Above the Collar

Above the collar always offers exceptional customer service just like the high quality products they sell. Above the collar go above and beyond to give the customer a special buying experience. Every product I've bought has been exactly as described and postage has always been fast and free with their special promos that they always have… Read more

running. It's your one stop shop for professional men's grooming and fragrances. I highly recommend them to anyone deciding on where to purchase their products from. I'd also like to add they are Australian based and owned and all products are genuine and authentic.

ordered, said would be with me within a week, their discount code was also misleading but i thought lets just try them. over a week later its still not been shipped. chased them up, they stop responding. looking at other reviews this is a common trend. Show details

My new 'go to' for mo wax. Great communication. Ultra-fast picking and packing. Above the Collar's special for American Crew, my preferred brand of moustache wax, popped up in a Google search. Checked out the reviews and they seemed dinky-di – so… Read more

ordered two.

At the end of the online transaction the order and payment confirmation window indicated that everything had processed correctly. A formal Order Confirmation was emailed.

The 'order packed' with a tracking number was emailed the next day. Later in the day I received an email '…your order is on the move!' The next email was '…processed, in transit, etc.'

So, ordered on Wednesday…packaged and posted Thursday…delivered and at my local PO for pickup only 1 working day later, Monday am – regular mail, FREE POSTAGE!

This is how to do business online if you want a successful online business. Well done guys! I'll be back.

I have had a fantastic experience buying from Above the Collar.Their pricing is very competitive and often have great discounts on selected lines. I also love how free products are offered with purchases, often of the same brand. So, I actually use the free samples when I travel. My favourite brands are EVO and MenU. Shipping is fast, usually arriving in a day or two. Highly recommended!

Above the collar is my favourite online store for mens skincare . Go here for the quality ,fair prices and the top caring service that Above The Collar delivers. Definetely a 10/10 from me. Thank You.

Best Mens Grooming Site Online - they have you covered for all of your grooming needs and all the best and trusted brands. Order online with confidence with quick delivery and lots of Sales and Promotions to enjoy. I have been shopping with ATC for years. Highly Recommended A+++

Took 3 weeks to even send out a tracking number, had to ring and ask about he order, was still sitting in there factory. Was promised an upgrade on postage and a small refund, had neither and still waiting for my package

The website information below is absolute nonsense. They don't bother to contact you at all if there is a delay. I ordered on Saturday and paid for Express Post. It's now Wednesday, and my tracking number isn't event being recognised by Australia Post. No one has bothered to contact me about a delay. General Dispatch Information: All orders are… Read more

usually dispatched within 24 Hours of Payment (excluding Saturdays, Sundays and public holidays). If an order needs more than 1 business day handling we will contact you ASAP

The purpose of this review is to demonstrate the "Gentleman's Agreedment" is not true. Refunding my express post fee doesn't help me.

Avoid Men’s fragrance Advent Calendar – Advent calendar men’s fragrance sets - outrageously wasteful packaging - at least one quarter of the tiny 1.5ml samples leaked and were empty when their box was opened. I can’t help but wonder if the product owners realize their products are being repackaged (badly) and sold in individual 1.5ml samples Customer service attempted to be helpful… Read more

when the product first arrived and I was beyond disappointed with it. But their email system had a glitch and I couldn’t receive any return process emails. Overall will never return as a customer.

Love above the collar ! Always quick delivery, and never had an issue with the service or finding anything I need ! Easy to use the site and love the little gifts that sometimes join your purchase . 13/10 Show details

I've bought a few brands blind like Brickell from these guys and it's always worked out well. So I trust their recommendations. Prompt delivery, well packaged and sometimes you get some good freebies too. Just wish they had larger size American crew shampoos! Show details

I’ve purchased from ATC many times, and while it's primarily marketed as a men's grooming destination, it is actually a fantastic resource for women too. I’ve found a variety of products here that other retailers simply don’t stock and it's my go to Carpe supplier. Don't let the 'men's grooming' label fool you—if you're looking for quality… Read more

products and exceptional service in Australia I highly recommend. Every order has arrived quickly and perfectly packaged. One of my favourite parts about shopping here is the free samples included in every box; it’s such a thoughtful touch that has introduced me to several new products and I've shared some of these samples with my brother and a friend who are now regular ATC customers.

I Have been using ATCfor over a year now no issues or complaints , I can find almost anything for my grooming needs, only advice please add more Lumins products.

I have used Above the Collar a few times now, and overall, the customer experience has been very good. Most recently, I had some issues with out of stock items that were available to order, and I was promptly contacted to inform me and give me options for refund or delayed delivery, and when I reached out to flag the fact that the delayed delivery… Read more

was causing me issues, they found an alternative solution that showed great customer-first approach and a real attention to my specific needs. I would happily shop with them again. They do carry good brands that are part of my repertoire of body/hair care products and I don’t see the need to go elsewhere to get what I need.

I have been buying shaving and hair care products from Above the Collar for quite some time now. The products have always arrived in first class condition thanks to being very well packaged for the post. The products they sell are always genuine and of excellent quality. I will happily continue to buy shaving and hair care products from them for the foreseeable future. Also, their customer service is also first class. Show details

I had such a positive experience with Above the Collar — everything from browsing the site to receiving my order was seamless. Their customer service is outstanding; they were friendly, knowledgeable and quick to respond to my questions. Delivery was really fast, much quicker than I expected, which was a huge plus. The products themselves are… Read more

fantastic quality — exactly as described and really well made.

Overall I’m extremely happy with my purchase and would highly recommend Above the Collar to anyone looking for quality products and great service. Will definitely shop here again!

Awesome prices and a great selection of products. Always offering some free samples as well which is a great way to try new products. Been using ATC for a few years now and definitely staying loyal.

Online store is very easy to navigate and has a great range of products. There are often options to save more purchasing in bulk and delivery is always quick and reliable. Show details

Fantastic brand for men’s products. The best prices, regularly throw in free gifts, great shipping policy and fast order turnaround. Always good value for money and will be making another order again soon.

I’ve been buying my American Crew products from Above the Collar for a while now and they’ve been great every time. Good range, fair prices, and everything turns up exactly as expected. The site’s easy to use and doesn’t feel cluttered, which I appreciate. Delivery’s been quick and reliable, and I’ve ended up picking up a few other men’s basics along the way. It’s an easy go-to for stuff I use regularly.

Above the Collar are excellent. Most orders come with a free extra sample or lollipop even for small orders. The sevice is exceptional and the products sold are top quality.

Ivy, ATC Customer Service kindly went over-and-above to assist with a Christmas order shortfall. On Christmas Day, I ordered an item with limited numbers. Ivy advised me that this item had been depleted. She then went out of her way to offer me several other options. I am more than grateful for her thoughtfulness and help. My parcel came in less than two days after we had organised an exchange item. Show details

Amazing customer service. Nowadays it’s rare, so it’s really appreciated. Fast and prompt responses. Empathetic and problem solving! While the products they offer are qualitative as well. No disappointment which everything I received. 5 stars overall and I’m usually extremely hard to satisfy… thanks everyone! Happy new year Show details

Great selection of products and price. Postage is very prompt aswell. My go to place for men's products.