1 photo
Adelaide Exchange Jewellers

Adelaide Exchange Jewellers

1.9 from 19 reviews · View Statistics
See the Best Jewellery Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
Brand Manager for Adelaide Exchange Jewellers? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

1.9
19 reviews
  • Product Quality
    2.8 (9)
  • Return Claim MadeYes (0) · No (17)
  • Warranty Claim MadeYes (0) · No (17)
Previous
Next
Leanne
LeanneMetropolitan Adelaide, SA

Racist, rude and lazy!

published

Racist, rude and lazy! The women were speaking very rudely about a customer who was of another nationality, laughing, belittling and insulting them when they left the store, not realising I was in there and was within hearing distance. Then when I asked for assistance they said they were busy and told me to wait, kept me waiting for ten minutes,
in disgust I just left.

Product Quality
1/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Buyer
Buyer
  • 2 reviews
  • 1 like

Charlatans! Very rude!

published

I had a piece of jewellery professionally valued and was then offered 4 percent of its' value by Adelaide Exchange Jewellers. To be clear, that was FOUR PERCENT of the professional valuation!

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Bunch of rude, unwelcoming old hags - don't bother soiling your shoes!

published

these women are truly horrible - they seem to be in the business of repelling business - don't bother going in there unless you don't mind being made to feel like an intrusion.

Product Quality
1/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
MEJ 2511
MEJ 2511Metropolitan Adelaide, SA

Horrible

published

Women who work there make you feel embarrassed and are rude and abrupt... I didn’t know the quality of the pieces I bought in... that’s why o took them in...
No need belittle me and make me feel ashamed and stupid!!

Product Quality
1/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Jewellery Shops & Brands

Find out how Adelaide Exchange Jewellers compares to other Jewellery Shops & Brands

Know better, choose better.

Compare all
Margo Y.
Margo Y.
  • 8 reviews
  • 11 likes

Rude staff

published

Very rude staff!
They act like you're bothering them when asking questions. No need to treat your customers that way.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Donna B.
Donna B.Metropolitan Adelaide, SA

Quality original jewellery

published

I have been shopping with Adelaide Exchange Jewellers for decades and it is my go to shop for jewellery for myself and family. I dislike the chain shops that stock the same items. The advice of the staff, and knowledge is fantastic.

Product Quality
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Daz
DazSouth Australia

Condescending lazy self absorbed dishonest embarrassment to bullion sellers

published
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Dee
DeeHobart, TAS
  • 8 reviews
  • 3 likes

never going back

published
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Michael012
Michael012Melbourne
  • 77 reviews
  • 30 likes

Totally satisfied with the service.

published

Recently ordered a hard to find book on Australian Coins and Banknotes online from Adelaide Exchange. Quick service, clear communication and reasonable prices. Totally satisfied with the book and the service.

Product Quality
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Jewellery Shops & Brands

Find out how Adelaide Exchange Jewellers compares to other Jewellery Shops & Brands

Know better, choose better.

Compare all
MarLea D.
MarLea D.
  • 2 reviews
  • 2 likes

Can’t even give 1 star

published

Very unfriendly And unprofessional staff at Modbury store, my husband went in to purchase a piece and was met with rude, unhelpful service when he questioned the attitude he was told to f*** off out the store, another salesperson got involved advising him to go back to school as he can’t count , uncertain how they distinguish customer service, will never shop there again

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
GinaP
GinaPHobart, TAS

Great range, realistic prices.

published

A really wide range of jewellery, new and antique. We go there anytime we are looking for jewellery. The prices are realistic, unlike all the other shops. We always find what we're looking for there.

Product Quality
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Earl Hofert
Earl HofertAdelaide
  • 43 reviews
  • 51 likes

Great place

published
Product Quality
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Jewellery Shops & Brands

Find out how Adelaide Exchange Jewellers compares to other Jewellery Shops & Brands

Know better, choose better.

Compare all

TERRIBLE

published

Terrible service. Rude undermining staff have no idea about customer service. Belittle their customers making them feel worthless. Look elsewhere before trying here. Old women with no idea how to speak to customers.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Shocking would never ever go there again.

published
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Maria
MariaTasmania
  • 7 reviews
  • 11 likes

Will never be back to this store ever

published

I will never visit the Hobart store ever again, I had a safety chain put on my Bracelet that was all good but when I picked it up was another matter they quoted me $80 and yet charged me $95, and they way we got looked at us was terrible, my son and I had been to the beach so we were not dressed up to the nines plus my son has a slight disability, the way they both looked at him was terrible, I run a store and would never treat anyone like this ever shame on you

Product Quality
1/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

DANIEL H.
DANIEL H.asked

How much a gram gold

No answers
DANIEL H.
DANIEL H.asked

Home much for gram gold

No answers
Robin M
Robin Masked

How good is adelaide exchange for buying gold?

3 answers
X240Rob
X240Rob

Terrible,

Maria
Maria

Don't go to the Hobart store ever

Daz
Daz

I would not suggest buying or selling bullion with them, in my experience they are rude and dishonest. They quoted me a higher price for their silver than what their website had. When I questioned it they lowered the quote and made an excuse that that's what their printed sheet had in the morning, it wast late afternoon when I asked the price. This is not how a professional bullion trade is done, I don't think that if I was selling they would fail to check the 'real time' spot price before making an offer....even their website says 'live prices, according to the world spot market' and are updated every 5 minutes. Very dodgy to quote a price per ounce from over 6 hours ago, which was 'interestingly' higher than the current price on their website....

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.