120 reviews

85% · 10215 · 13%
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Claim Resolution Time
  • <1 day
  • <1 week
  • 1-2 weeks
  • 2-4 weeks
  • 1-2 months
  • 3+ months
Claim ApprovedYes · No
Value for Money
Customer Service

Formerly trading as TravelCard.com.au.


120 reviews
Maurice C.
Maurice C.Goulburn Valley, VIC

Very happy

Didn't have to use it but had peace of mind if something did happen I could access funds alot quicker. Will continue to use on all trips. Show details
Gary W Thompson
Gary W Thompson

Travel experience was enjoyable knowing I had good travel insurance

Great professional help setting up the policy at a good price Show details
Value for Money
Customer Service

Good value plus personal service

Very impressive, personal service. Fortunately I did not need to claim during my trip but I felt confident in the service. Will definitely use again. Show details
Kelly H.
Kelly H.Sydney, NSW

I would highly recommend this product

I would highly recommend this product.
After getting quite ill overseas my claim was approved in 3.5 hours. Really easy process. Show details
Alex S.
Alex S.

Satisfactory product

Hello there, from the moment we contacted passport we were treated like customers and not numbers. The service we received from your delegate was 2nd to none. Fortunately we did not require to make a claim. There is a god up there looking after us. I have no hesitation in recommending passport to my colleagues and friends. Keep up the great professional services
Kindest regards Alex and Dianne Speirs.
Very satisfied customers. Show details
Value for Money
Customer Service
TrinhGreater Melbourne (Metropolitan), VIC

Passport card travel insurance is great and reliable

I recently had to make a claim with Passport Card insurance during a trip to Seoul, where I fell ill and needed to be hospitalised for two nights. The response from Passport Card was prompt and efficient. They quickly covered my hospital bill without any hassle. The claim process was incredibly smooth and fast. I highly recommend Passport Card insurance for their excellent service and support during an emergency. Show details
Karen Loadsman
Karen LoadsmanSydney, NSW


Passport Card were amazing in helping me out when I was injured in Thailand and made sure that I was accommodated with suitable flights home and made sure that staff were there to greet me at each airport to transport me around. Staff were easy and friendly to deal with. Show details

No fuss international health insurance

Easy to achieve insurance cover. Felt confident if insurance required I was covered Show details
Barry Porter
Barry Porter

Had a good holiday. Comfort of travel insurance. Fortunately no claimable event

Travel to Bali and Labuan Bajo. No travel insurance event. Nice to know it’s there though Show details
Jenny P.
Jenny P.4 posts

80's Theme with Live amazing Bands, D'J's, Jazz band

Great service on P&O Cruise Ship and enough activities for
the 3 nights Show details
Jim H.
Jim H.Dunlop 2615, ACT

Fod poisoning at my daughter's Wedding

Super fast claim processing my claim was fully paid out within 24 hours. Show details
Joseph2 posts

Good service if you need to claim

I purchased passport card mostly for the price of the policy and the clarity around what was and what wasn't covered. Having a card to use seems like a good idea too. Unfortunately there was a significant cancellation that occurred whilst I was away and the trip was much different to what was planned. However on claiming with PassportCard they were pleasant, efficient and understanding and my claim was looked after well. Show details
Rod3 posts

Fantastic Service

It was fantastic we new you had our back if something happened, your service when we signed up with you guys was easy and I was confident with the customer service you supplied to us about our policy, and next time we go on holidays you guys have the job again, thanks again Show details
Helen Lavallin
Helen Lavallin


Thankfully I didn’t require to utilise it, but felt safe knowing I had it available if needed. Show details
Cathie B.
Cathie B.

Personal service

I love that you get to actually talk to a person.
It was my first time travelling overseas and I'd never needed travel insurance before so that was great.
I never needed to claim but I know that I would have been talking to a very helpful person again so that was comforting Show details
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Questions & Answers


Is passportcardcomau CUSTOMER SERVICE +1 (805)-3O8 OO4O passportcardcomau PHONE NUMBER +1 (805)-3O8 OO4O ??
Is passportcardcomau CUSTOMER SERVICE +1 (805)-3O8 OO4O passportcardcomau PHONE NUMBER +1 (805)-3O8 OO4O ??


Hello ,
Im trying to book a quote with you guys but Zimbabwe wont come up when trying to add ? Can someone please help ?

Tim T.
Tim T.

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CategoryTravel Insurance
Maximum Age Covered 85 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death30,000
Pregnancy (max weeks) 26 weeks
Resumption of Journey Not Included
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of Income45,000
Permanent Disability30,000
Luggage & Personal Effects
Theft of Cash Up to $350
Delayed Luggage Up to $150
Credit Card Fraud5000
Travel Documents / Passport 5000
Personal Liability $5,000,000
Domestic Pet Care Not Included
Special Activities Packages
Adventure Included
Snow / SkiIncluded
ManualDownload manual and manual 2
Visit official website

Contact info for PassportCard.com.au

  • ABN: 76621476220

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