4moms MamaRoo

We have the mamaroo 1026, they have discontinued the service for Bluetooth compatibility for this particular model and it's really poor business practice. I bought this model and expected it to still be functional well into the future. The product obviously still has Bluetooth within the system itself and I don't see how it's fair to gate keep the… Read more

functionality through an app.

Don't buy this product or any products they have released or will release into the future, they will pull the rug out from under you and deny functionality that you paid for.

It would be 5 stars if i got to use it for 2 children as they both love it. BUT!! I have had 2 and both have broken within 2 years. I first one I purchased off a friend and they only had it for just over a year when I used it for my son it only lasted a couple of months in (2022) before it did that intermediate stopping. Then we purchased one… Read more

brand new in (2022) now using it for my daughter how is only 5 weeks old and had completely broken won't even turn on Not worth the $500 plus dollars.

Don't purchase! – Serial Number: NW1536518 I have a mamaRoo which is about 3 years old. It was great for our first child and now using it with our second who is a few months old. Unfortunately the screen component has been broken (not hard as it's on the floor base) and it has completely stopped working. We are unable to turn it on. I contacted 'The Amazing… Read more

Company' about a repair or even part and the response after following it up was;

''Thank you for your enquiry and my apologies for the delayed response. Unfortunately, there aren't any option for repair as the screen is not an accessory part - only a full replacement base would be a viable option which retails at $450.00. My apologies if I could not be more helpful."

$450 for a new base is ridiculous! This is not service or assistance it is pushing a customer to purchase a new product. I am extremely disappointed as other than the screen that has broken which is causing the product to not turn on I have to basically purchase a new one (which I won't be doing). Parts would be available via their factory they just want to push parents into a new product. I purchased this product and although was expensive thought we wouldn't need to purchase another rocker for additional children we have in the future. Don't purchase and buy something cheaper that will last.

In addition after a child was found deceased, refer to article: https://www.parents.com/product-recalls/4moms-recalls-more-than-2-million-swings-and-rockers-after-infant-death/#:~:text=A%20release%20by%20the%20safety,being%20rescued%20by%20a%20caregiver

The model was meant to be recalled or a safety strap was meant to be provided. I reached out to customer service and wasn't able to receive one for our model back in 2022. Although they say consumer feedback is taken very seriously they absolutely provide no customer service or assistance.

Great to give your arms a rest, quiet and good quality – We have the 4.0 Mamaroo for our newborn, also purchasing the newborn insert. We have found that he did not warm to it initially, likely because of his newborn state and with how little he was, even with the cushion. We were starting to regret the purchase as it didn’t seem like he was going to use it enough for the initial cost as they are rather… Read more

expensive for a rocker. As he has grown, he is starting to use it more (hooray!). Pros: It’s pros on a standard rocker is the motion by itself, my baby likes continuous and predictable movement, with increased intensity so this machine is perfect for us. The little balls at the top even though simple, are great for his current level. You can then turn over to colour at later stage once their vision develops. Would be nice to buy an attachment for later development tops for more engagement. Compact for its design Parts are removable for machine washing The app is user friendly and good to change speeds if in the kitchen for example, rather than having to go to the base control panel

Con: The toy arm attachment is rather flimsy and I can see a toddler breaking this easily

Overall, enjoying this purchase especially as my baby warms up to it more.

So Excited for nothing – Please read the 1-3 star review and you will find that the quality of the rocker does not last long. Also go onto their Facebook page and you will just how many people have the same issue with the rocker. Honestly wish I did that before I bought it ! In my case I bought the rocker in advance for my little one due in June (who is still not here) no… Read more

baby has even been in it and it is already not working !!! We owned the rocker for 6 weeks! You don’t get a new one under warranty you have to ride out the warranty process for a new base or part even though the product is priced over $400 and not have the rocker. (The staff at baby bunting were however very nice and helped us the best they could) Honestly not worth the hassle especially considering it is a substantial amount of money. Considering getting the Nuna Leaf which is solely of momentum rather than electricity/technology. Don’t waste your time in having this product otherwise the product will waste your time !

Awesome chair to help mums get a few minutes – Pros: - you can put them in from birth which is helpful if you need a minute to shower or go to the bathroom - Bub was really fond of the mobile especially with its different patterns - very durable because of the hard shell seat - the rocking did put him to sleep a few times - reasonably transportable within the house (the Base is a bit… Read more

heavy) for when you need to put it in the bathroom while mum takes a shower

- it helped having a seat Bub could sit in while we ate dinner next to him and he could see us

Cons:

- it's expensive for the function..

- we use the auto rocking 1% of the time

- the speakers are really bad

- the different rocking styles didn't seem that different

All in all, it's a lifesaver as a seat! When he got older and could sit upright we used the high chair for the same purpose. But for the price, I'm not sure if it's worth it as we didn't use the rocking function much. But you do what you have to! We got it as a gift from friends and we are super grateful.

