Dresden Vision

I recently purchased 2 pairs of multufocals from the online store using their online fitting guide. The corrective vision with both pairs was fantastic, as per my prescription. Unfortunately the spectacles were too narrow being size M and I should… Read more

have been recommended size L. I returned them immediately as requested after contacting the website and am currently awaiting my replacement’s. So far so good with the service and after sales service as they are very responsive. Hoping for a satisfactory resolution but not expecting disappointment

The service was amazing, very helpful when choosing the right frame and colour!.. I literally couldn’t believe the price, I bought several different colours. I have so much fun mix and matching my frames. I have found my forever glasses. Show details

I am NOT impressed with the product or service. The frames are unadjustable and continuously slip on nose. Nose pads lengthen focal length so not useful. Arms do not adjust (despite using soft heat) to adjust to suit length of frame to ear. Smudges… Read more

on lenses constantly appear despite using glass cleaning cloth. Staff were adamant the lens, frames and prescriptions were correct. Staff were dismissive of concerns. Staff (and optometrist) spoke in a word salad of "stroke the customer" new age speak, instead of simple, straight forward plain English, (I'm too old and speak my mind, clearly, simply and to the point). The appointment was booked to recheck eyes and lens, but staff said a further eye test was not necessary. I see an "echo/shadow line" to the lower edge of traffic lights. My description of what I experienced was treated as "a figment of a non existent complaint"

I have several pairs of Dresden glasses and frames. I always get great comments about the colours I wear. Their shopping experience is fantastic and nothing is a bother to correct if not quite right. I wouldn’t waste my money on the $1000 glasses I have had to buy in the past. Keep up the fantastic work.

Dresden Vision allows everyone to customise their glasses frames to be as individual as the wearer wants them to be at an affordable and sustainable price. The colour range is plentiful with the mix and match combinations between arms and frames providing a limitless amount of color combinations to choose from. The style options are kept simple… Read more

with just two, which should suit most faces. Most colours come in four different frame sizes and the total frame is made entirely of recyclable plastic, locally in Sydney.

Staff at the Newtown store are always helpful and willing to assist with any enquiry, from my experiences at the store.

Only caveat I'd make is be prepared for an initial or second visit to get orders right. The more pairs of frames are chosen, the more likely there is for packing errors with the multitude of colour, frame size and arm size combinations available. If buying locally, check that the required frame size and arm sizes are correct before venturing too far only to discover that a return visit is now required

Dresden Vision is now mine and my husband's optometrist of choice.

Dresden have become a perfect example of enshittification. They started great but gradually became expensive garbage just like the other franchises. Long time customer here, family of four all wearing glasses. They used to supply high quality lenses. Now they are using cheaper lenses for a higher price. The frames are basic mass produced… Read more

moulded in three sizes that cost cents. They charge $70 now for a frame and if you want to deduct the frame from the order, they only deduct $10. How is that “democratising glasses” as per mission statement? It’s theft on my books.

They also suffer from very poor consistency. The frames break easily and yes they will send you a “free” replacement but you have to pay $10 postage, and considering they only cost cents to make, they are not really sending you anything for free.

Over the years I also found that way too many times lenses had to be re-made because they’re not done right first time.

Sadly, as much as I loved their original quality and business model, I won’t be buying anymore Dresden glasses.

Lovely colours, great quality & price – My mum (in her 70s) and I bought 2 pairs of prescription glasses each from Dresden and we love them! I bought 1 pair of the prescription sunglasses with a couple of extras including brown tinted lenses, and a normal prescription pair with an extra UV coating. It usually costs me anywhere from $400-$600 in Australia to buy quality frames and have… Read more

my fairly strong prescription lenses made, however Dresden's prices were very reasonable for the high quality prescription lenses.

In recent years I had mine made in Singapore and had a friend post them back to me here to save money. The quality of these Dresden glasses is fantastic, very durable and fantastic colour options. The fit is great and having 3 size options for the arms is brilliant! They are very comfortable at the bridge of the nose and behind the ears, areas that used to get pinched a lot with other glasses previously. I have a few different sets of arms and change them between the 2 pairs of glasses regularly, the interchangeable aspect is a really unique point, as well as the 10 year warranty.

I had some queries before purchasing and their customer service was very helpful and efficient.

I am planning to buy a couple more pairs of each in different colours, and I highly recommend Dresden glasses! :)

Service seemed friendly and prompt with clear communication. Glasses arrived after a couple of weeks , as said. Quite pleased with the glasses, the virtual try on for frames was effective and quite easy. For the price the glasses seem OK, although they don't seem to be very "wide" vision and I am having a bit of trouble focusing when I put my head down to read e.g. a newspaper. Show reply

I have just purchased my 4th pair of glasses from Dresden. I LOVE them! The service is amazing, the delivery time is exceptional, and the quality is great. I love the fact that I can change the arms of my glasses to suit outfits, and it warms my heart that I am purchasing a recycled, Australian Made product. Thankyou Dresden OXO Show reply

Excellent on line site for sizing for fitting of glasses Great colour choice for frames Ordered sun glasses and reading glasses from online store Good quality products and value for money would buy again Graeme

Three out of my four frames broke within six weeks and now I’m in a cycle with buying more frames for these useless lenses, flimsy and defect design, so not be fooled by the pretty colour options.

Unhappy with the interpretation of my prescription – Glasses feel great but prescription isn't the same strength as a pair I got from a different bricks and mortar store store leaving me unsure whether to purchase through Dresden again

Appalling customer Service – I've been a customer of Dresden since it opened in Newtown since 2015. They had great service, great people and it was a nice local business. Unfortunately, I won't be going anymore. They made an item incorrectly, but instead of helping you, they argue with you, then ignore you. The focal point of the latest lenses were incorrectly positioned. In… Read more

order to see clearly, the glasses need to sit on the end of my nose and head tilted downwards (which gives me a headache). They never contacted me nor acknowledged my request for an amended pair. I have wasted my money and bought glasses that are not correct. Regrettably, I will no longer be supporting this local business.

Shopping online was super easy. Able to upload prescription and then select frames and lenses. Product arrived under 14 days and I love the flexibility of being able to interchanges lenses, arms and the bright coloured options available. Awesome product will definitely be buying more

My Dresden glasses are a perfect fit & style. The measurements, try on feature & different styles on the website, make the whole process seamless. I actually can't believe how easy it was. I'm impressed with the quality. I also love not having to try on so many different types, as this is overwhelming... I only need choose my colour & select from 2 styles. The customer service was incredible too.

The best glasses I’ve ever had, and I’ve had many!!!! Great lenses and the frames are so comfortable I forget I’m wearing them. All other glasses felt heavy or slipped down my nose and with the different size frames and arms you can pick what fits you. Love them!!

I have been using Dresden Glasses for about 4 years now, they allow me to choose colours for my mood, playful, thoughtful or business like. They are as tough as RM Williams boots but have style that many people comment on and the price is just great value. A triumph of design the way the arms and even lenses are interchangeable. Best value in Australia, and Australian made too!!!

I’ve made 3 purchases and each one has been simple and efficient, with speedy communication when required. A brief visit to the Newtown store was an equally positive experience. Love the products, service and price

Dresden are fantastic glasses and they offer great service. I now have four pairs, straight readers, two pairs of graduated lenses and a prescription sunnies. I love the tI can swap out the arms or frames as I want. Show details