Reviewer Photos & Videos
What a fantastic product you guys deliver
We recently had a Contemporary studio installed to use as a office/outdoor entertaining area, it is just fantastic, we spent a lot of time looking at every imaginable option on the market and this studio stood out from the competitors by a long way with its style, build quality, price and dealing with a long standing reputable company, this option was in a league of its own, Sam and his team who did the install went above and beyond, taking great pride in their workmanship and care of our property/surrounding gardens, this is our third Aaron's product and I would highly recommend to others, plenty of other cheap options on the market but if you want something of quality that will last Aaron's is the only way to go.
Very Satisfied with the result!
Working with Aaron's team was really simple and stress free experience, from planning to finish. I love my timber deck and my wife is still excited with her new "Tea House". Will definitely recommend Aaron's Outdoor with out hesitation.
Best service, great price, handmade and super quick delivery
We bought a beautiful cubby house for our sons birthday, not only did the guys hand make and deliver with in 4 days, but when we couldn’t put it together, they came back and put it together for us. Wonderful customer service, super easy to deal with. And great communication throughout the entire process. Built with great materials, and completely weatherproof! Couldn’t recommend these guys enough!
Finally free from our little monsters.........yahoo!
Great team to work with.........great installation team..............great product.........overall just great. The team at Aarons Outdoors made the whole process stress free. There was no sales pressure and the price was comparable to other suppliers. The quality of the end product is very good and FYI Im a quality engineer for a large construction company. I wouldn't hesitate in purchasing a cubby house again or any other products that Aarons Outdoors sell.
Perfect for our Children!
We love our new Cubby!! The Installers were fantastic and went above and beyond thinking of all the things needed to fit our ELC setting! Amazing, easy and no fuss!
Great Bali Hut supplied and installed
Installers did a great job. Took all rubbish and cleaned up after themselves. I got 4 quotes and found Aarons to be the second cheapest. They could do it straight away, rather than 2 to 3 months wait others suggested. One week later, we have a beautiful Bali Hut in our backyard. Very happy with it, will highly recommend Aaron's Outdoors
Gazebo..for a small backyard
From the quote to the end build it was a pleasure to do business with Aaron’s Outdoor Adelaide. The style and material is perfect for the area. Thanks Pete, Jason and Max.
The team at Aarons are great!
From the sales process through to the build, the team at Aaron's have been outstanding. I am so happy with the cabin! It's even better than expected. It's the perfect home office.
Best Cubby house EVER
Cubby is so much more than I expected. The wood is beautiful, the guys who put it up were lovely, the team at head office were great and communicated well throughout the entire process. Highly recommend these guys.
Great service and product!
The Windsor Garden's team built us a fantastic swingset for our new centre! They were very easy to work with - fast communication, and great flexibility with dates and times. Strongly recommend!
My garden is now a sanctuary.
Having just moved into a new house the day before COVID-19 lockdown I had no idea how I was going to fix immediate and longer term areas of my new garden which I could not do myself. I had two small dogs that needed to be secured before I could bring them home as there was minimal fencing. I also had collection of very large plants that I had collected with my family and potted to be established in my new home before I lost them. The best thing I ever did was contact Aarons outdoor as in aaronsoutdoor.com.au and spoke to the lovely Ziah who...is a qualified garden architect. Within days I had a fence up that was perfect and a plan to move forward over the next weeks to make my garden exactly as I had imagined it. They made sure that each step was staged to meet my budget. Over the next weeks I met Ian, who oversees sales and his amazing group of staff who were a pleasure to have at my home. I have never met such a respectful and professional group of young people. My garden is now almost finished, and I have had many comments about the crew and the finished product from my neighbours. I would like to personally thank. Ziah, Ian, Andrew, Taylor, Dean, Jack, Harrison and George for making my new home the sanctuary I was looking for. Contact them you will not be disappointed. Jen
Great studio, exactly what I want at my backyard! Big thanks to Steve and Aaron outdoor living staff
I am so happy and enjoy with my backyard studio, it can be use as multiple functions room. It was installed by Steve from Aaron outdooring living Marsdenpark team within 2days last year, since then I have painted and now it is turn into my favourite room.
- Verified customer
I wish I could give a negative rating
Beware of these guys. They will agree to do whatever you are after initially. They will get you to apply for the finance and get it approved. And at the very last moment, they will cancel saying that they don’t have enough staff to do it or they can do it if they had built the structure themselves.
Don’t trust these guys. They will make everything fall apart at the last moment not to mention the very poor communication these guys have.
You have to chase them to get a response back!!
Making wishes come true
A huge THANK YOU to Pete and the team at Aarons Outdoor.
I had the absolute pleasure in working with Pete organizing a Cubby House on behalf of Starlight Children's Foundation for a special little girl.
The ease, professionalism and communication was top notch and I highly recommend Aarons Outdoor to anyone.
Thank you for making a little girls dream come true, Pete, Jason & Max.
