have since tried to find out more about my order but they blocked my email address and aren't answering calls. Honestly shocking service, don't spend your money here.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Framesbuy
Richard P.Framesbuy
Cherylyn

CherylynSydney, NSW

Pretty case

published

Very fast order processing and quick delivery. Case was pretty and exactly what I needed as other glasses case not as sturdy

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Julie F

Julie FMetropolitan Adelaide, SA

Great glasses cases

published

This is my second purchase of the soft glasses cases, other than the great patterns they are excellent quality, sturdy and don’t take up too much room in my handbag, Bought the sushi case and passport stamps this time.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Amanda

Amanda

  • 2 reviews

Great design, sturdy glasses case.

published

Ordered a glasses case to protect my sunglasses. Case was posted quickly and efficiently. Design and quality is even better than hoped. Very sturdy, and good size. Probably order another!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Awesome cases.

published

Bought a couple of spec cases and was quite surprised at the quality and workmanship. I am quite fussy and could find nothing fault with these. Well done Framesbuy, I will be back for more.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Highly satisfied!

published

Love these soft glasses cases, great size, well made and fun designs. highly recommend to anyone wanting a great product at a reasonable price
Store front easy to access and navigate

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Love my glasses case, sturdy design and cool print...thank you!

published

Website was easy to navigate and choose desired items
Great range of products with a variety of designs and prints available on the website
Very satisfied with this product, it’s sturdy and I love the print

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Great product!

published

Simple online ordering, fast delivery (even to a regional area!), and great service - received a personal email checking to see I received it and asking for feedback. The case is also very pretty and good quality.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Framesbuy
Richard P.Framesbuy

Hey Raina, thanks a lot for your kind words. Really appreciate and also looking forward to serve you once again!
- Richard

cat21a

cat21a

  • 2 reviews

Lovely glasses case

published

Found your site and found just what I wanted.The range was very good .I am extremely satisfied with the case very prompt service.Very happyWith your product will use you again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Helen

HelenGreater Melbourne (Metropolitan), VIC

Hard Glasses Case

published

I bought the glasses case covered with cute dogs. I was really pleased with the quality of the case & the aqua-coloured background to the design. Also happy with the prompt service, despite all the present postal problems.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Davidf57

Davidf57Sydney, NSW

  • 4 reviews
  • 2 likes

Quality reflects price.

published

Arrived after a good amount of Covid-19 time. The reason is; they came from India, not locally, interstate, as I seemed to believe from the website. Quality reflects price, so though the frames looked fine in site photos, I was slightly disappointed on arrival. Still, cheap price, cheap frames. What can I expect? And they have a large range, that is why I bought.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Framesbuy
Richard P.Framesbuy

Great glasses case

published

Product arrived promptly. The quality of the glasses case is very good and it came with the cloth of the same pattern. I am happy with my purchase. My glasses fit into it perfectly.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Framesbuy
Richard P.Framesbuy

Thank you for encouraging and kind words Priscillia (really helps small businesses like us, especially during these uncertain times). Have a splendid day! Look forward to serving you again.

Love my glasses case

published

The website was very easy to navigate and I was able to find and order my glasses case quickly. There were some nice options to choose from. It arrived promptly. Very happy with my purchase.

Product Quality
Incentivised ReviewNo
1 comment
Framesbuy
Richard P.Framesbuy

Thanks Frances, we're happy to live up to your expectations. Hope to see you again on our website (fyi there's new stock just come in) :)

Love my soft glasses case

published

It was very easy to use the website and find the soft glasses case. There were quite a few designs to choose from, and I was surprised how quickly it was delivered given the pandemic we were experiencing . The matching cleaning cloth makes me smile every time I clean my glasses. Extremely happy with my purchase. thanks

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
1 comment
Framesbuy
Richard P.Framesbuy

Thank you for your kind words Heather. Really appreciate. Have a great day ahead!

Page 1 of 5

Questions & Answers

Vlad T.

Vlad T.asked

when manufacturing glasses to the prescription, do you maintain the prescribed PD?

1 answer
Dianne
Dianne

I emailed my optometrists script to Framesbuy. My glasses were made, with photochromatic lenses as well and posted back very quickly. They are perfect. I have since had another pair made as spare.
Very happy. Highly recommended

Jack

Jackasked

Why does the reading section of my bi-focals not extend to the full width of the lense? Most annoying.

1 answer
Framesbuy
Richard P.Framesbuy

Hello Jack,
There are two types of bifocal. D shape and Flat top. By default we process Bifocal order with D shape which is mentioned in the lens features (during selection). When ordering online, you can also request for a flat top (using the notes section) and we can process your lenses accordingly.

Hope this response helps. Feel free to revert if you have any more queries.

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