I bought a men’s Wahl trimmer which I’m very happy with, great battery life & short charge time. Very impressed with the case that came with it & I’m surprised this wasn’t shown or mentioned more on the website as i think a decent case is important for storage & travel.
Staff I spoke to on the phone from 2 NZ shops were very helpful.
Emails I received notifying me of shipping status etc was great service

Hasn’t Wahl dropped in quality. Purchased item and within two hours returned the product due to poor quality, only to be met with resistance, multiple excuses from manager, but non justified the reasoning.
Forget about supporting local stores like shaver shop.
Will start to shop on Alibaba again and forget about trying to support the local economy.
Receive a hell of a lot more service and better quality product from Alibaba then l do from local shop fronts.

Found what I needed easily Staff member very attentive and answered my questions. As an aged person don't usually have that nice reception.
The massage pillow was perfect for me

Great customer service from Sharni F. She was extremely helpful and had great communication skills. Her product knowledge was excellent. Thank you for all of your help.

Kristin was very friendly and helpful. Great product knowledge, and expertise. I bought a waterpik flosser which suited my needs.

Very easy to find what I was looking for and staff were very helpful. Received the item in the mail the next day.

Great Customer Service from Melissa B. Huge range of products .With big grand names. Many thanks for the great service .

It was easy to walk around the store. Products were well displayed. Staff were attentive and assisted me right away.

Staff at Mackay Caneland store are so eager to help and friendly
Store layout is clean and easy to find products
The item i brought has a 5 year warranty I have returned it after 3 years due to blade was blunt
and i had no issues what so ever.

They will not post negative reviews. After purchasing half a dozen items I took the time to write reviews on there webpage. I left predominantly 5-star reviews and one 1-star review. All of the 5 star reviews went online immediately. However, the 1-star review was never posted. I even e-mailed the shaver shop asking for an explanation, no answer. Additionally, when deciding what products to buy I posted a question asking if a razor was new as it did not have any reviews and I could not find any information online. Almost as soon as the question was posted an ‘anonymous’ reviewer left a 5-star review for the product, sus much... Very disappointing, dishonest practices going on...

Very easy to find what I was after, salesperson Gustavo was good help, alot of products to choose from and found the right product for me!

I purchased the Wahl Trimm, Baracuda Multi Blade shaver. It's simply easy to use and takes the effort out of shaving. The sales assistant was friendly and helpful.

No issues what so ever I spoke with a very knowledgeable employee who listened to me and exceeded my expectations.

The product was great once simple protective layer removed. One on display should have it removed as people buying don’t know. Staff require education.

Light and easy to use excellent for all ages, store assistant was very helpful, and kind. It was a good investment

Very easy to navigate. Was also given a run down of everything when entering.
Big range with good brands.
Time will tell with the quality of my purchase, however good warranty and reputable brand.

Friendly, knowledgeable and helpful staff. Easy to find and great display. I am a very satisfed customer who would return to this store.

Wanting an electric toothbrush for my 8 year old. Friendly staff with great product knowledge helped me with my decision.

Very easy find, great product. Did not break the bank. Very nice to use. Would definately recommend to family and friends.

Easy to find and the product is just around the counter. Very satisfied, couple of brands to choose from.Im very happy & satisfied with the product.