Best Online Doctor / Telehealth Services

I was disappointed with my recent experience at this medical service. I had to rebook an appointment with another doctor due to concerns about the… Read more

first consultation, including poor attention to detail and communication difficulties that made it hard to feel confident in the advice provided. I also felt that my request for appropriate antibiotic treatment was not properly addressed, and the medication provided did not appear to be the most effective option for my situation. As a result, I had to organise a further appointment with a different doctor, which caused unnecessary time, cost, and inconvenience. I would encourage the clinic to place greater focus on clear communication, careful assessment, and ensuring patients feel properly heard and supported.

Cancelled almost 4 years ago and every year they still take a renewal fee from my account. I have to dispute it with my bank every year. Every year I… Read more

email customer service to cancel my subscription- I have no active prescriptions and every year I am absolutely ghosted. No customer service whatsoever. Do not ever sign up for this service unless you want to be locked in for life. Closing my bank account might’ve easier than getting an email back from this company at the point.

The attending doctor was very detailed in the questions through the process and professional. Very happy.

So easy to get a referral. Quick phone call on a Sunday morning bulk billed. No judgement, very friendly and professional. Thanks team.

So fast so easy and very reliable Very good price too Thank you for your very fast response

Competitive pricing. Competent and effective response. Followed up to confirm I had received the script.

Advertises like it’s cheaper then it’s 2.5 times the price of literally any other way to do it go see your doctor unless you’re literally too embarrassed to talk face to face then do a Telehealth appointment which you have to do anyway what a joke

Short wait times and a really dependable variety of services. I am realky thankful to have Abby Health as my new medical support resource.

I've used Youly for over 3 years, but the past 12 months has been woeful. My most recent script renewal; which you are forced to prepay and CANNOT be… Read more

refunded for, was rescheduled on THEIR end 3 times, even though the booking was over 3 weeks away. I went to change to 'next available' and was expecting a call at 3pm one day, and NEVER got the call, not even the next day. When I logged in to the app (which is also VERY clunky), it was still showing my wait time eta was 1hr 45m, which didn't suit me that day, so I rescheduled to a future date, and it got changed on me AGAIN!!! (Note both of the bookings were 3weeks or so in advance, so no idea why it kept getting changed so early). Wanting to try the 'next available' again, I was expecting a call by 6pm and as I'm someone who gets up at 4am for work, I was disgusted when I got a text at 7:43pm then a call at 7:44pm, waking me up. Due to it being a random mobile number I cancelled it then got text messages about missing the appointment. I will not be renewing my script with Youly again, as the value is no longer matching the cost.

Great service and quick delivery for all my items.Thankyou Healthylife

sometimes I have a problem with the online ordering when creating a new subscription, but your helpdesk always helps.

found a very professional therapist on this platform, using talked is flexible for my schedule and I find the ability to do phone or video useful

I have been to see the police about this company after they committed fraud

Getting ED medication is extremely efficient and timely through this provider, unlike some others, where the process is frustratingly difficult. If you're 50 and active still I highly recommend them, as does my wife!

After being turned away from 3 brick and mortar sex clinics because i didnt meet the "critical patient critetia" i was actually reccomended… Read more

prep.health australia by chat gpt and oh my god i am so thankful. After one phone consultation with a lovely doctor, i was emailed a list of tests needed before i could be prescribed Prep. I printed the list, went to my local pathology and within 2 days from chat gpts initial reccomendation i was in posession of my much needed prep script. I absolutely love these guys and they were so amazingly helpful at all stages of the process. I would like to give a special shout out to Dr R Tink who so patiently answered all my extra questions during the phone consultation. Oh and it was all bulk billed!!!! Absolutely incredible.

Very helpful and lovely Doctor. Would and do recommend to everyone.

Easy to use and don’t have to wait too long most times. Would use them again. Pricepoint isn’t too bad.

