1 photo
Adelaide Bank

Adelaide Bank

1.8 from 5 reviews · View Statistics
See the Best Banks in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for Adelaide Bank? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

1.8
5 reviews
5
(0)
4
(1)
3
(0)
2
(1)
1
(3)
  • Transparency
    1.0 (4)
  • Customer Service
    1.5 (4)
Previous
Next
dan1
dan1
  • 8 reviews
  • 1 like

Bad rates bad valuations

published

Charged lmi plus 15% deposit as they undervalued the property. Was a competitive rate when settled but over the years multiple rate cuts not been passed on so had no alternative but to leave.

Transparency
1/5
Customer Service
3/5

Terrible Bank

published

I would not recommend borrowing or banking your money here as they will try to lower your off-set account every time they see it's growing. They also have the worst customer service and we need to call our Broker to fix an issue they do not understand.. How can they hire incompetent people to take care of your account? No one will know I guess.

Transparency
1/5
Customer Service
1/5
Incentivised Review No

Other Banks

 
 

0.0
(1,234)
Ron
RonMetropolitan Adelaide, SA
  • 11 reviews
  • 13 likes

SO, REGRET USING THIS BANK

published

We are loyal customers with, this bank, a poor cousin to Bendigo Bank, near 30 years with loans to fund investment properties ect. They are slow, at everything, with unknown company policies to clients> They will tell you qualify, after submitting application for finance, then say its not their policy to give a letter of approved finance, in turn saying tell us when you buy one and they will look at it. This is useless if your going to a auction. If you make a payment using their Anypay function, under $500, they will not reverse, as they consider it a civil matter, and you sought out. Equally they have no linked credit card available. As with most reviews, its definately time for us to move on.

Transparency
1/5
Customer Service
1/5
Ray
RaySydney Surrounds, NSW
  • 4 reviews
  • 3 likes

BAd Bank (Bendigo & Adelaide Bank)

published

After 7yrs of being an ideal loyal customer Adelaide bank turned on me. Tried contacting everyone from the board members to the CEO, but no one would help. AFCA favoured the bank (who are paid by the bank). Nearly $50,000 later the court ruled what they did was wrong, but yet they did not let go of my funds. I will never trust this bank again.

Transparency
1/5
Customer Service
1/5
Banks

Find out how Adelaide Bank compares to other Banks

Know better, choose better.

Compare all
justmitchy
justmitchy
  • 5 reviews

Good

published

I like them - pain free and helpful. And they get back to you when they say they will! Highly recommended.
good service and a nice range of products - you could do worse

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.