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AAT Kings

AAT Kings

3.6 from 52 reviews · View Statistics

Reviews

  • Transparency
    3.1 (7)
  • Customer Service
    3.3 (9)
  • Trip Completed Yes (8) · No (1)
  • Ease of Booking
    4.0 (8)
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Christina
ChristinaHunter Region, NSW

Repetitive Cancellations

published

3 weeks out of our trip they cancel the booked tours in Uluru. Phone calls go unanswered, after waiting 1 hr 17 mins, I hung up, no call back possible.
AND this was the second time AAT Kings cancelled our tours, making us reschedule the whole trip from March to May months ago, to suit their incompetent timetabling. This second cancellation is beyond a joke, especially as alternative dates are a week apart, hardly helpful when you visit for four nights. Entire trip booked through Luxury Escapes, yet cancellations come from AAT Kings.

Transparency
Customer Service
fred
fred
  • 28 reviews
  • 22 likes

Driver

published

Dont waste your time working for them they pay you bugger all and then when they dont want you wont get any work and then dump you after 3 months
they dont care how many drivers they go through
look elsewhere

Customer Service
Incentivised ReviewNo
Trip CompletedYes
David weiner
David weinerGreater Melbourne (Outer), VIC

Uluru tours

published

Our tour guide Kayla shows knowledge and maturity well above her age. The tours of Uluru and kings canyon were made better by having Kayla deliver expert and informative narrative.
AAT, you have a committed and passionate tour guide that enhances your product.
Couldn’t recommend these tours more highly especially with Kayla.
Helen and David Weiner
March 11.2020

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Customer Service
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Jojo
JojoNorth-West & West coast, TAS

Awesome tour with awesome driver

published

Booked a tour of Sydney sights day trip with harbour lunch cruise met all expectations . Ash our bus driver was exceptional !! Always on time .She had great knowledge and never hesitated in answering questions . Would definitely recommend and would book with AAT Kings again !

Transparency
Customer Service
  • Verified

Never turned then fed a load of lies

published
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Customer Service
1 comment
Gary B.
Gary B.

And they didn't turn up for the return either

cathy ryan
cathy ryanSydney, NSW

kakadu

published

we did the 3 day kakadu katherine tour . this trip met all expectations and more could not ask for more info about various place we went and also areas in between stops .. ben our driver and guide was exceptional
not only a great driver but informative and enjoyed his work
there were no hidden costs
highly recommend this trip

Transparency
Customer Service

Expect delays!

published
Transparency
Customer Service

Very good tour to katherine

published

Couldn't find any fault with tour except 15 minutes late being picked up. Bus driver and commentary was very good. Plenty of comfort stops. Would recommend this tour for all age groups.

Transparency
Customer Service

Highlight of my Oz Tour

published

Did the lot around the rock.
All trips excellent. Drivers : guides knowledgable and friendly.
Every single tour started exactly on time.
Meals / snacks were pretty good and plenty drinks available at the sunrise & sunset trips.
The sunset dinner and dark skies talk was exceptionally well organised with superb food and wine.
Kings Canyon was tough in sweltering heat but so worth it.
The fly net was the best $10 I have ever ever spent.
This tour group are probably the best I have ever used anywhere.

Customer Service
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Martin
MartinAdelaide

An unforgettable experience

published

The four days that we spent in the Red Center have been the absolute highlight of our stay in Australia so far. Many thanks to the AAT guides, especially to Jo and Rob W. (Uluru - Kata Tjuta) and Marcus (King's Canyon) for being so friendly, helpful and enthusiastic. We were also impressed by their incredible knowledge. Martin and Renate

Wonderful experience

published

Always on time and helpful. Enjoyed my Uluru sunset/sunrise and KataTjuta. Ghan was not quite as I expected but food and service was great. Very enjoyable few days despite the 44° heat.

  • Verified

Bad customer service

published

Even though they knew about zero visibility on the mountains they still took our money with out advising
Us. Didn’t want to give any compensation.

Kings Canyon- Brilliant tour guides

published

Your enjoyment of a tour has a lot to do with the guides. Jason and Sarah were our tour guides for a AAT King’s day trip (from Yulara) to Kings Canyon. They were the consummate professionals and displayed fabulous teamwork. We had an amazing day. They were very thoughtful around our comfort, worked brilliantly together and gave us so many gems of information. Highly recommend them. Other guides- less so.

A fun day in the Blue Mountains

published

Did AAT Kings Full Day Blue Mountains in Style tour on 20th July. It was the inaugural trip for coach 321, which was spacious and comfortable with plenty of leg room. The tour was interesting and packed in a lot without feeling too rushed. Our driver, Peter, was funny, informative and ensured all the passengers felt included. The river and harbour cruise was a wonderful end to the day. The lights of the Bridge and city from the ferry was magnificent.

Catherine
CatherineMelbourne
  • 2 reviews

Extremely informative AATKing's driver and guide

published

We booked a two day bus trip to Kakadu through Flight Centre Melbourne and were thrilled with bus driver and guide Gordon. He created enthusiasm with his profound knowledge of the environment, wildlife, history, indigenous culture and invited us to ask questions or add to his wide ranging knowledge.

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Questions & Answers

Lexi
Lexiasked

How much is a 10 day tour of tasmania?

1 answer
Kate
Kate

Hi Lexi, AAT Kings have this 10 day tour of Tasmania with pricing, itinerary and details available on their website:
https://www.aatkings.com/tours/tasmanian-wonders/

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