Great service love the way they service i love what they are about

I found the testing and bespoke supplementation from the compounding pharmacy a real lifesaver. I was suffering from night sweats, cold hands and… Read more

feet, low energy, and generally feeling unwell. After my test results were analysed and a month on the custom supplements, combined with dietary changes, I started to feel like my real self again. Worth every cent!

I used this bunch of quacks a couple of months ago no problems ,they had my records and was asking me which scripts I needed before I said a thing. I… Read more

rang today for the same reason and asked for my scripts again and they sent me scripts that weren't on my concession card. These were useless to me . I contacted them again and all I got was excuses that I hadn't mentioned my concession card to the doctor but I explained to her it was on my records because the last doctor told me so,and after this things went down hill . They were no help and my medication is one you can't miss but wasn't there problem. If there is any other organisation you can use . Use them thses people are incompetent.

I have been told by the doctor during the call that I will get a repeat prescription, however, I found out that this hadn't happened. I called, left… Read more

a voice mail. No answer. I called again, waited for 45 minutes, then was prompted to leave a voice mail again. Left one, no answer again!!! That was days ago. I have had issues previously with not receiving timely calls, despite me booking a time slot. This is completely unacceptable and unprofessional. I am considering getting the Ombudsman involved, because only then will you be treated like a valued customer. I will look for another medical provider, as I need a certain degree of service, one that Medmate has proven not be able to provide. I would recommend, run from them!

I booked an urgent telehealth consultation with Qoctor and paid the additional priority fee expecting to speak with a doctor within about 15 minutes.… Read more

In reality, I waited around 30 minutes before the consultation began.

During the call, the doctor appeared rushed and repeatedly interrupted and spoke over me while I was trying to explain the reason for my consultation. He then stated he could not hear me properly and that he would refresh the browser, after which he abruptly ended the video call and never reconnected.

I later received an email stating that my request had been cancelled due to incomplete medical history. My concern is not about whether the referral was approved, but the unprofessional conduct during the consultation and the complete lack of follow-up after the call was terminated.

Really quick and easy service to get a required prescription, emailed over to me whilst still on the phone and the Doctor stayed on the line until… Read more

I’d checked I received it which I thought was great too! Well worth the money I paid, cheaper than a consultation at my regular gp and much more convenient

Terrible admin service! Impossible to communicate with any front office staff. Even the answering machine is badly worded and rushed. You have to… Read more

provide a credit card which they appear to make mistakes with (according to so many reviews). Reviews are just awful about this service. Have decided not to use them as my mental health is fragile and my budget is lousy so won’t risk this Temu Counselling dodgy service.

Telehealth – I had a great experience with Doctor Help. The process was straightforward, and the consultation was convenient. The doctor was professional and… Read more

attentive to my needs, making me feel well cared for. I will definitely use their services again in the future and highly recommend them to anyone looking for reliable Telehealth services

Been using kantoko for a couple months now and have loved the experience with getting an ADHD diagnosis. Kantoko removed all the mental friction and… Read more

wait times/stress that I had when exploring visiting someone in person about it which has been incredible.

The cost is pretty reasonable too considering you can request appointments without very long wait times if you need adjustments or run into issues.

I had some side effects from medication and the Nurse & GP's at Kantoko took it very seriously, responding in an extremely short timeframe to answer my questions and get me help

- Ryan

Very poor turn around time to provide medical certificate….completed form on a Saturday and Monday lunch time I am still waiting. Contacted admin and… Read more

politely asked for an update to only be told 48 hours is the only time frame that they can provide.

I decided to pay for another medical certificate through updoc and received my certificate within the hour at a cheaper price.

I asked for a refund but was told they are only possible if you get over charged.

If you need your medical certificate promptly I would not bother using this company.

Absolute scam company. Cancels appointments 5 minutes before repeatedly. Purports to be a legit clinic run by doctors but website only includes one doctor. Plan on making report to health care complaints commission. No ethics at all

These people were great to deal with. They were professional, prompt and communicative. I will continue to use them.

No fuss reissue of my regular script. Would definitely use again.