Australian Moulding & Door Company

Australian Moulding & Door Company

 Verified
Australian Moulding & Door Company
4.8

191 reviews

PositivevsNegative
97% · 1855 · 3%

Return Claim MadeYes · No
Product Quality
4.9
Customer Service
4.8
Job Satisfaction
4.8

Reviews

191 reviews
James
James
  Verified

Good service .. good looking ladies at reception

Needed custom skirts and arks done , you guys are great.. ladies at reception are super help full . Thanks again guys.. Show details
Rod
Rod
 

Product is good match to existing , thanks

Some skirting was damaged on delivery ,but able to be used in shorter areas , but otherwise all un damaged with neat Finnish. Show details
TJC
TJCGreater Melbourne (Outer), VIC9 posts
  Verified

Great customer service and product

Carol provided excellent customer service and really helped us out from a timelines perspective, highly recommended. Product is really good too.

Thanks,

Tony C Show details

Joe
Joe
  Verified

Great Product - Matched our skirting boards

Was able to meet our requirements in a great timeframe and matched really difficult to find skirting boards. Were able to accommodate a small order. Show details
Tal
TalGreater Melbourne (Inner), VIC6 posts
 

Another amazing work

Amazing service, price and product. Wouldn't go anywhere else and will definitely recommend. when I couldn't find the right profile for an Victorian house the company managed to fit through skirting profile perfectly. Show details
Campbell O
Campbell OMelbourne2 posts
  Verified

Good Job

Easy to Contact & Deal with. Quick turnaround on Pricing. Delivered product on time.
Quality of supplied Product is excellent. Packaged well for transport, even for rainy days. Show details
Product Quality
Customer Service
Job Satisfaction
Julie Wilson-Oakes
Julie Wilson-Oakes
  Verified

Fantastic service. Great products

From the moment I contacted Australian Moulding Company, I experienced helpful courteous positive staff who helped me with samples and guided me through the order process. There was a range of great product options for me to choose from. My final order arrived in a prompt manner and was high quality in both the timber and the finish. Outstanding value and customer service. I am so pleased. I highly recommend Australian Moulding Company. Show details
Barry
Barry
  Verified

Skirting and architrave to match existing

Good range of products and was able to get same profile. Great product to exact specs. Easy pay and pick up.
Nathan
Nathan
  Verified

Quality and time frame

Quality and timeframe was perfect and ideal for me, would use again. Was on time and i have nothing bad to say
StC
StC4 posts
  Verified

Perfect match!

Awesome, friendly service and a fabulous product! Matched our existing doors perfectly and were ready in 2 weeks at half the price we were quoted elsewhere Show details
Product Quality
Customer Service
John Irvine
John Irvine
  Verified

Skirting to match existing

The service was first class and the products were exactly matched to the samples that i provided.
i would not hesitate to use AMC in the future. Show details
Damian
Damian
  Verified

high price for a small order

I am not aware that the cornice moulding was available through a retailer... if so why do they not let the customer know? That they have minimum 'set up costs' is understandable, but they are rather expensive.
Picked up the moulding one day(with a fuss about cutting them in half for me despite being told at ordering stage that this would be okay) and then received a call the next day to say that they were ready for pick up i.e. poor internal communication. Show details
Product Quality
Customer Service
Tanya
TanyaGreater Melbourne (Inner), VIC3 posts
  Verified

Great experience

Only required a small order. Sent email query which was responded to quickly. After various questions from me (which were all answered ) I placed my order which was ready in about 3 weeks. Will definitely go back if I require anything else. Show details
Andrew
Andrew
  Verified

Opinion

If your dealing with trades people a lot of the time trades people find sending emails from site an inconvenience. If someone calls and says I need this profile in x amount of lengths and this profile in x amount of lengths that's a pretty simple order to me. The fact that you require an extra email saying "Yes i accept this quote" is a pain.

Not to mention after me doing this my order wasn't processed at the time and i had to call back a few days later to find out what happened and someone else had processed it.

Unless its a complicated expensive door or something out of the ordinary to do this for simple orders is a pain. Show details

Product Quality
Customer Service
Job Satisfaction
Scotty
ScottyMetropolitan Adelaide, SA4 posts
  Verified

Website pics wrong, now 6 weeks and still do not have product. Dud

Ordered 2x5.4 mouldings from interstate..given it was a small order it took 3 weeks, only to get product not as pictured. Wanted to charge $350 to freight to Adelaide for something 2.7mx9cmx9cm weighing 15kg. Used my carrier...$180. Wrong product arrived, agreed to correct. "Shipped" on the 14th April, now it is 24th and it still in Melb freight company. CoVID excuse worn out....Now 5 weeks since original order made. Show details
Product Quality
Customer Service
Job Satisfaction

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