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378 reviews
5 Maxine  · Fast, reliable, knowledgeable, amazing, best medical treatment. Ill be going to them again and again.
5 John  · Excellent in all respects (admin. and GP), thank you so much!
5 katokakala h.  · Practitioner was available and resolve the health issue, showing compassion and walking me through my health issues.
5 Fez  · A very smooth experience, highly recommended. Needed a med cert due to sickness and nurse was able to help, bulk billed
5 Jane  · Very helpful love using Abby health glad I found this service
5 David  · Abby at times can not be on time. But worth the wait. The service is always excellent, easy to set up and use. Highly recommend!
Belinda C.
Belinda C.
  Verified

I have moved to a town with limited doctors! Abby Health was so easy to book, and get an appointment the same day, I have used this service twice now, I highly recommend it.. All appointments have been bulk billed.. Win Win in my view

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Alexandria
Alexandria
  Verified

Honestly, i was a bit sceptical with booking in when i hadn't heard of Abby Health before (until i googled bulk-billed telehealth). But my scepticism was happily disproved. The process was extremely simple and quick. It was only minutes between entering my information, getting the doctors call and getting what i needed.

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Mezzah
MezzahVIC2 posts
  Verified

The practitioners are very helpful, caring and professional. You have the option of seeing the same person on subsequent visits if available. Easy making appointments and short wait times

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Janet
JanetVIC2 posts
  Verified

I needed to speak to a doctor and get a prescription urgently for an infected finger which was extremely painful. I was able to navigate through the process easily and was called within 10 minutes. It was great to have a video call so the doc could see the problem. I was really pleased to be able to get just what I needed without wasting anyone’s time at ED. All bulk billed too which is fabulous, thanks.

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Dirk E.
Dirk E.NSW
  Verified

Abbys AI is a good diagnosis tool and helps the doctor to assist you with medication or other treatments

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MAT
MATVIC3 posts
  Verified

Initially I waited for 30 mins hung up rang again waited 15 mins for one of the practitioners and sent a message that I was unable to get through. Jamie rang me back and I got my consulation so I was happy.

 Follow-up  · Very dismal service .. had 2 logins apparently only allowed 1. Tried deleting them has been unsuccessful. What was supposed to be a 24/48 hour wait now is going into its second week. Script ran out had to take time off work to see a doctor. Very disappointed this time around,

Positive reviews

Bel
Bel
  Verified

First time user and had an excellent experience! Website simple to use, was called at my appointment time, a quality consultation, and I received my script immediately. In these financially challenging times, the bulk billing really topped off the experience.

Paige
PaigeNew South Wales
  Verified

I have always had a great experience with Abby. It's so easy to make an appointment, the doctors have always been kind and thorough. My whole family uses it for medical certificates and scripts and it's such a great alternative if I can't get in to see my local GP.

Katie
Katie
  Verified

Every time I have used Abby it has been incredible service. So quick, efficient, helpful, I cannot believe this service exists and is bulk billed. Cannot recommend highly enough!!

Negative reviews

Georgie
Georgie4 posts
 

Booked a telehealth four days in a row and every time the dr has been so late to the point I had to cancel! I was not in queue any times, some I’d booked an hr in advance. If you book a time it shouldn’t be “you get a call within 45 mins of that booked time” absolutely ridiculous, I get waiting in your house is better than a medical room but it’s… Read more

just false advertising. It’s been over 1.5hrs since I booked this most recent appointments consult (which said 10 mins next booked appt)

CCP
CCP
 

Rude doctors and and can't question or get correct referrals required even after explaining I can be referred by a Gp and don't need a specialist referral to enter that pathway.

T C.
T C.QLD11 posts
 

These guys used to offer a great service. Recent changes to Medicare bulk billing have resulted in fees much higher than those of a traditional GP, making them rather expensive for the service they offer. As an example, my GP would normally charge a $70 gap fee for bloodwork, which included reporting the results. Abby has tried to charge me for… Read more

the initial consult for bloodwork and then a fee to have the results reported. The total cost is $160. Outrageous. I won't ever use their services again

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Recent reviews

Mel
MelQLD
  Verified

Made an appointment online and within 20 mins had received my script texted to my phone with repeats, all bulk billed. Would absolutely recommend and will use again.