Cannot live without this – This was a lifesaver with my first born, we only hired but I’ve purchased my very own this time round because their is no doubt in my mind that when mumma needs to do something baby will be so content Show details

I don’t know how I managed 3 kids without this genius product – I’ve just on sold our Mamaroo 4.0 as our daughter has hit the weight limit. We got so much value out of it though. Several seating positions - you can lay them down or have them sitting up at various angels. 5 different swing setting - They can go in a circle or kangaroo hop for example. Also 5 different speeds. Sometimes a super gentle swing is… Read more

enough, sometimes when they’ve had a big day and are really unsettled, a faster swing is better. It also vibrates intermittently whilst swinging which emulates the vibrations whilst in a car seat. I know not all babies like that but all of my kids have fallen asleep easily in the car so this swing has been wonderful for us.

So bad – This item is ultra expensive garbage. It doesn’t connect to phone. The app is confusing and impossible to set up. You can’t even use the control panel to use this device. Stay away. It’s overpriced landfill

They don’t stand by their product! – Save your money, buy a cheap swing so you won’t be upset when it breaks. We spent over $400 on this swing only to have it completely break down after 5 months use. You will get the complete run around with Mamaroo. They will Blame your house wiring, your babies weight, his height, him moving too much in it, uneven surface, Until you get burnt out… Read more

from dealing with them and just give up. Sad companies like this don’t support their “premium” priced products. Hope they go out of business!

Overated Baby Rocker – I purchased two of these on facebook marketplace when I had twins. Both in excellent working order, one had never been used and was still in the box. I am 18 weeks in and they have both slowly broken down. As the boys have gotten heavier they start to make a clunking noise. I have dismantled and put one back together to try realign the plastic… Read more

cover and it lasts for a short while but comes back eventually. Only takes the slighest mis alignment to start again. Now the second one has started doing the same noise. Rubbish. Regret buying them and glad i didn't pay full price! Boys don't even seem that impressed by them. The noise of them stresses me out which is not what i need right now!

A great swing but over priced – I bought this for my last baby. I expected something that expensive would have a better mobile , and also accommodate baby for longer. My baby did enjoy the swing but I feel there are comparable units on the market for a more budget friendly price.  Show details

Don't waste your money if planning on having a second child – Used for first child and stored away inside the original box in a spare bedroom for a year and a half. After finding out we were expecting a second child, we started setting up the nursery and noticed the Mamaroo didn't turn on. Contacted Customer Service and they pretty much said your out of luck and that the warranty is only for 1 year. Spending $400 for 1 year is a really great deal!! Good product for 1 year.  Show details

So noisy! – The motor is very loud, the sounds it can play are poor quality, and the mobile doesn't even move. Definitely not worth the money. Save your bucks and go for a trusted Graco or Fisher Price rocker.  Show details

Amazing! Every parent needs one – I was given a Mamma Roo and i only regret not getting one sooner. My 13 week old spent an hour in it then slept for another hour while in it. Normally only falls asleep in my arms. I would recommend this to any parent Show details

A lifesaver for any new Parents – I couldn't speak more highly of our 4moms Mama Roo it was an absolute lifesaver, giving me time to get jobs done around the house or giving me time to shower. It was also wonderful at helping to sooth my baby to sleep, she absolutely loved it. I have recommended this product to all of my friends. Show details

Absolute garbage – I purchased a momaroo4 and set it up for our babies arrival. It worked fine when we set it up. 2 weeks later we came home with our baby and it would start and immediately stop with a flashing screen. After trying to get a replacement from their rather rude customer service agent, we managed to get the retailer to accept a return without the… Read more

box. With a 5 day old baby a trip across town is no easy feat. We were concerned about the build quality but were convinced by friends to try a replacement.

The replacement arrived today and after putting this item together for a second time, the darn thing squeaks like nothing I've seen before. The noise is absolutely infuriating and obviously this one is also defective.

Garbage product and terrible customer service.

Best swing ever!! Will not regret buying!! – I used a mamaroo with my 3 children for 6+ months each... it was an absolute lifesaver! It had a small footprint, love the different sounds and modes for the motion- and just an all round excellent swing! Was a little sad when I recently sold it, but my newborn/baby days are over! Would definitely recommend to anyone looking for a great swing and some peace and quiet!! Haha Show details

So so – It's ok to keep my baby semi distracted for 30-40 mins.. that's about it.. was hoping she will nap in it, but no luck. She happily poos in it tho. Got ourselves an expensive potty!! Do not expect magic!

Love it – We started using the Mamroo from the first week my son was born. He is now 3 months old and still loves it, he even has his bottle in there now. It has been a lifesaver when I want to quickly get something done around the house. He is usually happy to sit in there while it rocks him, and he loves checking himself out in the mirror attached to the… Read more

mobile. Love that you can zip out the seat and throw it in the wash. The only thing I dislike is the fabric..things always get caught in it and pulled out a couple threads.

