165 reviews · Statistics

92% · 15111 · 7%
Product Quality
4.6 (10)
Return Claim MadeYes (2) · No (8)
5.0 (6)
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165 reviews
Mama Bear
Mama Bear · 7 posts

very helpful customer service

I ordered contact lenses which were not despatched within the expected time and were not going to arrive by the time I needed them. Contacted customer service who said there was a supply issue, they sent me some trial lenses as an interim solution then tracked down my order & sent it express so I would receive it in time

u2inoz · 12 posts

Excellent service .. fabulous price

Alex W
Alex W Sydney, NSW

Returning customer

I have purchased from this site few times. Fair price and shipping is really fast. Got the lenses the next day on standard delivery. Definitely will buy from this site again.

BDL Sydney, NSW

Great price and responsive service

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Cynthia M.
Cynthia M. · 3 posts
 · Verified

Extremely Happy

Sandgroper Perth, WA

Great Price, Fast and Efficient Service

Lise South East Queensland, QLD

ordered green contacts and they did not change the colour of my brown eyes.

Product Quality
Camille · 3 posts

Extremely happy: professional &quick delivery

ALG AU · 15 posts

Totally satisfied

I am a first time user of this supplier. They were helpful, friendly and it was easy to order online. The order dispatched immediately and arrived earlier than expected. Will use them again, especially seeing that my health fund also accepted my claim.

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Maya Neda Fitton
Maya Neda Fitton Sydney, NSW · 11 posts

Ordering with eContactLenses is simple and quick

Mark Perth
Mark Perth

Why go to your local optometrist when you have the script

Salopian South East Queensland, QLD · 2 posts

Wonderful Price and Service...

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Danielle Greater Melbourne (Inner), VIC · 5 posts

Great service

Temeike South East Queensland, QLD · 2 posts

If you want the best, the best is Annyck, Amanda & Nikki!

Your eye health and your health in general should be first priority, however finding a trusted, extremely experienced group of professionals isn't easy! I found this clinic over a year ago however it was the three ladies that have and will continue to get my business and recommendations. Keep being yourselves ladies. You're a winning combination! :)

sdotmulf · 2 posts

Good price and quick delivery

I purchased my contacts online and they arrived within a few days. They were easy to locate on the site. Very happy with the speedy service.

Questions & Answers

Liza W
Liza W · 

Hi, 1st time buyer to your site. Several lens are faulty from my order. I thought it was me but theres been over 5 times I've had to open a new lens. They seem dried out or something. ? The lens has warped rims if that makes sense? Sorry had to describe on here. Happy to explain over the phone. I bought acuvue one daily lens box of 90. Liza wormleaton

eContactLenses · 

Hi Liza, Oh no that does not sound right! Do you mind sending us an email on with your order number and date of purchase so we can look into this further for you. Thanks Bec

bel · 

hi there,

My first time buying off your site. I ordered my Contacts Sunday afternoon express as I urgently need them. I'm just wondering when I will receive them?

kind regards


eContactLenses · 

Hi bel, most of our contact lens orders will be dispatched within 2 - 5 business days, so you should receive your contact lenses within 3 - 7 business days. Once your order has been shipped we will notify you of the tracking details.

Dave · 

I have purchased 90 day cooper vision pro clear lenses from you.I have have opened one of the left eye plus 4.5 and it is so thick it will not stick to my finger.I had the same trouble with ones purchased from Vision Direct who I will never deal with again.What should i do if i encounter any more of these faulty lenses?
Regards Dave

eContactLenses · 

Hi Dave, That does not sound good! I have spoken to Coopervision and have arranged for another box of 90s to be sent out at no charge. I will send you an email with further details.


Get an answer from our members and eContactLenses representatives

Extra Information

Bailey Nelson
The Sunglass Fix
1001 Optometry
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