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Ace Mechanics
vince h.Greater Melbourne (Inner), VIC
WELL DONE ACE MECHANICS!
ACE Mechanics have come to the party & resolved the initial issues I've raised. It's great that they have took action and genuinely addressed all matters and my car is now works as it should. The car is returned in clean and great conditions.
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Sara BirdPerth, WA
Always do a great job
I have used them numerous times and always get the facts displayed to me and always honest with the outcome. Can't recommend them enough and will use again and again. Hard to find good mechanics
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Snakes Greater Melbourne (Outer), VIC
- 3 reviews
Stinky smelly low life’s
RACV Recommended Ace Mechanics so I thought they were honest and would look after me total liars who can’t produce receipts for tasks they sent away for repairs they never sent anything any where just kept car for a few days and charged me for car to sit there
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P.LowGreater Melbourne (Outer), VIC
- 3 reviews
Poor Management & Poor Mechanic
I bought a used VW Beetle.
The engine check light was on and I booked in Todd to come look at it.
He came and Re set the light n checked that everything was alright. I asked Todd to change the spark plugs and fuel filter as it was left with the car when I bought it knowing that people don't buy these at a wimp but Todd refused.
Few days later, the engine check light came on again and I went to another mechanic and he checked it with their OBD and the cylinder is misfiring. Todd’s OBD couldn’t detect it.
I booked in Todd today and the appoint...Read more
ment was at 10am but at 11.50am he still wasn’t here. I called and Ace Mechanic telephone operator said that Todd didn’t want to come as it needs to be on a hoist and when I questioned her why it needs to be on a hoist to change the spark plugs and fuel filter she passed the buck to Todd and that he will call me back. Todd called and listened to my ‘problem’ and gave an excused that the office sends him to the job.Similar opinion? Write a review on ProductReview.com.au!
Adam M.Greater Melbourne (Inner), VIC
Complex electrical problem - solved!
Difficult vehicle electronics issue resulted in a 100% immovable vehicle and failure. Offering issue Diagnosis, explanation, repair: and complete service. Well done team - strong result, impressed with the overall outcome.
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LyellGreater Melbourne (Outer), VIC
- 5 reviews
Great service.
I needed a service and brajes looked at. Ace gave me a great quote and completed the work on time and budget.
Checked over car and found some minor faults with car(globes) etc.
Driven to station and picked up again when work was completed. All in all a good company to deal with.
If I had any complaints it would be no mechanics report with invoice.
Important for any future repairs
Apart from this overall 9/10.
Ps we drove from Pakenham to Dandenong fir this work.
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Waste of time and money
Got a pre purchase inspection report that was not detailed and had several spelling mistakes throughout. I would not recommend as it is a waste of money for this company.
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Diane
- 2 reviews
10/10 Highly recommend
I highly recommend Michael from ACE Mechanics. Michael was recommended to me by another happy customer, who appreciated Michaels straight shooting honest and professional service.
I had previously had the car serviced elsewhere and been left with an engine light on, which I was told would rectify itself. This did not happen.
Michael was able to find an O2 sensor on bank 2 had not been plugged in. He rectified the situation, replaced front disc rotas, brake pads, headlights and full service. Great price and only fixed the things that needed to be fixed.
I will be requesting Michael for all future services.
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The reviewer stated that an incentive was offered for this review
JarrodGreater Melbourne (Outer), VIC
Wouldn't recommend them
I called Ace mechanics out today to fix my car wouldn't start I told him it i think it's was the starter motor because my previous mechanic told me it was on it's way out I just didn't have time to take it to him so I called Ace to get it done while I was at work I was informed by ace it's not the starter motor hill plug in and see what the computer says the computer come up with no codes I'm no mechanic but if a computer comes up with no codes that means the problems mechanically not Electrical so he saying it's the ECU I need to tow it to hi...Read more
s factory and get the ECU sent away he couldn't give me a price known a little bit about cars I knew it was going to be expensive so I didn't do it I got home 4 hours later hit the starter motor a couple of times and the car started now taking it to my my mechanic to get it start motor replaced he also he told my wife that my mechanic doesn't know what he's talking about very disappointed i feel like i paid $190 for someone to come out turn the key like i did in the morning plug into the computer and tell me a nonsense story to rip me offSimilar opinion? Write a review on ProductReview.com.au!
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Tony H.
- 2 reviews
- 1 like
Superb Service
I just want to acknowledge the superb service from your company.
I rang at 8.30 this morning to book a mechanic to install new drive belts on my grandsons car.
The young lady who took the call was so polite and helpful ( I regret that I didn’t get her name but she was from Dandenong if that helps to identify her}
When Sam, the mechanic, arrived he assessed the situation, went and got the parts needed and fitted them with no fuss at all, He was polite and very professional.
I just want you to know that you have some wonderful people working for you and I am so glad I found you.
