InstantScripts
- instantscripts.com.au
- ✓ Verified company
- Award Winner 2023
2,924 reviews · Statistics
- See all reviewer photos
InstantScripts is a ProductReview.com.au Awards Winner for 2023. Learn more
Civid Anti Virals
Got off a cruise ship not feeling well. When I got home I tested positive on a RAT test. I am now over 70 and eligible for an anti viral script. Was a Saturday and my regular GP was closed. All other GPs that were open in my area would not do a telehealth unless I was a current patient. Tried several government help lines - all useless. My daughter had used InstantScripts so I decided to try them. Initially had a problem with registration but that was sorted on their chat service. The process of getting the anti viral script took less than 20 minutes. Happy
Very convenient service
As a fly in fly out tradesman in remote areas of Australia I can order a script online and get it dispensed anywhere in Australia great service
Wonderful Service
Wonderful, quick and easy thank you, highly recommended to all
Collected in partnership with InstantScripts
Fast results
I think there should be some option ( more visible) to advise if symptoms as I in my blood test I was not tested for a UTI
Collected in partnership with InstantScripts
Find out how InstantScripts compares to other Online Doctor / Telehealth Services
Know better, choose better.
Terrible service, and a waste of time
I requested a telehealth appointment and listed the reason for the appointment was to discuss using Finasteride for male pattern hair loss.
I waited by the phone for the appointment for approximately 2 hours, only to receive an email stating I had missed the call, and to register to be called back. My phone never rang, nor did it have any missed calls in the call log.
I registered for a call back and waited for another hour, only to receive an email stating the doctor had cancelled my appointment as the service was not available to me as I wo
... Read moreuld have to book a 'hair loss consult', for their subscription service that included their 'tailored formula' which costs $135/ quarter. Finasteride costs $19 a month in comparison and is the most widely and most researched medication for hair loss. They are only interested in making money from you, zero customer service or care.
They NEVER CALLED
My mum is really sick. She needs COVID anti viral but because she has a non standard condition. I couldn't tick the right boxes so it TOLD ME to book a general appointment which I did and ifor the following 5 HOURS it showed on the screen that they would call but they never did and when I finally gave up and complained they let me know they DECIDED NOT TO CALL and cancelld the call VIA EMAIL. WORST EXPERIENCE WHEN SOMEONE IS VERY VERY SICK. We were holding the phone standing by but there was no text to say they were not going to call. We had the screen up showing the green confirmation and a count down, which we were monitoring and it never said they had DECIDED NOT TO CALL. Do not recommend. Would never use again.
Ease of this is impeccable
As stated in the title i cannot express how for medication repeats great this service is
Collected in partnership with InstantScripts
It's so easy
Very prompt and easy to use doctors were great ,perfect for if you don't have time to be sitting around in doctors surgerys
Collected in partnership with InstantScripts
Great servce,
It is very helpful around topics that I know are common and natural but embarrassing to sit and discuss with someone.
Collected in partnership with InstantScripts
Find out how InstantScripts compares to other Online Doctor / Telehealth Services
Know better, choose better.
A fantastic service.
It is a quick and easy service to use. The doctor was very friendly and thorough in my initial consultation. I would highly recommend this service.
Collected in partnership with InstantScripts
Best way to get straightforward medical care
I use intstant scripts for everything I possibly can. The money and time saved over going to the doctors (and then chemist) in person is immeasurable!
Collected in partnership with InstantScripts
Great got the referral within minutes
Referral within minutes and cheaper than going to the gp
Collected in partnership with InstantScripts
Find out how InstantScripts compares to other Online Doctor / Telehealth Services
Know better, choose better.
Such an easy way to get prescriptions
The most convenient way to access medications I need on the regular. It helped me when I needed medication I left at home while I was on vacation. This is a lifesaver!
Love it
Simple and streamlined saves me having to book to see my doctor all the time
Collected in partnership with InstantScripts
Quick and efficient
Very quick and easy to use efficient service would recommend
Collected in partnership with InstantScripts
Questions & Answers
Can you claim the consult fee through Medicare?
Hi Alana, InstantScripts is a private online practice. So, most of our consults are not bulk billed. Here's a link with the various types of Telehealth Consultations available through us - https://www.instantscripts.com.au/cat/DocCons
Please do reach out to our Support team via support@instantscripts.com.au, should you have any further questions.
Kind regards,
The InstantScripts team
Hi, I do not have medicare? is this 100% necessary? I need a prescription renewed.
Hi Killian, All requests on our site require an IHI (Individual Health Identifier). Generally, if you have a Medicare card number then you will have an IHI, but you could have an IHI without a Medicare card.
If you do not have a valid Medicare card, you may obtain an Individual Health Identifier (IHI) via Individual Healthcare Identifiers – Services Australia - https://www.servicesaustralia.gov.au/individual-healthcare-identifiers
Please feel free to reach out to our Support team at support@instantscripts.com.au for further help.
Kind regards,
The InstantScripts team
Get an answer from our members and InstantScripts representatives
Details
About InstantScripts
InstantScripts lets you manage your health online, from home, providing the following services:
- Digital prescriptions, which can be sent straight to your pharmacy.
- Telehealth consults, if you want to skip the waiting room and speak to a doctor over the phone.
- Pathology requests, which includes a digital consultation and a pathology request sent to your email.
- Medical certificates, which can be sent directly to your email.
InstantScripts provides scripts for over 300 common medications which can be delivered to your home or picked up from over 2000 pharmacies nationwide. All doctors are Australian-registered, licensed, and fully insured.
Points of praise:
- Most reviewers found that InstantSripts provided a quick, simple service, saying that there was an efficient turnaround in receiving scripts and medical certificates.
- They also said that the doctors they talked with were supportive, attentive, and provided a high level of care.
- Reviewers reported that the cost to use InstantScripts was reasonable.
Contact info for InstantScripts
| Mon | 6:00 am - 12:00 am |
|---|---|
| Tue | 6:00 am - 12:00 am |
| Wed | 6:00 am - 12:00 am |
| Thu | 6:00 am - 12:00 am |
| Fri | 6:00 am - 12:00 am |
| Sat | 6:00 am - 12:00 am |
| Sun | 6:00 am - 12:00 am |
- ACN: 629120234
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
We're very sorry to hear that you were unsatisfied with some of the services received through InstantScripts.
... Read moreny further assistance please contact us again at support@instantscripts.com.au? Kind regards, The InstantScripts teamI can see that our team have already contacted you via our support chat. If you require a