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Shaver Shop
4.0 from 1,168 reviews · View Statistics

Reviews

  • Product Quality
    3.9 (265)
  • Return Claim MadeYes (51) · No (249)
  • Shipping
    2.6 (64)
  • Customer Service
    4.3 (189)
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Excellent service & fast delivery

published

I bought a men’s Wahl trimmer which I’m very happy with, great battery life & short charge time. Very impressed with the case that came with it & I’m surprised this wasn’t shown or mentioned more on the website as i think a decent case is important for storage & travel.
Staff I spoke to on the phone from 2 NZ shops were very helpful.
Emails I received notifying me of shipping status etc was great service

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Arthur C.

Arthur C.Far North Queensland, QLD

Returned never used product only to be met with resistance.

published

Hasn’t Wahl dropped in quality. Purchased item and within two hours returned the product due to poor quality, only to be met with resistance, multiple excuses from manager, but non justified the reasoning.
Forget about supporting local stores like shaver shop.
Will start to shop on Alibaba again and forget about trying to support the local economy.
Receive a hell of a lot more service and better quality product from Alibaba then l do from local shop fronts.

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menty

mentyCentral Queensland, QLD

  • 2 reviews

Shiatsu Massage Pillow

published

Found what I needed easily Staff member very attentive and answered my questions. As an aged person don't usually have that nice reception.
The massage pillow was perfect for me

Product Quality
Return Claim MadeNo
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1 comment
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Peter R

Peter RSydney, NSW

Thank you for your assistance

published

Great customer service from Sharni F. She was extremely helpful and had great communication skills. Her product knowledge was excellent. Thank you for all of your help.

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Friendly and helpful

published

Kristin was very friendly and helpful. Great product knowledge, and expertise. I bought a waterpik flosser which suited my needs.

Incentivised ReviewNo
Store LocationParramatta Westfield
Date PurchasedMay 2021
1 comment
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Sharon M

Sharon MNorth Queensland, QLD

Mission Accomplished

published

Very easy to find what I was looking for and staff were very helpful. Received the item in the mail the next day.

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GHD Helios Professional Hair Dryer.

published

Great Customer Service from Melissa B. Huge range of products .With big grand names. Many thanks for the great service .

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Neat layout

published

It was easy to walk around the store. Products were well displayed. Staff were attentive and assisted me right away.

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Sharon

SharonCentral Queensland, QLD

Customer service is awesome

published

Staff at Mackay Caneland store are so eager to help and friendly
Store layout is clean and easy to find products
The item i brought has a 5 year warranty I have returned it after 3 years due to blade was blunt
and i had no issues what so ever.

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Tony R.

Tony R.Gippsland, VIC

Fake product reviews listed.

published

They will not post negative reviews. After purchasing half a dozen items I took the time to write reviews on there webpage. I left predominantly 5-star reviews and one 1-star review. All of the 5 star reviews went online immediately. However, the 1-star review was never posted. I even e-mailed the shaver shop asking for an explanation, no answer. Additionally, when deciding what products to buy I posted a question asking if a razor was new as it did not have any reviews and I could not find any information online. Almost as soon as the question was posted an ‘anonymous’ reviewer left a 5-star review for the product, sus much... Very disappointing, dishonest practices going on...

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Deven

DevenGreater Melbourne (Inner), VIC

Easy, great service!

published

Very easy to find what I was after, salesperson Gustavo was good help, alot of products to choose from and found the right product for me!

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Christian

Christian Metropolitan Adelaide, SA

Great shaving experience

published

I purchased the Wahl Trimm, Baracuda Multi Blade shaver. It's simply easy to use and takes the effort out of shaving. The sales assistant was friendly and helpful.

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livo

livoMetropolitan Adelaide, SA

Top service

published

No issues what so ever I spoke with a very knowledgeable employee who listened to me and exceeded my expectations.

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If only the beauty magnifying mirror on display had its mirror protector removed and staff knew!

published

The product was great once simple protective layer removed. One on display should have it removed as people buying don’t know. Staff require education.

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Karina

Karina South East Queensland, QLD

  • 2 reviews

Massage gun

published

Light and easy to use excellent for all ages, store assistant was very helpful, and kind. It was a good investment

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Very friendly and knowledgeable staff.

published

Very easy to navigate. Was also given a run down of everything when entering.
Big range with good brands.
Time will tell with the quality of my purchase, however good warranty and reputable brand.

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Return Claim MadeNo
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Michael

MichaelGreater Melbourne (Metropolitan), VIC

Service Excellence

published

Friendly, knowledgeable and helpful staff. Easy to find and great display. I am a very satisfed customer who would return to this store.

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Great service

published

Wanting an electric toothbrush for my 8 year old. Friendly staff with great product knowledge helped me with my decision.

Customer Service
Incentivised ReviewNo
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Mike J.

Mike J.Perth, WA

Great product.

published

Very easy find, great product. Did not break the bank. Very nice to use. Would definately recommend to family and friends.

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sugar

sugarWide Bay-Burnett, QLD

Pecfect timing!Excited to use it.

published

Easy to find and the product is just around the counter. Very satisfied, couple of brands to choose from.Im very happy & satisfied with the product.

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Page 1 of 59

Questions & Answers

Erfan R.

Erfan R.asked

Shaver Shop

Hi,
Today I received an epilator ordered online from shavershop. When I opened the box, I noticed that the sticky tape on the edges is double, i.e. the first tape is alredy cut and another one has been used to cover it! I am afraid that it might be used before or maybe the shop sent me a returned one. What's your idea guys?

1 answer
jeff
jeff

Im not sure, sorry

ABU

ABUasked

Physical store

I registered/joined and I was told I get $10 discount with my first purchase. But the promo code does not work, so I wrote to Shavershop 2 emails but no response yet. Can you please check and get back to me? As I am waiting to buy a clipper.

No answers
JW01

JW01asked

Shaver Shop

Hi Shaver shop
I purchased an item on eBay on Sunday and I was wondering if it will be sent this week, I sent a message via eBay but no response.

No answers
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