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Australian Moulding & Door Company

Australian Moulding & Door Company

4.8 from 104 reviews

Reviews

4.8

104 reviews
5
(86)
4
(17)
3
(0)
2
(1)
1
(0)
  • Product Quality
    4.9 (98)
  • Return Claim MadeYes (0) · No (94)
  • Job Satisfaction
    4.9 (69)
  • Customer Service
    4.9 (98)
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  • Verified customer

good to work with

published

Staff were very helpful, website had a good layout, company was good to work with, product was exactly as i ordered .

sometimes its a bit hard to find 30 words.....

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store Locationbayswater
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Review collected in partnership with Australian Moulding & Door Company

Rob L.

Rob L.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Great service

published

I found tge staff very helpful. Solved for my unusual architrave style in minutes and follow up was excellent. Only issue I had was, I found the delivery fee very expensive but that may be due to Covid.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationCroydon Victoria
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Review collected in partnership with Australian Moulding & Door Company

  • Verified customer

Great to deal with

published

Turned up well packed very happy with the product few chips I want a couple length other than that very high quality of hardwood moulded architraves could be stained the quality is that good.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationMelbourne
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Review collected in partnership with Australian Moulding & Door Company

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  • Verified customer

Very timely service.

published

All communications and followup was done in a timely and professional manner. The customer service team made it easy to order from Australian Moulding and Door Company so no need to go anywhere else. The order was delivered to a country address so there was a little confusion on delivery times and forklift access but was resolved. Very good company to deal with.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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Review collected in partnership with Australian Moulding & Door Company

James K.

James K.Greater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Excellent customer service

published

The consultation was knowledgeable, quick and efficient. Email follow-ups were also quick to reply. Highly recommend, our order was perfect, and thank-you for doing it all for us during Covid-19.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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Review collected in partnership with Australian Moulding & Door Company

  • Verified customer

Excellent service

published

I am an amateur DIY’er but was supported through the process of getting the exact material that I needed through regular email contacts. I was delighted with the end product and am extremely grateful for the service provided.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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Review collected in partnership with Australian Moulding & Door Company

Jill

JillGreater Melbourne (Outer), VIC

  • Verified customer

Excellent customer service

published

I found the sales team very easy to deal with and they offered fantastic service, quick turn around on quotes and very accommodating with delivery process. I would certainly be using them in the future and would recommend them to others.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationBayswater, Victoria
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Review collected in partnership with Australian Moulding & Door Company

Mick

MickGreater Melbourne (Outer), VIC

  • Verified customer

great service

published

Matched required arc and skirt profiles to a "T" and came up with the goods quicker than the quoted lead time.Very happy overall with the service,quality and production time from the team at AM&DC

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store Locationbayswater
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Review collected in partnership with Australian Moulding & Door Company

  • Verified customer

Excellent products.

published

Excellent products. Huge variety to choose from, so your skirts and architraves are almost exclusive to you and no one else. Great communication with staff. Ready and delivered when scheduled.

Customer Service
Product Quality
Job Satisfaction
Store LocationBayswater
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Review collected in partnership with Australian Moulding & Door Company

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Gazman

GazmanGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

MDF architrave moulding

published

I ordered MDF architrave moulding and customer service (Maddi) was awesome. I would recommend anyone to contact Australian Moulding & Door looking for speciality moulding. The finished product was high quality.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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Review collected in partnership with Australian Moulding & Door Company

Vikki

VikkiGreater Melbourne (Inner), VIC

  • 3 reviews
  • Verified customer

Happy customer

published

So happy to deal with Australian Moulding & Door Company. This was such a tough time for our project with "lockdown" due to Covid-19. Order placed online, response was super quick, order placed and ready for pick up within 10 days... super quick. Fabulous service from everyone involved. Loved the quick responses to any email or enquiry. I would highly recommend this company to anyone, and would happily purchase from them again. Thank you.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationBayswater
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Review collected in partnership with Australian Moulding & Door Company

Victor

VictorGreater Melbourne (Metropolitan), VIC

  • Verified customer

Just what the doctor ordered

published

The reproduced product in hardwood was exactly as the original part. There was no minimum quantity ,so the required amount
could be ordered for the restoration without excess. The service was polite and punctual .
Will recommend and use again
Victor

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationVictoria
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Review collected in partnership with Australian Moulding & Door Company

Emily

EmilySydney

  • 3 reviews
  • Verified customer

Solid and beautifully crafted

published

The doors arrived within the specified time frame and were delivered with care. They are the right sizes and built well. Communication was very easy. Would use this company again.

Review collected in partnership with Australian Moulding & Door Company

happy valley

happy valleyGreater Melbourne (Metropolitan), VIC

  • 9 reviews
  • 16 likes
  • Verified customer

Room for improvement

published

The order was a small one for skirts and architraves from their standard colonial range. The ETA was 4 weeks from the order and then they were delayed another week. Had I known I would have gone to Bunnings or Mitre 10 to order. They also charge $100 machine set up for each mould. I ran short so ordered some from Mitre 10 - 3 days turnaround and significantly cheaper.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBayswater
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Review collected in partnership with Australian Moulding & Door Company

JoeK

JoeKMelbourne

  • 2 reviews
  • Verified customer

Great experience. Couldn't fault the service or the product.

published

I can highly recommend this company. The entire experience from placing the order to receiving the product was easy and pleasant and the skirting board that I purchased was top quality. Couldn't ask for better service and I will definitely be buying from them again and I will also be sure to recommend them to others.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBayswater Vic.
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Review collected in partnership with Australian Moulding & Door Company

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  • Verified customer

Efficient and great delivery

published

made a custom porthole door for our renovation. Communication was great, everything was checked with me before proceeding and the builder was very impressed by the results too!
Would use them again.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with Australian Moulding & Door Company

G....b

G....bHobart

  • Verified customer

Excellent and would highly recommend.

published

Fantastic products at very reasonable prices. i thought i would never able to match up our existing arcs and skirting , however the match is spot on and they look great...

Customer Service
Product Quality
Job Satisfaction
Store LocationBayswater
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Review collected in partnership with Australian Moulding & Door Company

Stuart

StuartVictoria

  • Verified customer

feature doors

published

fantastic feature doors, great manufacture turn around
my project had existing doors more than 15 years old that where from aus mould,
the new ones are an exact match.
very happy with the outcome.
thanks team..

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store Locationhead office in bayswater
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Review collected in partnership with Australian Moulding & Door Company

  • Verified customer

Good product. Good service.

published

Staff were very helpful with assisting getting my requirements ordered. The final product was spot on. I had some doors made to match existing and they do perfectly. The archs and skirts i chose were manufactured very promptly also. The only issue I have is there excessive fees to "setup" one product worked out stupidly expensive compared to me making it. The rest however was great.
Just Dont order short runs!!!!!

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationBayswater
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Review collected in partnership with Australian Moulding & Door Company

  • Verified customer

Excellent quality and advice

published

I was unfamiliar with frames and mouldings. I required an exact match of something I had to replace at home. Tay was great to talk to and took the time to understand and give options, even guide me over the phone on how to measure and looked over photos before I went to meet in person. It took the full 7 business days to make. Thanks for your help we were very happy with the result.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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Review collected in partnership with Australian Moulding & Door Company

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