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Ace Mechanics
4.8 from 141 reviews

Reviews

(126)
(10)
(0)
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(5)
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    3.9 (12)


Tony H.

Tony H.

  • 2 reviews

Superb Service

published

I just want to acknowledge the superb service from your company.
I rang at 8.30 this morning to book a mechanic to install new drive belts on my grandsons car.
The young lady who took the call was so polite and helpful ( I regret that I didn’t get her name but she was from Dandenong if that helps to identify her}
When Sam, the mechanic, arrived he assessed the situation, went and got the parts needed and fitted them with no fuss at all, He was polite and very professional.
I just want you to know that you have some wonderful people working for you and I am so glad I found you.
All the best
Tony Hallam a very satisfied customer.


Peter Weston

Peter WestonGreater Melbourne (Outer), VIC

A great decision!

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Delighted to give these guys a 10/10 review. I was faced with a multitude of choices this morning as to who to get to fix my broken down car. Thankfully I chose Ace!! Sam arrived as promised, he was highly knowledgable and solved a problem with my Lexus that I feel few could have. I would highly recommend with absolutely no hesitation!

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Fiona D.

Fiona D.Greater Melbourne (Metropolitan), VIC

Would not recommend

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I used ACE mechanics to get someone out to look at a car before buying. The mechanic did not pick up on major faults and it cost me over a grand to get everything fixed up. The mechanic also told the seller he has underpriced the vehicle.
I then called ACE mechanics to see what they could offer me to rectify this service and I Just received rude customer service and was told they did not believe me. Mind you I had to chase them up to even get a response. So yeah.. definitely would not use again.

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Kerry

Kerry Greater Melbourne (Metropolitan), VIC

  • Verified customer

Very easy and efficient

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After having car problems called and spoke to a very nice real person who told us mechanic will be here within the hour.
WOW Mechanic arrived and we where back on the road same day. Fab mechanic and service .

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The reviewer stated that an incentive was offered for this review


Pete

PeteGreater Melbourne (Metropolitan), VIC

Excellent

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I had contacted ace to have my car serviced. The team in the office were great to deal with. Greg came out on the same day. Greg explained everything that needed in a way I could understand. The car is now running a whole lot better.

The reviewer stated that an incentive was offered for this review


Em B.

Em B.Greater Melbourne (Outer), VIC

Excellent

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This lot were fantastic from when I 1st called to when the mechanic Sam got to my place. He was awesome, friendly, honest and I'm glad to be able to book him the next time my car needs some love

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The reviewer stated that an incentive was offered for this review


Jacob H.

Jacob H.Greater Melbourne (Outer), VIC

  • Verified customer

Efficient and easy!

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Super quick and easy. Which is just what you need when your isn’t starting. I would definitely recommend these guys to anyone in need of a mechanic who just so happens to be in a pickle

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The reviewer stated that an incentive was offered for this review


Phil

PhilGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 1 like

Don't go here

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I requested a quotation for electrical works on my vehicle on Thursday giving full details after an RACV visit and have heard nothing from them. Meanwhile my car is in the garage, while I sit here wasting my time with these so called experts. A total waste of my time and instead will get a free tow to some repairer who actually cares about customers and service.

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  • Verified customer

Car repair at an instant

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Diagnosis of fault found quick & repaired with no fuss this service was very satisfying most parts were on hand and knowledge of vehicle was excellent making it a great experience for me

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1 comment
Ignition
Ignition

Satisfaction on service of repair

The reviewer stated that an incentive was offered for this review

No kicking Donkeys

No kicking DonkeysGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

A convenient way to fix your car.

published
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The reviewer stated that an incentive was offered for this review


Chelsea B.

Chelsea B.Greater Melbourne (Metropolitan), VIC

Would rate lower than one star if possible

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  • Verified customer

Fantastic Service

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Called ACE to arrange a mechanic for the following day. Customer service was excellent and an appointment was made. Following day, ACE text me to advise mechanic was on the way with Greg arriving right on the agreed time. Greg was terrific persevering with a frustrating starting problem. He diagnosed the issue and quoted for the repair, returning later in the day to complete the repairs. Greg's skills as a mechanic were only surpassed by his politeness and customer service skills. Cant speak highly enough of Greg and the team at ACE.

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The reviewer stated that an incentive was offered for this review


Cat Repairs

published

Mechanic - Greg attended callout to help get our car back on the road
He attended promptly and was very professional,knowledgeable and skilful.
He repaired our car and had it back on the road the same day.
We are having our car serviced also due to our overall customer experience and satisfaction

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The reviewer stated that an incentive was offered for this review


Will

WillGreater Melbourne (Outer), VIC

Fantastic staff, great mechanics highly recommended

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We have been going to ACE for many years now and would not trust anyone else to do our cars. In my experience they have always been up front, thorough and honest in any work they have done. All the staff are friendly and very helpful and Paul who was our main contact point kept me informed on everything they were doing. Thank you all. We will continue bringing our vehicles to you in the future.

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Tessazoller

Tessazoller

  • 2 reviews

Didn't put all my brake calipers on which nearly caused an accident

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John

JohnSouth East Queensland, QLD

  • 2 reviews

GOOD!

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Pretty good these guys, will definitely use these guys again, communication was good and prices weren't too bad either. I can recommend these guys for sure, will be using them again.. cheers


Scott L

Scott LGreater Melbourne (Metropolitan), VIC

Great Service

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Greg was great, got updates on his arrival time and was very punctual. He provided the major car service helpfully and informatively and swiftly. Will be using ACE again in the future.

The reviewer stated that an incentive was offered for this review


SteveS

SteveSMelbourne

Convenient and efficient

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Greg was on time and punctual, nothing was too hard and didn’t want to perform work that was unnecessary. Great communication and very pleasant.


  • Verified customer

Easy to work with and super helpful

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Excellent experience, they communicated everything with me. Gave me a loan car for the entire time and helped me as much as possible. Strongly recommend and I’ll definitely be back for all my servicing.


Lee

LeeMelbourne

  • 3 reviews

What a great company

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Michael came to service my car and what a great guy. Knew my Range Rover inside out and also saved me a lot of money compared to what other mobile mechanics quoted me. He was quick, cheap and fixed every problem required. I’ll be using Micheal for all my car needs going forward. Great guy and great company


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Questions & Answers

Jess

Jessasked

I have a 2000 magna v6 3.5l 4 speed auto the gear shift moves back and forth fine the selector on the gearbox seems to b working but it not engauging the gear what are some of the things i could look for to try to fix it?

1 answer
Ace Mechanics
ACE Mechanics O.Ace Mechanics

Hi Jess, Thanks for you enquiry. It would be better to speak to get a good understanding of the context, either we call you or you call our office 1800 223 263. There are a number of things that may cause issues with you car's transmission. It can range from fluid levels or quality, servicing or be some form of fault with a component in the transmission or related system. You could check the transmission fluid level and viscosity as a first step.


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