TrueCover Car Insurance

I received a phone call from Ada while checking quotes for new Comprehensive insurance and it was such a pleasure to be able to talk to a pleasant and knowledgeable person in real life. Tweeked my cover in real time and from my previous Web surfing… Read more ·  1

it was obvious that I needed to read the policy and without hesitation I committed and signed with Truecover. Thanks Ada

Great customer service from Ada. Very helpful and organised my car insurance cover very efficiently. Thank you. Show details

The staff responded to my call almost immediately. I was told that it could take up to 90 minutes- The assistance was less than 75 minutes minutes. The roadside assistant was very helpful and friendly. I was ready to drive in about 5 minutes Show details

Easy to get quote online for comparison, sadly still over $300 more than nrma or youi Show details

How disappointing I get all excited that I am a senior and I might get a good deal on my car insurance. I drive an electric car and True Cover can't give me insurance. Insert sad face Show details

Car would not start,happy with the breakdown service and serviceman Show details

We can’t say enough good things after an unfortunate experience and car claim. Antonyos was prompt with communication and made our insurance situation worry free. We are reinsuring with TrueCover and thank all the lovely people we dealt with. Show details

Very happy with first time road assistance, it was beyond my expectations. I was prepared for lot more questions, waiting times, but everything was smooth and quick. Thank you so much. Show details

Ada was very knowledgeable, was easy to understand and most helpful in helping me choose the cover suited for me. Show details

We just spoke with Timothy who absolutely went above and beyond for us and describes his service as standard! In today’s current climate it is just amazing to find an insurance company that offers this kind of service! Thank you so much we are so grateful! Rox & Ron Show details

What a wonderful experience we had today with Belinda. Always professional and positive and listened to what we wanted and advised us in to choose the best option for our needs. Highly recommend this Company to everyone. Show details

I accidentally rang True Cover. Aida answered the phone. She was amazing. With all the correct information she was able to quote 1/2 the price of our previous insurance. She was friendly, so helpful and happy. Totally made my day. Thank you Aida and True Cover. Show details

I took out a new comprehensive car insurance policy with Belinda today. She was such a credit to this company... extremely knowledgeable with a great sense of humour. Her quote, (roadside assistance was included at no extra cost), was great value compared to my previous premium history with a well known competitor, where roadside assistance was extra. I am very happy to recommend True cover. Show details

The online application is straightforward and a quote can be generated with only an email address. A phone call from a team member enabled me to clarify some vehicle details and I was able to get an even better price while on the phone. I used TrueCover for another vehicle and they were definitely the cheapest and were again with my current… Read more

enquiry. Easy to deal with and highly recommended as TrueCover were the cheapest I found again. I'm sure I will be using them again.

Rod from Aura towing was fantastic, an all over great guy. He has towed me a few times and I am so happy with the service and kindness he has shown me he gets 5 stars Show details

For a first time Insurer with TrueCover I was so impressed with the staff who were so helpful, and the policy is very good value. I will be moving all my car Insurance to TrueCover. Thank you so much for your help. Mark Hein  Show details

Super easy and amazing savings. I saved hundreds of dollars by switching to TrueCover. I got a quote online, received a call from Mel who was really lovely and helpful. Took the policy out there and then and had no hesitation cancelling my other insurer. Im happy i found TrueCover. Show details

Did the initial quote online and then Ada rang to ask if she could provide further assistance. She was engaging, knowledgeable and there was no pressure to commit right then as I explained I was just comparing policies and pricing. I called back about two weeks later and talked with Ada again, she remembered our conversation and I took out two insurances policies with no fuss or stress Show details

Roadside assistance. Battery failed. Mechanic arrived before expected time. He was friendly, courteous, informative and fixed the issue. I am very grateful and happy with the service Show details

Great follow up call. informative and helpful. Enquired to understand my specific needs and to ensure I had the right cover at a price I was happy with. Web site also easy to complete for quoting purposes. Show details

Very friendly customer service rep on the phone, very knowledgeable and helpful. No pressure selling, just worked through the quote to find the best value for money policy that suited me. Show details

We were pleasantly surprised by the friendly proffessional response of True Cover for Seniors after we broke down. It didn't take long to wait for a tow truck and we felt suppoorted all the way. However, we will consider comprehensive insurance due to the limited transport support offered with Seniors. Would definately recommend and much cheaper than racv. Show details

First class service Mel talked me through my options and helped me navigate my new policy. Extremely pleasant lady who had time to insure my best outcome .Thankyou Mel. Show details

Right from the first sentence Francine was so lovely to talk to, plus when I realised it was an aussie company I was delighted. The price was $500 below a well known company here in Australia, plus more benefits, so will be sharing this with all my senior friends. Francine explained so clearly the policy, many thanks. Show details