Frances Palfi Wishgranting, Starlight Children’s Foundation
Excellent cubby house - like an extension of our home!
The kids are over the moon with their new Taj Mahal cubby house! We asked Glenn and his team for something a little different from stock: add a secret entrance, trapdoor and enclosed lower section.
The 2 installers were excellent, polite and listened and actioned slight changes during the build. Can’t be happier with the final product. Now to let it weather for a week or so and it’ll be time to paint it to match the house!
Planned well, good communications and excellent execution of build. Able to accommodate customisation of a quality product. Multiple finish options are available that allow end users to customise the cubby houses purchased.
Very happy indeed.
The best cubby house ever!
We wanted a Hampton’s style cubby for our daughters 4th Birthday. Steph & the team at Aarons made our wishes come true. We had many phone calls along the way, to make amendments to our order & nothing was ever any trouble. Thanks Aaron’s!
The reviewer stated that an incentive was offered for this review
Fantastic quality play equipment for kids.
We have purchased many of the quality play equipment items from Aarons Outdoors and it has all be delivered and installed efficiently. The kids are so happy with the recently installed monkey bars. Thanks again guys!
Small Deck and Pergola (Aarons Windsor Gardens)
Thank you so much for completing our small deck and pergola. They are perfectly suited to our small space. Your service was outstanding from start to finish Peter, Jason and Max. We will now be able to add the finishing touches to our outdoor area. John and Trish, Tea Tree Gully
Questions & Answers
My daughter in Sydney (I am retired and live in Canberra) has just bought a Manor cubbie house from you for her 2 and 3 year old sons, and has asked me to pick it up, assemble it, and paint/stain it, possibly with assistance from my son. She is planning on me picking it up early in the morning, in late Dec, and then assemble it while the kids are in playschool. I have a 2008 HiLux and an 8 ft by 5 ft trailer, and I am assuming this should be ok to transport it to her house in West Pymble.
I would be grateful is you could send me a copy of the assembly instructions to the email address below, and what tools I would need to assemble it, and any other advice you might consider pertinent so I can familiarise myself with the product before I pick it up. I am reasonably competent in construction of most things, having built pergolas, garden sheds and other things around my house.
Finally, she has not ordered an Elevation Package, but could you please advise the costs and benefits of it, as I may add this as a Christmas present.
Meaghan D.Aarons Outdoor
Hi David. Thanks for getting in touch. Product Review has deleted your email address in order to respond, so can you please contact our Marsden Park store and they will forward the assembly instructions and advise on elevation heights, costs and benefits. Regards, Aarons :-)
Why do customers pay up front before delivery and installation?
I’m a bit worried about some of these reviews.
Can aaron’s Guarantee that my cubbie will be properly installed next week and that product is good and I will have No problems? I’m feeling a bit vulnerable...
Meaghan D.Aarons Outdoor
Hi Bronwyn. Good question. There isn't a specific requirement for you to pay prior, it would just depend on the individual stores process. Generally, we call to confirm the date and time of install with the customer, and at the same time, collect any remaining monies. This avoids having to chase monies after the fact, and assists us to not forget to collect monies. If you are feeling worried, then the best course of action is to contact the store you purchased from and ask whether they would be happy for you to pay for the installation on the day, once completed. I'm sure they would be happy with that. And to respond to your other comments, I agree that reviews in this forum are terrible. Unfortunately, our stores have not been active in asking for reviews from the many happy customers we do have. As I have responded to other reviews, Aarons have 10 installation teams around Australia (more at Christmas), who install in 50-100 backyards every week - and nearly everyone is happy with the end product. Only a very small minority are not, and use these sites to vent their frustrations, sometimes without even discussing it with our stores prior. Our stores are 100% behind ensuring our customers are 100% happy. Yes, sometimes things don't go perfectly to plan for whatever reason, but we will fix any issues to your satisfaction. I hope this has alleviated some of your concerns, but more importantly, I hope you are happy with your Cubby install next week - Im sure you will be. And if so, we would greatly appreciate a review here :-) Thanks, Aarons
How come a 2-3 week build of a backyard studio has taken over 4 1/2 months? Still no where near completed. With faulty workmanship and delays galore. Permits were approved by council on 23 Dec 2018. Very unhappy.
Organised through Geelong store. Live in Hoppers Crossing.
Meaghan D.Aarons Outdoor
Hi Susie. Apologies for the frustration the wait must be causing. I have spoken to Mark and he has advised me that the main issue was that the engineered plans had the incorrect timber species listed, which was picked at audit stage, so yes, changes needed to made. And yes, this should have been checked more thoroughly prior to install, but this is not something that has occurred before, so it was not looked at. Mark also agrees that his installers at the time did not complete the works to our general standard, hence why he has now hired some new carpenters that are completing some good work. Mark has advised us today that final inspection is this Friday, which should mean your Workshop will be finalised tomorrow. I do hope you are happy with the final product. Thanks, Aarons
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