All the best
Tony Hallam a very satisfied customer.
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Peter WestonGreater Melbourne (Outer), VIC
A great decision!
Delighted to give these guys a 10/10 review. I was faced with a multitude of choices this morning as to who to get to fix my broken down car. Thankfully I chose Ace!! Sam arrived as promised, he was highly knowledgable and solved a problem with my Lexus that I feel few could have. I would highly recommend with absolutely no hesitation!
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Fiona D.Greater Melbourne (Metropolitan), VIC
Would not recommend
I used ACE mechanics to get someone out to look at a car before buying. The mechanic did not pick up on major faults and it cost me over a grand to get everything fixed up. The mechanic also told the seller he has underpriced the vehicle.
I then called ACE mechanics to see what they could offer me to rectify this service and I Just received rude customer service and was told they did not believe me. Mind you I had to chase them up to even get a response. So yeah.. definitely would not use again.
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Kerry Greater Melbourne (Metropolitan), VIC
- Verified customer
Very easy and efficient
After having car problems called and spoke to a very nice real person who told us mechanic will be here within the hour.
WOW Mechanic arrived and we where back on the road same day. Fab mechanic and service .
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PeteGreater Melbourne (Metropolitan), VIC
Excellent
I had contacted ace to have my car serviced. The team in the office were great to deal with. Greg came out on the same day. Greg explained everything that needed in a way I could understand. The car is now running a whole lot better.
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Em B.Greater Melbourne (Outer), VIC
Excellent
This lot were fantastic from when I 1st called to when the mechanic Sam got to my place. He was awesome, friendly, honest and I'm glad to be able to book him the next time my car needs some love
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Jacob H.Greater Melbourne (Outer), VIC
- Verified customer
Efficient and easy!
Super quick and easy. Which is just what you need when your isn’t starting. I would definitely recommend these guys to anyone in need of a mechanic who just so happens to be in a pickle
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PhilGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 1 like
Don't go here
I requested a quotation for electrical works on my vehicle on Thursday giving full details after an RACV visit and have heard nothing from them. Meanwhile my car is in the garage, while I sit here wasting my time with these so called experts. A total waste of my time and instead will get a free tow to some repairer who actually cares about customers and service.
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- Verified customer
Car repair at an instant
Diagnosis of fault found quick & repaired with no fuss this service was very satisfying most parts were on hand and knowledge of vehicle was excellent making it a great experience for me
1 comment
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No kicking DonkeysGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
A convenient way to fix your car.
My car broke down when the engine cut out, and I had to call a tow truck to get it back home. But I still needed my car fixed. I couldn't drive it anywhere so I needed a mechanic to come to me. I called Ace Mechanics, and they came the same day. The mechanic had figured out the problem even before he got to my house, but still tested the car to be sure, which I felt was good a practise. Once he was as certain as he could be we talked an sorted out what needed to be done, which was to order a new distributor for the car. The next day he had the ...Read more
part, installed it, and the car was working great. If I had one concern it was the two hour window for an appointment. It makes me, personally, a little edgy when I am unsure. But overall I appreciated the service that was given, and would consider using them again.Similar opinion? Write a review on ProductReview.com.au!
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Chelsea B.Greater Melbourne (Metropolitan), VIC
Would rate lower than one star if possible
I called Ace Mechanics because my accelerator wouldn't work when I was stopped at a set of lights. I managed to get the car to a safe place and when the mechanic arrived, I explained what had happened. He immediately just started telling me all the little things my car needed fixing, and continuously talked down to me and seemed completely uninterested in what he was doing. He then ran a diagnostic on my car and told me there were so many failures that it would take $2,500 to fix my car and suggested I just write it off. I got the car home safe...Read more
ly, called my local mobile mechanic to come have a look and turned out... It was just that my battery was dying and that all the faults on the diagnostic were because of that. Not once did the mechanic from Ace check my battery. My local mechanic, who I cannot recommend enough - Safe Lube Mobile Mechanics - replaced my battery as well as my fan belt and air conditioning belt all for under $400. I will be contacting Ace for a refund of the $250 they charged me for false and misleading information that almost resulted in me writing off my car. Would never recommend to anyone. Awful service and incorrect information provided.Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Jessasked
I have a 2000 magna v6 3.5l 4 speed auto the gear shift moves back and forth fine the selector on the gearbox seems to b working but it not engauging the gear what are some of the things i could look for to try to fix it?
1 answer
ACE Mechanics O.Ace Mechanics
Hi Jess, Thanks for you enquiry. It would be better to speak to get a good understanding of the context, either we call you or you call our office 1800 223 263. There are a number of things that may cause issues with you car's transmission. It can range from fluid levels or quality, servicing or be some form of fault with a component in the transmission or related system. You could check the transmission fluid level and viscosity as a first step.
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Ignition
Satisfaction on service of repair