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Australian Moulding & Door Company

Australian Moulding & Door Company

4.8 from 191 reviews · View Statistics
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Listing monitored by Australian Moulding & Door Company

Reviews

4.8
191 reviews
  • Product Quality
    4.9 (175)
  • Return Claim MadeYes (0) · No (162)
  • Customer Service
    4.8 (173)
  • Job Satisfaction
    4.8 (126)
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  • Verified

Good service .. good looking ladies at reception

published

Needed custom skirts and arks done , you guys are great.. ladies at reception are super help full . Thanks again guys..

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with Australian Moulding & Door Company

Product is good match to existing , thanks

published

Some skirting was damaged on delivery ,but able to be used in shorter areas , but otherwise all un damaged with neat Finnish.

Product Quality
4/5
Customer Service
4/5
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TJC
TJCGreater Melbourne (Outer), VIC
  • 5 reviews
  • 4 likes
  • Verified

Great customer service and product

published

Carol provided excellent customer service and really helped us out from a timelines perspective, highly recommended. Product is really good too.

Thanks,

Tony C

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with Australian Moulding & Door Company

  • Verified

Great Product - Matched our skirting boards

published

Was able to meet our requirements in a great timeframe and matched really difficult to find skirting boards. Were able to accommodate a small order.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with Australian Moulding & Door Company

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Tal
TalGreater Melbourne (Inner), VIC
  • 4 reviews

Another amazing work

published

Amazing service, price and product. Wouldn't go anywhere else and will definitely recommend. when I couldn't find the right profile for an Victorian house the company managed to fit through skirting profile perfectly.

Product Quality
5/5
Customer Service
5/5
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Campbell O
Campbell OMelbourne
  • 2 reviews
  • Verified

Good Job

published

Easy to Contact & Deal with. Quick turnaround on Pricing. Delivered product on time.
Quality of supplied Product is excellent. Packaged well for transport, even for rainy days.

Product Quality
5/5
Customer Service
4/5
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Review collected in partnership with Australian Moulding & Door Company

  • Verified

Fantastic service. Great products.

published

From the moment I contacted Australian Moulding Company, I experienced helpful courteous positive staff who helped me with samples and guided me through the order process. There was a range of great product options for me to choose from. My final order arrived in a prompt manner and was high quality in both the timber and the finish. Outstanding value and customer service. I am so pleased. I highly recommend Australian Moulding Company.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with Australian Moulding & Door Company

  • Verified

Skirting and architrave to match existing.

published

Good range of products and was able to get same profile. Great product to exact specs. Easy pay and pick up.

Incentivised Review No
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Review collected in partnership with Australian Moulding & Door Company

  • Verified

Quality and time frame

published

Quality and timeframe was perfect and ideal for me, would use again. Was on time and i have nothing bad to say

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with Australian Moulding & Door Company

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StC
StC
  • 2 reviews
  • 3 likes
  • Verified

Perfect match!

published

Awesome, friendly service and a fabulous product! Matched our existing doors perfectly and were ready in 2 weeks at half the price we were quoted elsewhere

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with Australian Moulding & Door Company

  • Verified

Skirting to match existing

published

The service was first class and the products were exactly matched to the samples that i provided.
i would not hesitate to use AMC in the future.

Incentivised Review No
Return Claim MadeNo
Store LocationBayswater, Victoria
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Review collected in partnership with Australian Moulding & Door Company

  • Verified

high price for a small order

published

I am not aware that the cornice moulding was available through a retailer... if so why do they not let the customer know? That they have minimum 'set up costs' is understandable, but they are rather expensive.
Picked up the moulding one day(with a fuss about cutting them in half for me despite being told at ordering stage that this would be okay) and then received a call the next day to say that they were ready for pick up i.e. poor internal communication.

Product Quality
4/5
Customer Service
2/5
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Review collected in partnership with Australian Moulding & Door Company

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Tanya
TanyaGreater Melbourne (Inner), VIC
  • Verified

Great experience

published

Only required a small order. Sent email query which was responded to quickly. After various questions from me (which were all answered ) I placed my order which was ready in about 3 weeks. Will definitely go back if I require anything else.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with Australian Moulding & Door Company

  • Verified

Opinion

published

If your dealing with trades people a lot of the time trades people find sending emails from site an inconvenience. If someone calls and says I need this profile in x amount of lengths and this profile in x amount of lengths that's a pretty simple order to me. The fact that you require an extra email saying "Yes i accept this quote" is a pain.

Not to mention after me doing this my order wasn't processed at the time and i had to call back a few days later to find out what happened and someone else had processed it.

Unless its a complicated expensive door or something out of the ordinary to do this for simple orders is a pain.

Product Quality
5/5
Customer Service
2/5
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Review collected in partnership with Australian Moulding & Door Company

Scotty
ScottyMetropolitan Adelaide, SA
  • 3 reviews
  • 1 like
  • Verified

Website pics wrong, now 6 weeks and still do not have product. Dud.

published

Ordered 2x5.4 mouldings from interstate..given it was a small order it took 3 weeks, only to get product not as pictured. Wanted to charge $350 to freight to Adelaide for something 2.7mx9cmx9cm weighing 15kg. Used my carrier...$180. Wrong product arrived, agreed to correct. "Shipped" on the 14th April, now it is 24th and it still in Melb freight company. CoVID excuse worn out....Now 5 weeks since original order made.

Product Quality
2/5
Customer Service
3/5
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Review collected in partnership with Australian Moulding & Door Company

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