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The Silver Store

The Silver Store

 Verified
The Silver Store
4.9

217 reviews

Positive vs Negative
98%2%
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Warranty Claim MadeYes · No
217 reviews
5 Linda  · I received exactly what I ordered, looked great & my husband is happy with it. Thanks.
5 Maggie Mae  · So beautiful. Exactly as described and the engraving is just perfect. Quick postage too. Comes highly recommended.
5 Rob  · Easy ordering system, super fast shipping and I got a great deal on the item I bought. My partner loved the personalised gift. Perfect!
5 Deb  · Fast delivery. Excellent range of products. Ease of navigation on web-site.
5 Lobyn R.  · Quality product , exactly what I needed, with timely delivery. Thank you
5 Anne. o  · Beautiful! Engraved heart was very professional! Quick delivery. My daughter Loves it.
SalS
SalS
 

Chose a large engraved dogtag necklace for my son’s 40th. Made a small change to the engraving with assistance from staff. Speed of delivery and quality of product was amazing. Can’t wait to give it to my son. Show details

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K Collier
K Collier
  Verified

I emailed to make amendments to my engraving, and requested that the item be delivered before a certain date as it was a gift, and both requests were seen to. The item was lovely and personal. I would buy from the silver store again Show details ·  1

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Ellen S.
Ellen S.2 posts
  Verified

I had a disc pendant engraved with my dog’s paw print and his name. The engraving appearance quality is not what I was expecting. The engraving of the paw print has very visible lines, varying in width, running across the entire image horizontally. Obscuring the paw print’s details. These lines must’ve been caused by the engraving method, as they… Read more

are not part of the image submitted. The surface of both the engraved front paw print and the name on the back, feel rough to touch, almost like a light nail file or sand paper. It is very unpleasant to touch. If I had known the engraving method used would leave these kinds of effects, both visual and tactile, I would have rethought my purchase. The sterling silver disc already received scratches after just a few minutes of wear. I am not happy with this purchase. Shipping was fast so the was positive.

The Silver Store
The Silver Store    

Hi Eleanor, We’re truly sorry to hear that your… Read more

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Shelley
ShelleyNSW2 posts
  Verified

All silver and shiny! – This is the second time I have purchased the chain and dog tags from The Silver Store. They are easy to order from and the inscription looks so cool. The price matches the quality, and it also arrives before you know it! The first one was a few years ago for my husband and it has never even needed a silver cloth run over it. It still looks good as… Read more ·  1

new, and he wears it all the time and works outside every day. This new one is going to be a present for my son and when it arrived it looked perfect, and I am very excited to give it to him. I will be ordering from here again when I need more silver items... Couldn't get a great photo of the back of the tag's inscription due to the reflection of my phone on it sorry!

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Sam Wright
Sam Wright18 posts
 

Silver didn’t last longer than few weeks – Purchased a Silver Dog Chain necklace with the imprint of our lost dogs paw. It was around $250 which isn’t over expensive but it said silver. It has not lasted anymore than a few weeks and is cloudy and yellow. I contacted Silver Store they said probably perfume or cream get a silver cloth. It’s a male necklace no perfume or cream and I tried a silver cloth which did nothing. Really disappointed with the quality and feedback.

The Silver Store
The Silver Store    

Hi Sam - I have responded with our care… Read more (+2 replies)

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Justine S.
Justine S.
 

Stunning quality bracelet – Stunning bracelet with meaningful customisation. Delivery was so quick too!

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Sara-Jo
Sara-JoNSW2 posts
 

Stunning Piece! So happy with it! – beautifully crafted piece - turned out exactly how I designed & wanted it! Quick delivery too. My son loved it so much. I couldn’t be happier, will definitely shop this store again! Thank you Julie Xx Show details

Positive reviews

Renee
Renee
 

I ordered personalised sterling silver cufflinks. The quality is fantastic, the engraving is just as expected, and they were delivered very quickly. Will definitely order from The Silver Store again.

Abullene
Abullene5 posts
 

Great Service – Purchased a ring, and sizing was incorrect. Contacted Silver Australia, and they responded very promptly. I returned the item, and they exchanged for larger size. This was Christmas week, and I received the ring New Years Eve. I'm in WA, and any interstate deliveries always seem to take a while. Thanks Heaps. Show details

Karen N.
Karen N.TAS
 

A good experience – Quick helpful response to questions, good products promptly sent. Bought adjustable chains and am very pleased with them Will buy from again Show details

Negative reviews

msiqon
msiqonVIC
 

I purchased from this site because of the reviews and am so upset that I did. Purchased an engraved bracelet with engraving front and back. Both engravings are off centre with a obvious larger gap on one side compared to the other. I honestly cried when I opened it because it’s too late to get another one and I cannot give this as a gift now. I… Read more

have reached out to the store to see what they can do because I have paid for the engraving the bracelet and express post to have to delivered quickly and now am stuck with this bracelet that I cannot give as a present because the engraving was so poorly positioned.