Clarice
Clarice
  Fair Incentive Verified

I had a very positive experience with Abby Health⁠� during my video consultation with Dr. Sabah Hammad. The booking process was smooth, and the video call was convenient and easy to access. Dr. Hammad was professional, kind, and attentive throughout the consultation. She listened carefully to my concerns, explained everything clearly, and made me… Read more

feel comfortable and well cared for. I truly appreciate the excellent service and support provided. Highly recommended.

Last guy standing
Last guy standingNSW3 posts
  Verified

Abby is a god send the staff is caring and supportive. If I carnt get hold of my doctor from scripts etc Abby is always there to help. Thank sooooo much to everyone one at Abby and of course every thing is covered by Medicare Thanks sooo much from a very happy customer Kind Regards Rick

Lisa
LisaQLD2 posts
  Verified

Doctors at Abby Health always listen and are always happy to assist me with my regular prescriptions and discuss other health matters that I may had. Very short waiting time for your callback too. I use them regularly now instead of the inconvenience of heading to the doctors clinic.

Bobby
BobbyVIC
  Verified

This is a legitimate bull billed service with qualified competent doctors. I'm a fair dinkum skip that gets shingles. Couldn't get into my standard gp and wasn't willing to wait at a walk in clinic so figured I'd roll the dice with ABBY health. Within an hour of signing up to ABBY I had an e-script sent through and I was at my local chemist… Read more

getting it filled. Doctor was professional and took his time couldn't have asked for a better experience....well maybe make an Android app but that's about it.!

Suzanne M Hurney
Suzanne M HurneyQLD
  Verified

Very professional doctor I was after Ventolin and had a sinus infection and the doctor was very helpful and prescribed the needed medication very highly recommended

Tam W.
Tam W.QLD
  Verified

Had a great experience with Abby Health. The service was fast and efficient, and the doctors were genuinely thorough experts. They took the time to listen and explain everything clearly. Would absolutely recommend.

David K.
David K.
  Verified

The AI interface at the beginning to book your appointment is fantastic. By the time you receive your appointment the doctor has all the details and time is saved. 100% Medicare bulk billed. A Great service.

Harmanpreet
HarmanpreetWA
  Verified

Dr Cliff was very polite and respected throughout the video call . We need more people like him in the community where people feel much safer regardless their profession . Thank you for your service Dr Cliff . God bless you !

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Chantelle M.
Chantelle M.QLD
  Verified

Extremely promt and professional. I received the call within minutes , my situation was urgent and I was able to speak to and easily understand the female Gp who helped me with a prescription.

Bernadette
BernadetteQLD
  Verified

I had a telehealth consult with Melinda from Abby Health and it was a great experience. The appointment was on time, and she was thorough, caring, and really helpful. I felt listened to and well supported throughout. Highly recommend.

Gina
Gina
  Verified

The doctors and nurses are excellent. I got my scripts, blood tests, cardiologist referral as well. Im very happy with the service. First class. I would highly recommend to anyone.

Leah
LeahVIC
  Verified

It was a quick painless experience, and it was fantastic being bulk billed. Having a very active full on toddler the Abby Health app meant that we were trying to battle medical centre waiting room boredom or tantrums. Very happy with the service.

Luke T.
Luke T.VIC22 posts
  Verified

An excellent service with knowledgeable doctors who make sure to check everything. Appointments are on time and easy to make. They don’t just fob you off but listen to your concerns and make sure that you are thoroughly checked.

Myhonestopinion
Myhonestopinion15 posts
  Verified

Fantastic service, I have used Abby Health quite a few times now to get both new and repeat scripts. They bulk bill and it is so easy to use either the App or the website. I highly recommend Abby to anyone needing a Doctor's appointment. Super easy, always polite and call back is usually within 10-20 minutes.

Rachael B.
Rachael B.VIC
  Verified

This is an awesome and easy to use site , absolutely no hassle getting an appointment and the dr was lovely . I fully recommend to everyone , get on it , give it a go you won't regret it

Joshua J
Joshua J
  Verified

These guys are great , nice to have a simple platform with no costs outside of Medicare no hoops to jump threw and straight easy appointments. Will use again every time thanks folks

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