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Ace Mechanics
4.7 from 145 reviews

Reviews

4.7

145 reviews
5
(128)
4
(10)
3
(0)
2
(0)
1
(7)
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    3.7 (15)
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Lyell

LyellGreater Melbourne (Outer), VIC

  • 5 reviews

Great service.

published

I needed a service and brajes looked at. Ace gave me a great quote and completed the work on time and budget.
Checked over car and found some minor faults with car(globes) etc.
Driven to station and picked up again when work was completed. All in all a good company to deal with.
If I had any complaints it would be no mechanics report with invoice.
Important for any future repairs
Apart from this overall 9/10.
Ps we drove from Pakenham to Dandenong fir this work.

Waste of time and money

published

Got a pre purchase inspection report that was not detailed and had several spelling mistakes throughout. I would not recommend as it is a waste of money for this company.

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Diane

Diane

  • 2 reviews

10/10 Highly recommend

published

I highly recommend Michael from ACE Mechanics. Michael was recommended to me by another happy customer, who appreciated Michaels straight shooting honest and professional service.
I had previously had the car serviced elsewhere and been left with an engine light on, which I was told would rectify itself. This did not happen.
Michael was able to find an O2 sensor on bank 2 had not been plugged in. He rectified the situation, replaced front disc rotas, brake pads, headlights and full service. Great price and only fixed the things that needed to be fixed.
I will be requesting Michael for all future services.

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Jarrod

JarrodGreater Melbourne (Outer), VIC

Wouldn't recommend them

published
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Tony H.

Tony H.

  • 2 reviews
  • 1 like

Superb Service

published

I just want to acknowledge the superb service from your company.
I rang at 8.30 this morning to book a mechanic to install new drive belts on my grandsons car.
The young lady who took the call was so polite and helpful ( I regret that I didn’t get her name but she was from Dandenong if that helps to identify her}
When Sam, the mechanic, arrived he assessed the situation, went and got the parts needed and fitted them with no fuss at all, He was polite and very professional.
I just want you to know that you have some wonderful people working for you and I am so glad I found you.
All the best
Tony Hallam a very satisfied customer.

Peter Weston

Peter WestonGreater Melbourne (Outer), VIC

A great decision!

published

Delighted to give these guys a 10/10 review. I was faced with a multitude of choices this morning as to who to get to fix my broken down car. Thankfully I chose Ace!! Sam arrived as promised, he was highly knowledgable and solved a problem with my Lexus that I feel few could have. I would highly recommend with absolutely no hesitation!

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Fiona D.

Fiona D.Greater Melbourne (Metropolitan), VIC

Would not recommend

published

I used ACE mechanics to get someone out to look at a car before buying. The mechanic did not pick up on major faults and it cost me over a grand to get everything fixed up. The mechanic also told the seller he has underpriced the vehicle.
I then called ACE mechanics to see what they could offer me to rectify this service and I Just received rude customer service and was told they did not believe me. Mind you I had to chase them up to even get a response. So yeah.. definitely would not use again.

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Kerry

Kerry Greater Melbourne (Metropolitan), VIC

  • Verified customer

Very easy and efficient

published

After having car problems called and spoke to a very nice real person who told us mechanic will be here within the hour.
WOW Mechanic arrived and we where back on the road same day. Fab mechanic and service .

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Pete

PeteGreater Melbourne (Metropolitan), VIC

Excellent

published

I had contacted ace to have my car serviced. The team in the office were great to deal with. Greg came out on the same day. Greg explained everything that needed in a way I could understand. The car is now running a whole lot better.

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Em B.

Em B.Greater Melbourne (Outer), VIC

Excellent

published

This lot were fantastic from when I 1st called to when the mechanic Sam got to my place. He was awesome, friendly, honest and I'm glad to be able to book him the next time my car needs some love

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Jacob H.

Jacob H.Greater Melbourne (Outer), VIC

  • Verified customer

Efficient and easy!

published

Super quick and easy. Which is just what you need when your isn’t starting. I would definitely recommend these guys to anyone in need of a mechanic who just so happens to be in a pickle

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Phil

PhilGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 1 like

Don't go here

published

I requested a quotation for electrical works on my vehicle on Thursday giving full details after an RACV visit and have heard nothing from them. Meanwhile my car is in the garage, while I sit here wasting my time with these so called experts. A total waste of my time and instead will get a free tow to some repairer who actually cares about customers and service.

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  • Verified customer

Car repair at an instant

published

Diagnosis of fault found quick & repaired with no fuss this service was very satisfying most parts were on hand and knowledge of vehicle was excellent making it a great experience for me

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1 comment
Ignition
Ignition

Satisfaction on service of repair

The reviewer stated that an incentive was offered for this review

No kicking Donkeys

No kicking DonkeysGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

A convenient way to fix your car.

published
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Chelsea B.

Chelsea B.Greater Melbourne (Metropolitan), VIC

Would rate lower than one star if possible

published
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  • Verified customer

Fantastic Service

published

Called ACE to arrange a mechanic for the following day. Customer service was excellent and an appointment was made. Following day, ACE text me to advise mechanic was on the way with Greg arriving right on the agreed time. Greg was terrific persevering with a frustrating starting problem. He diagnosed the issue and quoted for the repair, returning later in the day to complete the repairs. Greg's skills as a mechanic were only surpassed by his politeness and customer service skills. Cant speak highly enough of Greg and the team at ACE.

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Cat Repairs

published

Mechanic - Greg attended callout to help get our car back on the road
He attended promptly and was very professional,knowledgeable and skilful.
He repaired our car and had it back on the road the same day.
We are having our car serviced also due to our overall customer experience and satisfaction

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Will

WillGreater Melbourne (Outer), VIC

Fantastic staff, great mechanics highly recommended

published

We have been going to ACE for many years now and would not trust anyone else to do our cars. In my experience they have always been up front, thorough and honest in any work they have done. All the staff are friendly and very helpful and Paul who was our main contact point kept me informed on everything they were doing. Thank you all. We will continue bringing our vehicles to you in the future.

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Tessazoller

Tessazoller

  • 2 reviews

Didn't put all my brake calipers on which nearly caused an accident

published
John

JohnSouth East Queensland, QLD

  • 2 reviews

GOOD!

published

Pretty good these guys, will definitely use these guys again, communication was good and prices weren't too bad either. I can recommend these guys for sure, will be using them again.. cheers

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Questions & Answers

Jess

Jessasked

I have a 2000 magna v6 3.5l 4 speed auto the gear shift moves back and forth fine the selector on the gearbox seems to b working but it not engauging the gear what are some of the things i could look for to try to fix it?

1 answer
Ace Mechanics
ACE Mechanics O.Ace Mechanics

Hi Jess, Thanks for you enquiry. It would be better to speak to get a good understanding of the context, either we call you or you call our office 1800 223 263. There are a number of things that may cause issues with you car's transmission. It can range from fluid levels or quality, servicing or be some form of fault with a component in the transmission or related system. You could check the transmission fluid level and viscosity as a first step.

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