The Silver Store
The Silver Store    

Hi - thank you for your review, I have responded… Read more

Jackie K.
Jackie K.3 posts
 

Disappointed – So disappointed. Ordered the rose gold/sterling silver opening bangle. Not flexible at all you bend it to put it on (which you have to do) & it ends up completely out of shape. It says online it's 19cm & it's so tiny. All my other 19cm bangles are much bigger. Engraved heart I ordered didn't fit on the bangle so had to put it on a chain I already had. Won't purchase from here again.

The Silver Store
The Silver Store    

Hi Jackie - thank you for taking the time to… Read more (+1 reply)

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Debby
DebbyNSW2 posts
 

Debby 1 – I purchased the silver heart pendant which is beautiful. I had it engraved the same as the gold disc pendant I had previously. Unfortunately it didn’t turn out that well, the engraving looks fabulous on the gold but just looks like a bunch of scratchings on the silver. Show details

The Silver Store
The Silver Store    

Hi Debby thank you for your review. I have… Read more

Recent reviews

blur b.
blur b.
  Fair Incentive Verified

Bracelet – Very happy and like it very much. Appreciate the details given to the right positioning which I couldn’t make it online and somehow the artwork provided is not visible in email. Didn’t realise that however the new adjustment was awesome and looking great. Delivery was fast too. Thanks a lot :) Show details

Don't do it
Don't do it2 posts
 

Men's Sterling Silver Dog Tag Necklace with engraving – The ordering process was simple to use. I ordered on Monday & received on Wednesday in nice packaging, which was great service. The ordering process was simple to use. I asked for initials on the back of a dog tag and a symbol on the front. I am slightly disappointed with the symbol on the front as you can barely see it, however the initials on… Read more ·  1

the back came out fine. Overall, I am happy with the purchase & price and would use again. I would have rated higher if the symbol imprint had been more visible.

Gayle P
Gayle PQLD2 posts
 

Engraved bangle – Such a beautiful product will be purchasing other items in the future. The option to add engraving is amazing as not many companies provide this service Show details

Lesley
LesleyQLD5 posts
 

Love my purchase ❤️, Perfect for what I was looking for, and Great quality, good prices – Great Purchase, Great quality, Just what I was looking for.

Chris
ChrisNSW
 

Highly recommend the Silver Store for all your gift purchases – I purchased the silver bar necklace for my daughter's 16th Birthday and engraved it with her favourite saying. She absolutely loves it!! Its a perfect size and the quality is quite good for the overall cost. I ws happy with the communication from beginning to end. It arrived in good time in a cute little gift pouch. Highly recommend the Silver Store. Show details

DDim
DDimVIC
 

Great Australian buisness – Item as described. Excellent customer service, very helpful in providing support to make item, item arrived promptly and happy with purchase. Would highly recommend. Show details

Hayley M.
Hayley M.
 

Fantastic gift – Absolutely fantastic engraving from my personalized picture on a pendant for my husband, very helpful and quick delivery, really appreciate all your help! I will definitely be back again Show details

B Dave
B Dave2 posts
 

Excellent product; great service; and fast delivery – Great service and fast delivery. The engraved silver ornament that I ordered looked exactly like the image I submitted. It is a great and unique gift. Show details

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Find out how The Silver Store compares to other Jewellery Shops & Brands

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Monica O.
Monica O.
 

Quick and high quality service – The product I ordered came very quickly and was completed looking very professional. I think this company has great value for money. The only issue I have is that the clasp for the bracelet I choose is very hard to do up yourself. But this also means it doesn't undo easily too. Show details

Yvonne S
Yvonne SVIC4 posts
 

Amazing product & fabulous service – Purchased a beautiful, personalized dog tag for my grandson. Very quick delivery & absolutely fabulous service, especially from the amazing Julie! Will definitely be purchasing again. Show details

Susan S
Susan SWA2 posts
 

NAME TAG FOR OUR NEW PUP AVA – We ordered a silver name tag for our new puppy. It was exactly what we asked for and easy to order. We feel comforted that we have this tag in case our puppy gets lost. The Silver Store was efficient and completed the delivery very quickly. Thank you Silver Shop Show details

Elizabeth S.
Elizabeth S.
 

MENS ID BRACELET just perfect for Valentines Day – The item was just right, engraving was well done, not the font requested but we assumed due to space there may not have been enough room to do the font requested. PROMPT SERVICE, great price . thankyou!! :) Show details

Gloreen
GloreenSA2 posts
 

This product is perfect – This product is perfect in every way I love it and it didn’t take long to make or arrive it was a gift for my fiancé and he loves it and doesn’t take it off at all. Show details ·  1

Happy Customer
Happy Customer
 

Gorgeous! – Ordered a signet ring with engraving. Easy website to use but the best part is how gorgeous the ring is! Really good quality silver, the engraving is very cute - the ring looks great and I’m more than happy. Thanks The Silver Store - look forward to using your store again next time. Show details

Michelle
Michelle2 posts
 

Fabulous service – Received exactly as I had planned and in record time too! Beautiful engraved silver star as a gift for a friend’s 50th. Thank you Silver Store! Show details

Ann
AnnSA
 

Great service and great product – Ordered some engraved cufflinks for my son's birthday. The order was processed quickly and I received them within a few days. Using his words on the cufflinks 'they are excellent'. I would certainly recommend The Silver Store. Show details ·  1

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