Totally average product for the price – I bought my Mamaroo from The Amazing Baby Company at a baby expo. Firstly, their customer service isn’t great. I was told that you can buy the product covers in ‘lots of different colours and patterns’ but you can’t get extra slips ANYWHERE in Australia at the moment. Stock has supposedly been coming in for months. As a result, I do feel I was… Read more

lied to in order to make a sale.

For the product itself it is totally average which considering the price is disappointing. I thought I would love this product but I have found it the cons outweigh what I like.

The pros are mainly in the design - sleek and modern. The seat cocoons around the baby and the black and white mobile that can easily flip over into the colours is great.

The cons ....

It is very heavy and bulky - difficult to move around especially when you’re holiding a baby. For me, if didn’t work for a newborn. My daughter just looked squished and awkward because she was so little. It’s better suited to older babies who can support their neck.

The seat does not recline all the way back making it not great for newborns or sleeping.. if my daughter is asleep she will wake instantly when I put her in because she’s still slightly upright.

It is SO noisy. The movement is supposed to be soothing but again it would wake my baby because it was loud and the movement feature was jerky and fast so would always jolt her awake.

The plug for the MP3 is awkwardly short. For the price I would expect a Bluetooth feature to play music. Same for the mobile, even though the colours are great having to spin it constantly isn’t convenient. For the cost I’d expect something automatic.

The wire for the power isn’t very long and I have to use an extension cord which is messy and another cost to make this product work.

The seatbelt has no padding or cushion around the tummy area so digs into my daughters skin.

Overall it’s an okay product but I wouldn’t recommend it. For the cost I was expecting so much more. There are better and cheaper alternatives on the market.

Don’t get one! – This swing was great. Until it stopped working after 4 months. Then when I contacted them they told me it’s because my baby has outgrown the swing because he can roll in general, not him doing it in the swing or anything. Without even having seen him and his weight being still under the “limit”. Even though that has absolutely nothing to do with my complaint. Compete waste of money. And their customer service is atrocious!

MamaRoo – I ordered the MamaRoo off catch of the day. It was much cheaper than the store prices. It was easy to set up and also the dissemble too which is great For storage. My granddaughter didn’t like at first. But once she hit 2 months old she’s enjoying it more and more.

Couldn't have lived without it – I had my eye on the mamaroo for my first baby but couldn't justify the price. When my second was due to be born just 18 months later this was the first thing i purchased, i knew id need it with a newborn and 18 month old. It lived up to all my high expectations and more. My baby was able to stay somewhere safe and happy while i chased around my… Read more

toddler, she happily snoozed in full view, loved the heartbeat sounds and when she got older loved the music id attach, shed happily dance away in there while watching us.

Highly recommend, especially for siblings close together!

It's as good as me holding the baby – It has so many movement types, the baby appears to like it more than me. It was expensive compare to other rocker, but this is more than a rocker. Also, a calm baby is just priceless. Love seeing my baby enjoying a toy for more than a few days. We use it to put baby to sleep when she had a exciting day.

I love it – It’s definitely expensive but I love it. You might take in consideration to buy it second hand if in good conditions as you can only use it for the first semester. The first few days my baby was crying when I was putting her in there but I didn’t give up and after a few tries she started to love it as well. We can enjoy breakfast, lunch and dinner… Read more

with her very relaxed in the Mamaroo. Also, we are really happy with the app that allow you to control remotely mood and speed.

Crap, straight out of the box – I was so excited to finally get my mumaroo after a months wait but that excitement turned to utter disappointment when straight up whilst putting it together I noticed the zip was missing a zipper tooth and was jamming, what happens when the big plastic zips loose teeth, they split open, which would allow bub to fall straight through. Not only… Read more

that the stitching on the plush seat was terrible, messy and the edge material had an edge sticking out that was sewn over before being tucked in? Do they not have quality control? I then thought I'd test the base and man the static is awful, you can nearly hear it's preset noises over it then even when no sound is playing you still hear static, and a ticking sound. I tried it in another lower point thinking it might he that but nope, same issue. For a $500 unit this is just not acceptable, I feel robbed. Now I have to pay postage to send it back to the company I bought it from to get a refund, far from happy.

Best rocker out there – Absolutely loved this rocker from the day we brought bub home. So comfortable and safe for baby & adjustable so baby can lie down or sit up more. With a washable cover makes it easy to keep clean. I will definitely keep this one for my next baby it is perfect.

Okay but not great – This has quiet and lovely flowing movements unlike some of its jerky and noisy competitors. It looks really impressive. For our family it was far more appealing to the adults than our baby. You either have a baby who loves this kind of thing or you don't and mine was the latter kind so it was a costly exercise!

Cant put a price on my sleep! – My little one is 3 weeks old and loves her mamaroo ! She suffers from reflux and gets quite worked up..but i just put her in mamaroo when everything else fails and she will be asleep in 5 mins! Definitely Recommend it to everyone with a real fussy baby

Mee – Bub never liked it when little and cried no matter what setting or noise. By the time he got ok with it at 4 months, the seatbelt dug into his back and sides. Waste of time, money and space in the lounge room. The hand me down $40 bouncer has had a million times more use and is portable.